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The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action.

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Social Learning: what actually is it?

Jane Hart

If you haven’t yet come across The New Social Learning book (by Marcia Conner and Tony Bingham), this is a must-read. ” “Social learning is how groups work and share knowledge to become better practitioners.” Learning from these social interactions is a key to business innovation.”

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21st Century Workplace Challenges

ID Reflections

Hansen in his book Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results. My Kindle highlights from the book are here. I have quoted some of these related to the topic at hand below: People find it hard to transfer knowledge when they don't know each other well (a weak tie).

Cognitive 165
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Performance support “hearts” training and vice versa

Allison Rossett

In the 80s, I wrote a book about job aids. Take knowledge workers like doctors and Army captains. Only 25 percent of business managers reported that training and development contributed measurably to business performance, according to McKinsey’s Aaron DeSmet, Monica McGurk, and Elizabeth Schwartz.

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The Working Smarter Fieldbook: A Glimpse and Some Thoughts

ID Reflections

The book is a synthesis of years of collective experience, know-how, knowledge and deep passion for improving and enabling human performance. As an L&D professional, for me the book is a practical guide to the implementation of a more efficacious "workscape" and even tells me what my elevator pitch should be.

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Taking Stock and Making Choices: Working from home and other such stuff

ID Reflections

Mostly, business as usual at work and crisis situations at home took my time and attention. The book revealed me to myself, clarifying why I made some of the choices I did. If anyone reading this is a knowledge worker and is thinking about working from home, read Mihaly Csikszentmihalyi's Flow.

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What remote work revealed about the role of onboarding

CLO Magazine

When I joined a consulting firm straight out of business school, we had a week-long orientation for new employees. The time for this imprinting in knowledge workers might be anywhere from 30 to 90 days. It was a great onboarding experience – a big production. After this, the “outsider” becomes an “insider.”

Roles 101