CLO Magazine

MAY 22, 2020

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. The following scenario is based on an actual coaching engagement. Uncertainty around professional etiquette norms. Sameer’s Story.

Coaching 98

Coaching Business Diversity Training Leadership 98

CLO Magazine

APRIL 3, 2023

If your organization isn’t offering help to grow your relationship skills, or personalized coaching and mentoring to support your development, then it’s time to look elsewhere. There was representation from a range of sectors, including technology, manufacturing and financial services.

Develop 79

Develop Mentoring Leadership Coaching 79

CLO Magazine

APRIL 18, 2024

Historically, chief learning officers and learning leaders were mainly tasked with hiring and engaging top talent through various training and development programs. Modern CLOs, as we know, have a few more feathers in their caps. Many companies are starting to think critically about development.

Case Study 47

Case Study Outsource CLO Adoption 47

CLO Magazine

APRIL 14, 2024

I’ve implemented their software in my past two organizations, due to their functionality but also their collaboration and excellent customer service. Working remotely has changed new employee onboarding, sales coaching, sales meetings, presentations and negotiations. Another approach is to optimize the corporate software programs.

Sales 79

Sales Coaching Case Study Portal 79

CLO Magazine

JUNE 26, 2020

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. Employees need on-demand, digital training programs to increase digital adoption. However, online training programs are only as good as the underlying learning technology.

Digital 92

Digital Compliance Training Program Training 92

CLO Magazine

JUNE 29, 2017

Elite athletes, dancers and singers all have coaches. Therefore, being offered a professional coach is often seen as a perk on most jobs; it’s a sign that an organization is investing in a leaders’ success. “We What can organizations expect when their employees receive coaching? The coach as map maker.

Coaching 78

Coaching Emergent Performance Support Program 78

CLO Magazine

AUGUST 14, 2019

Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. However, I posit that executive coaching is still the best way to help leaders develop skills that are difficult to teach, measure and sometimes articulate — soft skills.

Coaching 60

Coaching Skills Help Case Study 60

CLO Magazine

NOVEMBER 30, 2021

Months ago, I sat down with a CHRO of a mid-size professional services firm. In addition to credentials like degrees, consider bootcamps, certificates, career diplomas and other short-form programs. Market opportunities to employees so they can find the right programs. The key to this is marketing. The key to this is marketing.

Coaching 112

Coaching Performance Support CLO Roles 112

CLO Magazine

FEBRUARY 3, 2021

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. Maybe they recommended connections, training or education programs, and jobs. Employers are tapping into the concept of career and development navigation services to address this challenge.

Compliance Training 115

Compliance Training Technology Blended Learning CLO 115

CLO Magazine

SEPTEMBER 21, 2021

The ROI calculation is not needed for most programs. In most situations, other measures reflect the major purpose of why you are implementing a program. This simple value chain is essential to understanding how value is delivered from any learning and talent development program. The question reflects a common concern.

Sexual Harassment Training 111

Sexual Harassment Training ROI Harassment Training Coaching 111

CLO Magazine

APRIL 20, 2018

Of the nine learning methods examined by the study, instructor-led training, short-clip video, and coaching and mentoring were the top three learning approaches cited by respondents overall. Coaching and mentoring appeals most to the oldest (50+ years old) and youngest learners (21-25 years old) out of all age groups in the workplace.

Mentoring 80

Mentoring Coaching Survey Blended Learning 80

CLO Magazine

DECEMBER 5, 2022

As the talent market remains fiercely competitive, products and services become commoditized, and as more human tasks become automated, organizations recognize that talent is their most valued asset. A company seeking new product ideas invests in a program designed to teach its leaders skills around innovation.

Activities 60

Activities Organization Coaching Leadership 60

CLO Magazine

MARCH 20, 2023

Virtual coaching. AI will soon be able to provide virtual coaching on-demand, making these services more accessible and convenient for employees at all levels to reap the benefits of an often-costly service. Personalized learning plans: You are an expert trainer and certified coach in the industry.

Develop 106

Develop Simulations Learning Objects Microsoft 106

The Performance Improvement Blog

FEBRUARY 17, 2017

Social media allows restaurants, hotels, airlines, and travel services to market directly to us based on our personal interests. Apps give us car services and meals on-demand – no waiting. These services are competition for established companies and are changing the industry and guest expectations.

Culture 178

Culture Diversity Training CLO Learning Objects 178

CLO Magazine

MARCH 6, 2023

companies spend millions on first-time manager development programs, but 60 percent of these new managers fail within the first two years, indicating a poor return on that investment. Unfortunately, most new manager development programs do not cover this crucial area. Mindset No. Mindset No.

Diversity Training 110

Diversity Training Leadership Training Train 110

CLO Magazine

APRIL 16, 2020

On March 26, the company announced an expansion of its commitment to the White House’s Pledge to America’s Workers program. When someone signs up for this service, prior to the coaching session, they send their résumé LinkedIn profile information and a summary of key aspects they’ve struggled with in their job search to their coach.

Cornerstone OnDemand 88

Cornerstone OnDemand Cornerstone Coaching Toolkit 88

Unboxed

JANUARY 3, 2019

But before you zero in on new training, consider the following when evaluating sales training programs. The more accessible a sales training program is, the more involved your team will be. When evaluating sales training programs, there are two primary types: off-the-shelf and custom-built. Ease of Access. Accessibility is key.

