Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Infopro Learning

NOVEMBER 10, 2022

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

Consulting 416

Consulting Custom Organization Tips 416

Creativ Technologies

MAY 10, 2021

There are a lot of efforts required from the sales team these days. The customer salespeople may also need information about how to make sales i.e. soft skills training. The post How can microlearning be helpful for the sales team? However, they also need training and sometimes don’t have time for it.

microlearning 52

microlearning Sales Teams Help 52

Infopro Learning

FEBRUARY 13, 2023

The need for custom eLearning solutions for multiple job roles is becoming increasingly important as the workplace evolves. Learning leaders recognize the need to provide employees with customized training to help them succeed in their roles, and this is especially true for job roles that require a wide range of skills.

Custom eLearning Development 419

Custom eLearning Development Blended Learning Diversity Training Roles 419

Infopro Learning

JULY 8, 2021

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels. Identifying Performance Issues.

Consulting 419

Consulting Performance Support Teams Performance 419

Infopro Learning

DECEMBER 4, 2023

As a result, companies in the L&D sector are moving away from traditional outsourcing models and towards more effective strategies, such as agile team augmentation or staff augmentation. Staff augmentation is when you hire individual employees from an external company to join your existing team. billion by 2025.

Agile 221

Agile Teams Services Productivity 221

Dynamic Pixel

JULY 19, 2023

Unlock the potential of your workforce with AI-based custom eLearning solutions! Enter AI-powered customized eLearning, revolutionizing how organizations train their employees. So, let’s dive into how AI-based custom eLearning solutions are transforming employee training, and shaping the future of professional development!

Custom eLearning Development 52

Custom eLearning Development Diversity Training Solution Custom 52

Infopro Learning

NOVEMBER 28, 2022

Learning leaders need reliable data to evaluate the success and shortcomings of the custom eLearning program and design effective strategies for optimizing their impact. Helps boost morale and productivity in the workplace. Helps significantly correlate various pieces of data for improved decision making.

Custom eLearning Development 450

Custom eLearning Development Analytics eLearning Developer Corporate eLearning 450

Infopro Learning

JULY 12, 2021

L&D leaders are now working on developing digital learning solutions that will help employees learn the new skills they need for success. They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. This helps integrate learning into the flow of work.

Custom eLearning Development 419

Custom eLearning Development Blended Learning Compliance Training Custom 419

Infopro Learning

NOVEMBER 21, 2023

Are L&D teams on the brink of a profound transformation? In the ever-evolving landscape of corporate training, one question looms large; will Artificial Intelligence (AI) disrupt Learning & Development (L&D) teams?  However, the contemporary workplace presents L&D teams with unique challenges.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Infopro Learning

NOVEMBER 25, 2021

More and more organizations are turning to custom eLearning solutions to meet their most pertinent and unique training requirements. Is your organization measuring the true ROI from your custom eLearning development program? Demonstrating value is a constant battle for most L&D teams. Creating a Learning Success Plan.

Custom eLearning Development 419

Custom eLearning Development ROI eLearning Developer Metrics 419

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

AUGUST 23, 2021

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Remote teams also feel more prepared to face the disruptions and adapt to the change when they are suitably supported with learning and development. Here comes the role of microlearning. Content Curation.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

JULY 21, 2023

Have you ever looked at a super impressive sales team and wondered how they became so amazing and expert in closing every deal? When you have a business to run, one of the toughest decisions you face is how much time, money, and effort to invest in training your sales team. Are you leveraging market shifts and emerging sales platforms?

Sales 221

Sales Teams Blended Learning Training 221

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. How to do that? But you can’t rely only on that.

Performance Support 93

Performance Support Support Teams Custom 93

Attensi

MAY 22, 2024

Attensi INSIGHTS The shop floor – help smaller retail teams excel with better training The shop floor is demanding for staff, who juggle customer satisfaction, sales, inventory checks, and maintaining a tidy space. With rising digital expectations, customers seek exceptional in-store experiences.

Harassment Training 52

Harassment Training Teams Help Training 52

Ontuitive

JANUARY 9, 2023

An organization can help by having a solid sales enablement strategy. This means they can’t provide timely information to their customer, and the sales process risks losing momentum. In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. Improve productivity.

