Remove Customer Service Remove Knowledge Base Remove Portal Remove Productivity
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qwerty

Xyleme

This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign. By starting small, you can test and learn your intelligent content approach, and iterate based on feedback and results.

LCMS 52
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What is customer training? Benefits and how to successfully create it

Matrix

What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. There is no universal recipe for customer training; it needs to be adapted to each product’s specifics and the client’s needs.

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Mastering Process Automation: Benefits, Real Examples, and 10 Best Practices

Epilogue Systems

By embracing process automation, companies are not just streamlining workflows; they’re catapulting themselves into a realm of heightened productivity and strategic advantage. Based on the employee’s role and department, business rules determine the necessary IT equipment and access rights.

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Take a look at why those efforts often fall flat.

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10 Knowledge Management Software

Ed App

Nuclino’s free version has a content limit so you might only be able to set up a small knowledge base. For seamless collaboration and knowledge sharing among your learners, Proprofs also offers additional features like a learning community, Q&A forum, and centralized knowledge base for FAQs, and how-to manuals.

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10 Articulate Alternatives

Ed App

Learners also have access to a personalized portal that shows their badges, certificates, leaderboard ranks, checklists, assigned courses, and upcoming training sessions. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports. Cost: Get a quote.

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Paradiso LMS: #1 Alternative for Northpass LMS

Paradiso Solutions

Let’s dive into our first product without delay. Northpass, previously known as SchoolKeep, is not just a Learning Management System; it’s also designed to help with customer onboarding. Since it’s a cloud-based system, it’s easy to access and continuously evolving. What is Northpass LMS?