Learning Pool

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. .

Market 45

Market Teams Off-shore Brandon Hall 45

HT2 Labs

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019.

Market 40

Market Teams Off-shore Brandon Hall 40

PulseLearning

DECEMBER 9, 2020

Tralee, December 2020 – Global eLearning solutions company PulseLearning announced today executive leadership changes as the company integrates its Custom Services business with I Am Here, the company’s global mental health and wellbeing product, which was established in 2018.

Integrate 52

Integrate Change Business Management 52

Arlo Training & Events Software

OCTOBER 30, 2023

Black entrepreneurs face even more – having to deal with negative stereotypes, limited funding, perceptions of poor quality products and bad customer service, just to name a few. Their signature courses include Boomin’ Marketing – to help entrepreneurs master the art of marketing from content creation to social media.

Change 105

Change Diversity Training Community Coaching 105

WBT Systems

JANUARY 9, 2018

We’re bringing six of them to your attention because we think they’re also non-obvious online learning trends for 2018. You can find all 15 trends Bhargava identified in his new book, Non-Obvious 2018 Edition: How to Predict Trends and Win the Future. #1: And, it helps you expand your customer base through word-of-mouth marketing.

Trends 46

Trends Online Learning Online Association 46

Kitaboo

DECEMBER 31, 2023

Similarly, CEOs can meticulously study the digital transformation of their competitors and come up with more effective ways of working, updated customer service, and newer technology platforms like KITABOO’s digital textbook platform complementing the transition to digital-first learning in their business plan.

Digital 52

Digital eBook Diversity Training Virtual World 52

Unboxed

JANUARY 3, 2018

Join our very own Dave Romero and Nikki Shaw for a fun, interactive webinar with Training Magazine where they’ll go more in-depth with these hot 2018 training trends. As we turn the calendar into 2018, training leaders are looking for the next big things in learning and development. You won’t want to miss it! View Recording.

Compliance Training 63

Compliance Training Trends Virtual Classroom Flash 63

Learning Pool

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 45

Brandon Hall Customer Service Sales Services 45

Learning Pool

FEBRUARY 28, 2020

They’ll help us build on our growth, deliver the best products and provide world-class customer service for our global customer base. This acquisition followed the procurement of Nottingham-based Mind Click in 2016 and MediaCorp in Glasgow in 2018.

Streaming 87

Streaming Customer Service Innovation Learning 87

HT2 Labs

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 40

Brandon Hall Customer Service Sales Services 40

HT2 Labs

JUNE 5, 2019

Leading online learning company, Learning Pool, has today announced the acquisition of HT2 Labs, the Oxfordshire-based learning innovation company best known for its market-leading Learning Locker and Curatr products.

Diversity Training 75

Diversity Training Brandon Hall Analytics Solution 75

Ed App

APRIL 13, 2022

Deploying housekeepers training courses enable hotel managers to reinforce housekeeping standards and improve the service competencies of your housekeepers so they are more focused and precise in carrying out their duties. Due to their niche markets, training materials for small businesses often need to be specific and focused.

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Harassment Training Diversity Training 40

Edume

JUNE 11, 2021

Read on for the picture in numbers and some ideas on how to keep ahold of your greatest asset in a competitive market. E.g. if a worker has a high customer service rating, or has consistently exceeded sales targets, ask them to create a short video sharing their top tips for success with the team or company.

Statistics 98

Statistics Diversity Training Issue Customer Service 98

Litmos

SEPTEMBER 19, 2019

You may have to develop training modules around the tools your employees use, the products or services you sell, and your specific company policies. If you're in the market for a new platform, it's definitely worth asking if that's a feature. But that doesn’t mean you need to design your entire training program from scratch.

Sexual Harassment Training 40

Sexual Harassment Training HIPAA Training Compliance Training Harassment Training 40

Ed App

FEBRUARY 9, 2020

The advent of big data, geo-marketing, and local delivery models has brought smaller players into the competition. They have been able to provide the same wholesome customer buying and servicing experience as the big industry players. To keep a customer happy also requires the people servicing them to feel happy.

Gamification 52

Gamification Industry Player Score 52

Aptara

JANUARY 17, 2023

The market is going through a major workforce shift from a global perspective. According to Upwork’s 2018 Future of Workforce Report, hiring managers expect a 168% increase in the amount of work done by flexible talent resources in the next 10 years. Businesses are now more unpredictable and vulnerable than ever.

Case Study 52

Case Study Diversity Training Compliance Training eLearning Consultant 52

Hurix Digital

APRIL 24, 2024

billion industry in 2018 and is expected to reach $153.41 Content creators have a vast variety of the best authoring software available in the market that comes with specialized applications, user-friendly interfaces, and unique experiences without applying extensive technical know-how. billion by 2028.

Authoring Tools 40

Authoring Tools Authoring SCORM Tools 40

MagicBox

SEPTEMBER 6, 2018

According to the Marketing Agency Growth Report 2018 , 15% of businesses do not customize their service offering and fail to deliver services on time. On-boarding process documents are vital to avoid multiple rounds of communications with the customer. Know Your Customers. Tier Support. The MBPS Edge.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

According to the Marketing Agency Growth Report 2018 , 15% of businesses do not customize their service offering and fail to deliver services on time. On-boarding process documents are vital to avoid multiple rounds of communications with the customer. Know Your Customers. Tier Support. The MBPS Edge.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

According to the Marketing Agency Growth Report 2018 , 15% of businesses do not customize their service offering and fail to deliver services on time. On-boarding process documents are vital to avoid multiple rounds of communications with the customer. Know Your Customers. Tier Support. The MBPS Edge.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

According to the Marketing Agency Growth Report 2018 , 15% of businesses do not customize their service offering and fail to deliver services on time. On-boarding process documents are vital to avoid multiple rounds of communications with the customer. Know Your Customers. Tier Support. The MBPS Edge.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

According to the Marketing Agency Growth Report 2018 , 15% of businesses do not customize their service offering and fail to deliver services on time. On-boarding process documents are vital to avoid multiple rounds of communications with the customer. Know Your Customers. Tier Support. The MBPS Edge.

