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7 problems with retail associate training (& how technology can help)

STRIVR

Retail associates do their best to consume policies, procedures, and instructions on paper or video, but some lessons have to be learned the “hard way” — when face to face with real customers. Retail associate training doesn’t have to be this way, though. Problem #1: Traditional techniques don’t teach in the way people actually learn.

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When Will AI Stop Being “Artificial?”

Learningtogo

It was coined by mathematician John von Neumann to define a theoretical moment when the artificial intelligence of computers surpasses the capacity of the human brain. Instead of trying to make a computer act like the human brain, we try to make our brains a bit more like computers. When does blue become blue-green?

Cognitive 173
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Why Psychology is Still Relevant in the Age of Neuroscience

Learningtogo

Nearly everything we thought we knew about the human brain changed when we started putting live subjects into functional Magnetic Resonance Imaging machines (MRIs) about 15 years ago. It tracks so well, in fact, that I leverage his work in my Essentials of Brain-Based Learning workshop for the Association of Talent Development (ATD).

Cognitive 162
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Brain activity in numbers

KnowledgeOne

Our brain is never really at rest. Our brain is then in “default network” (DN) mode, the most important of the functional networks in the resting state, which is associated with our introspective mental activities. Remember that the brain represents only 2% of the total body mass. One-tenth of a second.

Brain 59
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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

That’s where my brain goes when I hear “eLearning,” and I have fond memories of it. AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).

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Brain, Learning and Neuroscience: Test Your Knowledge!

KnowledgeOne

Do you know how learning takes place at the brain level? Do you know the latest techniques for observing our brains in action? Brain functioning related to learning is the same in adults and children. Brain functioning related to learning is the same in adults and children. If it’s the same in children and adults?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.