Adoption 197

Adoption Adopt Sales Digital 197

Learnnovators

DECEMBER 21, 2022

The thing that L&D teams around the world most struggle with is to prove the value of their work. But here’s the thing: If even one person in your team believed that value = number of courses churned out, or the latest technology being implemented, or even the number of people who completed your courses, then I’m sorry to tell you.

Teams 246

Teams Metrics Compliance Training Behavior 246

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. Educational content can be designed to both acquire and onboard new customers and to engage and retain existing ones. You’re absolutely right.

Custom 213

Custom Education Docebo Business 213

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

SweetRush

JUNE 13, 2024

SweetRush celebrates 10 years as a Training Industry Top 20 Custom Content Development Company, helping its enterprise clients to embrace change! We are deeply grateful for the trust our clients place in us to help them achieve their business goals.” San Francisco, Calif., San Francisco, Calif.,

Providers 75

Providers Custom Content Trust 75

IT Training Department Blog

MARCH 5, 2024

Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. But there’s nothing that stops them from being the perfect solution for creating contextual help in your company’s software.

Software 103

Software Help Corporate eLearning Player 103

CLO Magazine

MAY 14, 2024

We can’t just be a team of experts—we need to be expert teams. Therefore, we have to improve our team quotient. We take the best clinician, the best software engineer, the best accountant or the best customer service representative and promote them into management. The concept of “team” is often misunderstood.

Teams 47

Teams Expert Case Study Metrics 47

Rustici Software

FEBRUARY 14, 2024

One of the things that made me really interested in – and why I ultimately decided to work at – Rustici Software was the commitment to being empathetic to each other , delighting our customers and answering anyone’s question, anytime. Times the delight team stole their hearts “BOOOOOOOM, that worked perfectly, Joe. Promote Ryan D.

Custom 83

Custom Engineering Write Blog Community 83

IT Training Department Blog

MARCH 19, 2024

But, finding the best provider will help guide your organization towards excellence. It’s not just about the number of years of experience or even satisfied customers. By investing in corporate IT training, organizations can empower their teams to embrace innovation, improve productivity, and drive business growth.

Corporate eLearning 109

Corporate eLearning Providers Teams Blended Learning 109

Northpass

MARCH 16, 2022

Customers will spend 17% more for a good experience and 76% of them expect companies to understand their needs.

Custom 52

Custom Teams Help Education 52

Coursera

NOVEMBER 9, 2022

I’m sad to share that in order to slow our rate of spending, we have made the difficult decision to reduce the size of our team. Tomorrow we will also have three regional Town Halls where the executive leadership team will answer your questions. Why and how did we make this decision? And we’re entering a different chapter now.

Teams 145

Teams Change Virtual World Leadership 145

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Avilar

JANUARY 10, 2023

We marked 25 years in business, expanded services to new and existing customers, earned industry recognition for our thought leadership, and continued product enhancements to help our clients solve their workforce issues. Joe Jaynes , our Director of Customer Operations, joined the company in 2000.

Custom 85

Custom Association Learning Management System Teams Diversity Training 85

Rustici Software

JANUARY 23, 2024

We recently chatted with long-standing customer LOMA about how they’re utilizing Content Controller. They offer industry knowledge, insights, connections and solutions to help more than 700 member organizations navigate change with confidence. Does this product change the way your customers learn? For some it will.

Custom 52

Custom Content Help Association LMS 52

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. It helps us understand their needs and we get to know some awesome people and chat about more than just work and technology. Can you give me a rundown of what your team at Arrikto looks like right now?

Teams 52

Teams Custom Education Music 52

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. It helps us understand their needs and we get to know some awesome people and chat about more than just work and technology. Can you give me a rundown of what your team at Arrikto looks like right now?

Teams 52

Teams Custom Education Music 52

Rustici Software

JUNE 25, 2023

Our office manager, Liz, spends more time making magical things happen, supporting our team mates across 13 states. Our customers are winning too While we are proud of winning the Top Workplaces award, we also celebrate when our customers top the charts. So rather than viewing remote offices as a threat, we’ve embraced it.

Custom 77

Custom Help Trust Player 77