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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. Of course we could call a service person, but trying to be handy and frugal (and safe), we wanted to find out if it was something I could deal with.

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Empowering Retail Associates with Engaging Instructional Strategies for eLearning

Hurix Digital

AI-Powered Personalization for Tailored Learning Effective learning relies on personalization. Offer adaptive quizzes that adjust difficulty levels based on performance. Implementation: Delivering the training to learners and providing support. AI can provide learning experiences that cater to needs.

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Performance-Focused: Job Aid Design Case Study

Upside Learning

In our previous blog, we discussed the importance of designing effective job aids to enhance performance and support cognitive capabilities. Performance support via job aids means creating a resource people can use ‘in the moment’ to achieve outcomes that don’t require learning. Their goals were severalfold.

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HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Because we want them to perform better at work. Let’s say your group of sales associates is a mixed one, it has new recruits as well as existing ones. He follows the steps to find what personal promotions a particular loyalty program customer is entitled to. Like how can he use the LMS for troubleshooting.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Developing eLearning and Managing Learning Services for a Hybrid Workforce

Brilliant Teams

In Australia, companies are increasingly turning to eLearning and managed learning services to support their employees’ development, whether they work remotely, on-site, or in a hybrid model. Learning management systems in Australia provide scalable solutions that support remote learning and hybrid workforce needs.

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Performance Support Goes to the Oscars

Allison Rossett

Think about it as a channel to deliver dynamic, personalized, on the go job aids. Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.