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Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Where there is more than one participant, please provide the name and email address of each participant in the space provided. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016. How to help individuals with employee-led learning.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. The platform I have in mind is the corporate intranet.

Training Trends Provide Opportunities for Learning Leaders

JPL Learning

Ken has found that when L&D leaders provide solutions that improve performance results, executives are ready to support their efforts. The post Training Trends Provide Opportunities for Learning Leaders appeared first on JPL Learning Solutions. Video interview with the President of Training Industry, Inc. Training Industry, Inc. Ken Taylor is leading Training Industry, Inc.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. An eLearning onboarding experience helps establish a commitment between the organization and your new employee by providing information about organizational culture, performance expectations, and sources of support that will make it easier for a new hire to adjust.

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. activity to 50 new hires, 2) Promote and support new managers to lead teams, 3) Improve. For example, to support objective 1— standardize and ramp up hiring activity to 50 new hires – you might use courses such as. Providing OTS courseware in these situations has several advantages.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. What will the embedded performance support solutions of the future look like?

Our new Head of Support

LearnUpon

We are delighted to announce that Shane Hession has recently been promoted to our Head of Support. He now sets the example for how our support team can continue the standard of excellence it is known for. I sat down with some of his colleagues in order to understand the impact that Shane has had on LearnUpon. The post Our new Head of Support appeared first on LearnUpon.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI. Having the ability to track learning activities and associated outcomes from your Performance Support Platform gives you evidence of genuine ROI.

Supporting our Brains

Clark Quinn

This applies more broadly to performance support in general, so I though I’d share where my thinking is going. So making capture capabilities available is a powerful support. However, we can use process supports like checklists. So what I’ve done here is to outline the flaws, and how we’ve created tools to get around those limitations.

Are your managers ready for a world without formal performance reviews?

COACHING: I support my team members by. GIVING FEEDBACK: I provide constructive. SETTING. EXPECTATIONS: My team members are clear on. their roles & responsibilities. 2. DELEGATING: I effectively identify tasks that. others can take on to develop their. capabilities and free my time for. more strategic activities. 3. challenging and encouraging them. to think for themselves and take.

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

Mobile learning provides opportunities for “just in time” reinforcement and extended practice. By Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. The solutions span from online discovery-based modules to face-to-face training sessions, and even a mobile app with performance support tools and reinforcement activities.

A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? As they start performing however, their needs change. Can you? social strategy

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). The above quote is from our interview with Charles Jennings. What are the results?

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Intuitive design became a higher priority. Or, consider a tattoo.

Leaving performance reviews behind: Where to start [Guide]

We provide both. marginally skilled” managers won’t be able to support the. To close this gap, we need to support managers to. foundational skills that are critical to supporting. COACHING: I support my team members by. GIVING FEEDBACK: I provide constructive. properly, managers provide a concrete and comprehensive. support change. guidance.”.

Robert Gagne’s Nine Steps of Instruction: Do’s and Don’ts in E-Learning

Origin Learning

The process is called ‘The Events of Instruction’ where in each event has a definite purpose of supporting learning and leads to definite outcomes. STEP 2: PROVIDE A LEARNING OBJECTIVE. STEP 5: PROVIDE GUIDANCE FOR LEARNING. STEP 7: PROVIDE FEEDBACK. Inform employees about similar problem situations, provide additional practice and review the lesson. DON’Ts.

Sheetz Supports Workforce with Made-to-Order Training

JPL Learning

To deliver on this promise, each store and employee must provide high quality food (MTO – Made-To- Order) and friendly and efficient service. Being prepared means employees have sampled the product, participated in training and have performance support tools available. The post Sheetz Supports Workforce with Made-to-Order Training appeared first on JPL Learning Solutions.

A How to Guide on the Principles of the #elearningmanifesto: # 5 Provide realistic practice

Challenge to Learn

This is Principle 5 of the manifesto: “We will provide learners sufficient levels of realistic practice; for example, simulations, scenario-based decision making, case-based evaluations, and authentic exercises.” The goal is to support the learner (employee) during his  moment of learning need  on-the-job which lessens the focus on courses than previously. Simulations.

CEGOS 2011 survey provides many new insights

Clive on Learning

It provides some interesting insights but also raises many questions. There's plenty of support for new learning technologies in here, including mobile and serious games, but the priority is still fairly and squarely on learning on-the job and face-to-face. Anyway, I asked and they were happy for me to make it available here. By the way, some of the terminology might seem strange.

