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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance.

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. To help you better navigate these changes. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy.

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Customer Retention is the New Growth: How a digital adoption platform can help

Ontuitive

Improve Customer Experience with a Digital Adoption Platform. The latter is especially important since improving customer experience starts with your frontline workers, and this is where a digital adoption platform can be a game changer. Help more customers in less time.

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LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help?

Ontuitive

Read our blog, Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees. So let’s break it down before we explain how a DAP can help with the adoption of these systems. Unlike LIMS, LMS emerged from the world of laboratory data management software in support of the analytical work of scientists.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.