Remove 2013 Remove Business Remove Metrics Remove Personal
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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case.

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LXP – The Answers you seek

eLearning 24-7

Not by their choice mind you, rather by the total amount of confusion among potential buyers, prospects, businesses, etc. The original method was you would buy your system, then the salesperson would ask, do you need leadership or business skills or whatever courses. They continue to muddle up the learning system space.

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Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My!

OpenSesame

Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint. Personalized On-Demand Learning: Learning Where & When You Need It”. Session Highlights.

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Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My!

OpenSesame

Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint. Personalized On-Demand Learning: Learning Where & When You Need It”. Session Highlights.

LMS 55
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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. Since 2013, our customer retention rate has been 100%, while over the past 3 years, our annual growth rate has been nearly 40%.

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The mobile agenda

Learning with e's

2013 was quite a busy year for me. It also presents new challenges for organisations around interoperability, data protection/security, personal metrics and privacy. Alongside my own commitments to teach and research, I was also invited to participate in events held in several countries outside the UK.

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Want Results? Champion the Informal

Jay Cross

First published in Chief Learning Officer magazine, February 2013. When I say informal , I mean that the person who is learning is in control of the learning. As for metrics, the appropriate metrics for learning are “Are they doing the job better?” All that matters is whether it did anything for the business.