Ditching the formal performance review? Kineo shares 3 Elements for Success

Means: We have to have a way to provide an ongoing stream. at key skills needed to support the performance. Skills Gap 3% 38% 59% 5% 61% 33% 6% 46% 48% 9% 62% 29% 1000 Providing career. COACHING: I support my team members by. GIVING FEEDBACK: I provide constructive. routines that support performance. provide the system and environment. re-skill your managers to support your new. provide coaching and accountability to. support change. An improved solution for developing front- line managers should provide a scorecard.

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications. When developing applications for just-in-time performance support, here are some items I keep on my checklist.

Want to go mobile for learning and support?

Allison Rossett

There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. Let’s look at the considerations associated with four options for mobile learning and support. 1. John Park is my guest blogger. Want to go?

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support systems (EPSS) were the rage. We’re likely now approaching the Plateau of Productivity for performance support.

Supporting Virtual Learners

LearnDash

The other is how well you support learners who take your online courses. It is at this point that your program will need appropriate avenues for support. suppose the most basic way to do this is to provide a contact email address. If you are offering online courses to the public or internally make sure you have a system in place for supporting your learners. elearning

Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. such as using technology to support structured. we’re using to support this journey. eLearning and supporting. Totara, an open source LMS), provides structure. Our platform provides. We provide tools and guides.

supporting the business of learning

Learning and Working on the Web

While these numbers are not firm, they provide a rule of thumb. New Perspectives on 70:20:10 – A GoodPractice Research Paper. I go on to say that if L&D professionals do not understand the business, if they’re not connected to the organisation and what’s happening to people, then they’re not doing their job in supporting learning. What are you doing with the other 90%?

Providing Training to Increase Subscribers

JPL Learning

Director of Sales Training Adam Kucera and his team are responsible for training and supporting anyone authorized to sell DISH products. 0s4RIn1lAXU Sales Training and Support with an Emphasis on Value DISH Network Director of Training Adam Kucera focuses on developing and delivering learning in any format that will be consumed and valued by as many representatives as possible.

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. Performance support delivers valued assistance, given limits on human memory.

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. MOOC ecosystem takes care of this challenge by providing learners with the ability to create, co-create, and share content. recorded webinar can be provided to those unable to participate in real time.

The Performance Management Storm: Four Macro-Trends Driving the Change

development, provides better data on. and providing the resources and support. effectively, monitor performance on a day- to-day basis, and provide timely feedback. Means: We have to have a way to provide an ongoing. Give them the support they need Organized as a series of journeys, ManagementPlus. 1Why Your Company Will Need to. happening now. it happen.

Providing Feedback on Quiz Questions -- Yes or No?

Will at Work Learning

If this is largely a test to give feedback to the learners—and to support them in remembering and performance—you’d not only give them detailed feedback, but you’d retest them after a few days or more to reinforce their learning. If these courses are being provided to meet certain legal requirements, it may be most important to consider what might happen in the legal domain. In the learning-assessment domain, lawyers and regulators may say that it is acceptable to provide a quiz with no feedback. Do they provide plausible answer choices (even for incorrect choices)?

Quiz 17

HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

These moments of need provide an easy to follow framework to deliver performance support or just-in-time learning to your employees. Another thing to be kept in mind when providing performance support is, that the assistance should be extremely readily available. Backing up the repertoire of skills and knowledge of your employees is just as important as creating it.

Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways

G-Cube

There are three main ways that the microblogging site can be utilized to support social learning and instructor-led learning: Pedagogical usage, Social usage and Management usage. The answers can be given in short, while the instructors can ask the learners to elaborate in the class – creating an interactive activity that is supported by the social messaging platform. contact-form-7].

An LMS Provides Solutions to Your Company’s New Year’s Resolutions

TOPYX LMS

These often-elusive concepts known as New Year’s resolutions can be fulfilled when the right support system is in place, namely a social learning management system (LMS). If so, know that an eLearning system can provide the solutions to your company’s New Year’s resolutions. What is your top New Year’s resolution for your company? All would say increased revenue. Strengthen Workforce.

The Performance Management Storm: Four Macro-Trends Driving the Change

development, provides better data on. and providing the resources and support. effectively, monitor performance on a day- to-day basis, and provide timely feedback. Means: We have to have a way to provide an ongoing. Give them the support they need Organized as a series of journeys, ManagementPlus. 1Why Your Company Will Need to. happening now. it happen.

Learning Should Be Easy: Performance Support Delivers When Needed  

JPL Learning

Learning can be easier and can be achieved through performance support. Performance support is not a new concept. Your sticky notes and job aids are performance support tools. Performance support is not formal training (instructor-led or eLearning). Bring it full circle with the creation of a performance support tool and stand proud.