Infopro Learning

FEBRUARY 7, 2024

However, developing and delivering impactful compliance training programs can be complex and time-consuming. This is where managed learning services (MLS) plays a crucial role. Delivery and Administration:  Hosting and managing the training program, including learner enrollment, progress tracking, and reporting.

Compliance Training 170

Compliance Training Diversity Training Compliance Services 170

Brilliant Teams

SEPTEMBER 4, 2023

What sets our eLearning Software Development Services Apart from the Rest? At Brilliant Teams, we take immense pride in offering eLearning software development services that transcend conventional norms. Maintenance and Updates Continuous monitoring, maintenance, and updates are performed to keep the software current and functional.

Diversity Training 52

Diversity Training Software Services eLearning Strategy 52

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Upside Learning

MAY 31, 2024

There are some fundamental reasons we should consider thinking about performance instead of just learning. We need a ‘performance’ perspective. Performance (not learning) So, what is a performance perspective? Quite simply, it’s looking to improve performance in the organization. Also, not our only means!

Performance Support 100

Performance Support Performance Cognitive Compliance Training 100

Infopro Learning

JULY 8, 2021

However, these rapid transformations can disrupt employee performance. Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. Poor Communication.

Consulting 419

Consulting Performance Support Teams Performance 419

Infopro Learning

DECEMBER 22, 2021

This article will examine the ways banks can leverage finance training programs to reskill their employees. Aligning the learning objectives of your banking training program with your business strategy can help in effectively closing skill gaps. Proactive upskilling and reskilling aligned with strategy needs and industry trends.

Program 419

Program Training Train Learning Objects 419

Infopro Learning

SEPTEMBER 7, 2023

That’s where Managed Learning Services (MLS) solutions come in. This ecosystem includes identifying skill gaps, designing targeted training programs, and providing ongoing support to seamlessly integrate new knowledge and skills. This can help ensure a smoother transition to new processes or roles.

Services 221

Services Blended Learning Solution Custom 221

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

Performance Support 52

Performance Support Services Support Compliance Training 52

Infopro Learning

MAY 5, 2021

These changes have increased the demand for corporate training programs and the need for new learning strategies that meet the changing needs of the modern workforce. However, not all outsourced providers offer the same services. You may consider working with a managed learning services provider. What’s the Difference?

Services 419

Services Outsource Management ROI 419

Infopro Learning

DECEMBER 28, 2023

The challenges they face are significant, and providing support is essential for their triumph. This sets sales training projects apart from other programs in Learning & Development (L&D). But what truly constitutes an outstanding sales training program that stands out in today’s competitive market? 

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

JANUARY 25, 2022

Managed learning services can help organizations to resolve today’s training challenges effectively. Costs Problem: Effective training demands high-quality content development and delivery, robust support systems, and detailed timelines. In-house training programs spend a significant amount of money, time, and resources on such tasks.

Services 221

Services Diversity Training Management Help 221

Hurix Digital

JULY 27, 2020

It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Naturally then, incorporating effective eLearning programs remains a key focus area for organizations across the board. Criteria for performance evaluation.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

Infopro Learning

JUNE 23, 2022

Organizations are also welcoming external training service providers with open arms to cater to the training needs of their employees, not one but multiple service providers. L&D leaders have recognized Managed Learning Services (MLS) as a suitable approach to address most of these challenges. At Infopro Learning, Inc, our?

Services 221

Services Management Outsource LMS 221

Infopro Learning

MAY 6, 2019

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

Customer Service 272

Customer Service Methods Services Blended Learning 272

Infopro Learning

MAY 25, 2021

There is wide variety of options you can choose from now it can be difficult to know which services meet your organization’s needs. Two types of outsourced services that are often confused are performance consulting and staffing. What is Performance Consulting? You have identified a decline in employee performance.

Consulting 251

Consulting Performance Support Performance Benefits 251

TIER1 Performance

SEPTEMBER 19, 2023

We’re thrilled to announce that Pro-Active Performance has joined our team! Pro-Active is an established expert in the automotive industry serving Learning & Development, Sales, and Customer Service executives to positively impact the retail customer experience and service retention.

Performance Support 111

Performance Support Activities Performance Agile 111

Wahoo Learning

FEBRUARY 27, 2024

A successful channel partner program is mutually beneficial. One of the best ways to motivate your channel partners is with partner incentive programs. One of the best ways to motivate your channel partners is with partner incentive programs. What are the Benefits of Partner Incentive Programs?

Performance Support 85

Performance Support Program Performance Develop 85

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

Performance Support 93

Performance Support Support Teams Custom 93

Learning Pool

APRIL 23, 2024

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Being honored for the fifth year in the Stevie® Awards for Sales and Customer Service is a testament to the hard work and continued dedication of our team.” “The

Customer Service 116

Customer Service Sales Services Custom 116

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

Performance Support 137

Performance Support Support Performance Productivity 137

Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

Performance Support 116

Performance Support Performance Knowledge Worker Cloud Computing 116

Aptara

JUNE 2, 2023

We revolutionize the way organizations approach learning and performance. In this article, we delve into the extraordinary realm of our learning and performance services , revealing how they unlock untapped potential and drive unparalleled growth for businesses in today’s dynamic landscape.

Performance Support 52

Performance Support Services Performance Metrics 52

Paradiso

OCTOBER 20, 2023

The quality of your training programs is proportional to the service delivered later in the work experience. In this way, the banking companies can provide their users with the quality service they seek when choosing a bank training program that manages their resources. will motivate the learners.

LMS 103

LMS Quality Compliance Training Authoring Tools 103

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses). You can’t teach people everything they need to know.

Performance Support 150

Performance Support Support Performance Case Study 150

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 84

Services Compliance Training LMS Performance Support 84

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Hurix Digital

MAY 29, 2024

A traditional IT support solution is on-premise software, which stores information, applications, and hardware locally. According to the most recent Gartner report, customer spending on public cloud services globally is expected to increase by 20.4% Table of Contents: What are Cloud Application Services? billion in 2023.

Security 40

Security Services Authoring Tools Solution 40

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. What is an ecosystem and why build it?

Performance Support 202

Performance Support Social Networks Metrics Support 202

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Appsembler

JUNE 28, 2023

That’s where employee training software streamlines and enhances training processes, resulting in improved employee performance and overall organizational growth. In this article, we will explore the power of employee training software and how it can revolutionize your organization’s training programs.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses).

Performance Support 100

Performance Support Support Performance Case Study 100

Wahoo Learning

AUGUST 10, 2023

Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach. However, reaching your desired sales figures can be a complex and challenging task.

Performance Support 77

Performance Support Sales Performance Solution 77

Learning Pool

MARCH 7, 2023

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

Customer Service 98

Customer Service Services Custom Compliance Training 98

Acorn Labs

MAY 17, 2024

It's a truth universally acknowledged: An organisation in possession of a good workforce must be in want of a strong performance management cycle. A typical performance management cycle tends to cover a year-long performance period, topped off with a formal performance evaluation at the end.

Performance Support 52

Performance Support Performance Evalution Agile 52