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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case.

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2013 LearningElite Top 10

CLO Magazine

AT&T: The Marriage of Business and Learning. AT&T stays on top of the latest tools, technologies and methodologies to deliver learning to its global workforce while remaining in sync with business strategy. To view the full list of the 2013 LearningElite, click here.' Meet this year''s top 10. Deanna Hartley.

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How Fortune 1000 Company, Discover Financial Services, Innovates with eLearning

KZO Innovations

There is a fundamental shift taking place in the customer service industry as technology increasingly allows customers to self-service. And, successful brands like Discover Financial Services, a 2015 Fortune 1000 company, are working to prepare for the future with innovative training programs. Self-reliance and self-direction.

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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. Since 2013, our customer retention rate has been 100%, while over the past 3 years, our annual growth rate has been nearly 40%.

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Chief Learning Officer Magazine Announces 2013 LearningElite Finalists

CLO Magazine

The finalists are recognized as innovators in enterprise education, delivering measurable business value by utilizing the best workforce development practices. 19, 2013 — Chief Learning Officer magazine (CLO) has announced the 2013 LearningElite organizations. Chicago, Feb.

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The Business Partnership Award

CLO Magazine

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals.

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Chief Learning Officer Names Best Companies for Workforce Development

CLO Magazine

AT&T tops the list of companies recognized as the 2013 LearningElite at a gala dinner at the Spring Chief Learning Officer Symposium in Austin, Texas. The 2013 result marks a return to the top spot for AT&T, which was No. • Coldwell Banker Real Estate for Business Performance Results. AlliedBarton Security Services 20.