MagicBox 40

MagicBox Custom Customer Service Services 40

BigTinCan

FEBRUARY 24, 2020

When it comes to enhancing customer experience in retail , not just any organization has the creativity — as well as the skills, strategy, and tools — to create a unique culture and establish an emotional connection that extends beyond its products. The customer experience impacts nearly every aspect of your business.

Custom 52

Custom Apple Sales Association 52

Talented Learning

JANUARY 8, 2019

In 2018, we tracked 40 notable acquisitions – up from 35 in 2017. That’s because each category involves distinctive use cases, technical requirements, professional services and licensing models. In fact, the brisk investment activity that began in 2017 continued last year, and we don’t see it slowing anytime soon.

Enterprise 43

Enterprise Learning System Trends Market 43

Edume

JANUARY 23, 2018

By delivering significant business impact for driver-partners in the form of increased productivity and quality of service, the EduMe microlearning platform has been deployed across numerous Uber markets and has now been selected as the preferred training platform across the EMEA region, covering 42 countries.

microlearning 68

microlearning Platform Case Study Companies 68

Litmos

JANUARY 12, 2018

As we look forward to sponsoring and participating at NRF 2018 Retail's Big Show next week, it raises some interesting questions about how Retail training differs from other industries -- particularly in light of the unquestionably dramatic changes that the industry has undergone in the last several years. in 2017 ( Online Retail Forecast ).

Micro-Learning 56

Micro-Learning Association Customer Service Sales 56

Learningtogo

AUGUST 26, 2021

This is not the first time—nor the last—that Russia and other actors have successfully influenced the outcome of an election (Kamarck 2018). The highest anticipated spending is for: automated customer service agents. 2016: Russia deploys AI to successfully influence the U.S. billion on cognitive and AI systems by 2022.

Cognitive 165

Cognitive IBM Simulations Brain 165

KZO Innovations

NOVEMBER 11, 2019

When LTG purchased PeopleFluent in May 2018, it generated excitement about the potential opportunities but also unknowns about what changes would occur. The organizational structure put in place pushes decision-making down to people closest to the customer and market to accelerate the speed of business.

Diversity Training 40

Diversity Training Metrics Analytics Customer Service 40

Ed App

AUGUST 22, 2021

These programs are designed to equip learners with the skills and knowledge to provide good service. We’ve created a list of 10 most recommended hotel training programs designed to enhance the skills and knowledge of your hotel workforce and ensure that they deliver the best guest service possible. Customer Service Training.

Sexual Harassment Training 52

Sexual Harassment Training HIPAA Training Course Harassment Training 52

Kitaboo

JUNE 11, 2020

This is a result-focused digital publishing platform for marketing and advertising businesses. Customized design studio. Offers 1 membership plan: Studio ($250/month) You can avail customized services with add-ons on offer. Publishers can contact the support team to discuss customized pricing plans. Features .

Platform 64

Platform Digital Business Metrics 64

Disprz

MAY 28, 2021

The global retail market generated sales worth nearly $23.6 trillion in 2018 and is expected to yield sales close to $27 trillion by 2022. On the other hand, a well-trained employee can boost customer satisfaction by addressing all their needs. Focusing on customer experience. Source ).

Performance 52

Performance Blended Learning Training Train 52

Disprz

MAY 24, 2021

The global retail market generated sales worth nearly $23.6 trillion in 2018 and is expected to yield sales close to $27 trillion by 2022. On the other hand, a well-trained employee can boost customer satisfaction by addressing all their needs. Focusing on customer experience. Source ).

Performance 52

Performance Blended Learning Training Train 52

Ed App

JANUARY 10, 2021

With the rising environmental awareness (last year doubled with travel restrictions), ever-changing dynamics of the market and rapid production of knowledge, corporate learning had to become more accessible, interactive and versatile. Such tracking helps to keep the quality of the service across the whole network.

iCohere 52

iCohere Authoring Tools LMS Platform 52

Hurix Digital

JULY 17, 2019

In the corporate context, gamification refers to the addition of game mechanics into a non-gaming environment or functions such as a marketing campaign, customer service, business process, or website to encourage active participation from a target audience. Globally, the gamification market was valued at $ 6.8

Gamification 65

Gamification Corporate eLearning Augmented Reality Training 65

Aptara

NOVEMBER 20, 2020

The market is going through a major workforce shift from a global perspective. According to Upwork's 2018 Future of Workforce Report, hiring managers expect a 168% increase in the amount of work done by flexible talent resources in the next 10 years. Vetting is as crucial in a business as is market analysis or forecasting.

Case Study 52

Case Study Diversity Training Compliance Training eLearning Consultant 52

CLO Magazine

MAY 20, 2018

This year the corporate learning market is going through explosive change: microlearning and adaptive learning systems have arrived, there’s an explosion of interest in learning experience platforms and consumer-like learning environments, and video, audio and small chunks of relevant content are available everywhere.

Plateau 65

Plateau microlearning Agile Embed 65

Litmos

NOVEMBER 25, 2019

The National Association of Colleges and Employers (NACE)’s Job Outlook 2018 survey reports that managers are looking for problem-solving skills and an ability to work as a member of a team. Training Magazine’s latest Training Industry Report found that in 2018, it cost an average of $986 to train each learner.

Sexual Harassment Training 72

Sexual Harassment Training Compliance Training HIPAA Training Harassment Training 72