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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. He was tasked with creating and implementing a library of training videos for Avaya products and services. Using YouTube for training.

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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

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An All-In-One Resource for All Things xAPI

eLearningMind

It is software, or snippets of code, that enables the communication between two or more other pieces of software, systems, programs, or apps. eLearning developers can use it, for instance, to get insight into learner experiences that occur informally on platforms like YouTube, LinkedIn, and other social learning platforms.

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Tips To Help Develop Employee’s Workplace Technology Skills

IT Training Department Blog

Employees need to know how to use technology. That means employees need to be well trained in company technology. That means investing in technology as well as investing in employees to use the technology properly. Corporate technical training, that’s how.

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Employee Training Across Generations

Ontuitive

Social life arriving online through social media. Much of their dating life is online. The emergence of Generation Z employees is posing a challenge for companies. Different employees learn differently, so how can we reach them all? Imprisoned in record numbers due to the war on drugs. They watched ipads at dinner.

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7 Creative Ways To Use YouTube Videos In Your Online Training Courses

TalentLMS

Video sharing sites aren’t just for vlogs, product reviews, and game walkthroughs any longer. In this article, we’ll share 7 creative ways to incorporate YouTube videos into your online training courses. How To Use YouTube Videos In Online Training Courses. New Product Knowledge Video Demos.