Evalution 41

Evalution Sales Program Training 41

CLO Magazine

SEPTEMBER 29, 2021

Workers often avoid speaking up out of fear of retaliation, says Deidre Alves, chief leadership officer at ExuLAB, a leadership development and coaching service. The role of the CLO. His leadership coaching business helps develop those soft skills, but they require regular communication: getting teams together once a month.

Skills 95

Skills Leadership Communication Social Networks 95

CLO Magazine

APRIL 26, 2018

is putting that idea into action with a new program for its employees. The Goodpaths program comes at a time when employee turnover in the retail industry is at its highest. That sentiment is in line with Goodwill’s approach to the program. Nonprofit organization Goodwill Industries International Inc.

Program 70

Program Cognitive Internationalization Market 70

CLO Magazine

NOVEMBER 2, 2021

As a professional services firm, PricewaterhouseCoopers’ people have to be knowledgeable about the latest technology and trends before anyone else so they can advise their clients. In that time, employees have received more than 90,000 “skill badges” through digital training programs. They are active learning role models.”

Innovation 101

Innovation Cyber Security Training Trust Performance Support 101

CLO Magazine

SEPTEMBER 9, 2019

He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services.

Kaplan 48

Kaplan Trust Services Teams 48

CLO Magazine

SEPTEMBER 20, 2021

Like most other learning organizations, th e COVID-19 pandemic was the first time professional services firm KPMG took its learning strategy completely virtual. You cannot simply shift a multiday, in-person program to a virtual classroom,” says Corey Muñoz, chief learning officer at KPMG. “So

Learning Strategy 109

Learning Strategy Strategy Blended Learning Virtual Classroom 109

CLO Magazine

APRIL 10, 2014

Mentoring and coaching strategies translate to better employee engagement and retention. But it pays to know the key differences between coaching and mentoring to implement an effective program. There is a difference between coaching and mentoring. Desired outcomes: What should program results be?

Mentoring 62

Mentoring Coaching Companies Jive 62

CLO Magazine

OCTOBER 5, 2018

companies of lavishing $14 billion per year on programs to nurture their leaders while seeing little in return.” And the authors of an October 2016 article in Harvard Business Review referred to leadership development programs as the “great training robbery.”. Last year, for example, The Ken Blanchard Cos.

ROI 77

ROI Webcast Phillips DDI 77

CLO Magazine

SEPTEMBER 21, 2016

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. This includes both external (company products and services) and internal (projects, campaigns, programs) sales and marketing activities.

CLO 32

CLO Metrics Virtual Classroom Blended Learning 32

CLO Magazine

MARCH 26, 2020

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals.

Business 51

Business Coaching Sales Virtual World 51

CLO Magazine

AUGUST 15, 2023

What L&D leaders want to demonstrate is that their programs, courses and other L&D interventions are making a difference in work quality and quantity in the workforce — and that their improvement makes a difference in bottom-line metrics for the company. I don’t mean an award program. Even the soft-skill jobs?

Metrics 78

Metrics Skills Kirkpatrick Evalution 78

CLO Magazine

JANUARY 13, 2021

Paula, a co-leader of a steering committee for a diversity and inclusion peer initiative at a global information services firm, recently told me about peer meetings she’s set up to provide a safe and supportive platform for employees of multicultural backgrounds who’ve encountered bias in the workplace. Make an External Coach Your Ally.”.

Culture 98

Culture Leadership Mentoring Diversity Training 98

CLO Magazine

JANUARY 13, 2011

Coaching is one way that students can better prepare for the corporate world. PR Newswire reports that there is a new coaching service available for students, offered by iGoalz Coaching: First-of-its-kind ‘Gen Y’ Coaching Service Launched for College and University Students Planning to Take Over the World.

Coaching 61

Coaching Skype Virtual World Services 61

CLO Magazine

SEPTEMBER 2, 2021

Managers are responsible for the overall performance of their teams and flexible working programs might be seen as disruptive if managers believe these arrangements make it more difficult to achieve the team’s goals. Providing clear expectations about structure and goals of remote working programs is critical for success.

Performance Support 91

Performance Support Teams Support Management 91

CLO Magazine

JULY 28, 2023

Effective R&D leaders must possess technical expertise but also lead teams of leaders, allocate resources and collaborate across functions to bring new products and services to market. Developing R&D leaders is different from non-R&D leaders because of the unique nature of their temperaments and training.

Develop 78

Develop Leadership Diversity Training Case Study 78

CLO Magazine

AUGUST 26, 2021

Until these value propositions are clarified, explicated and agreed to by L&D leaders and their clients and stakeholders, it is impossible to make the right decisions about L&D program priorities, resource investment scope and intensity, needs for manager engagement, demands for evidence of impact and so forth. .

Sexual Harassment Training 112

Sexual Harassment Training Harassment Training Diversity Training Blended Learning 112

CLO Magazine

JANUARY 5, 2022

The pandemic also brought “time to market” of new products and services in some industries, such as technology, down to three months. Businesses that used to rely heavily on travel-intensive formal, instructor-led, classroom-type training programs almost came to a standstill during the pandemic. Moving fast became critical.

Metrics 89

Metrics Lesson Performance Support Unison 89

CLO Magazine

DECEMBER 23, 2020

The things that can really hurt us are what we haven’t thought about.” — chief risk officer, financial services firm. Leader as coach. Given that 70 percent of a leader’s development is through on-the-job experience, the solution is not simply to put people through development programs. For leaders, authenticity matters.

Develop 116

Develop Leadership Agile Market 116

CLO Magazine

MARCH 18, 2020

Excellence in Blended Learning recognizes vendors that have deployed a variety of tools in support of a client’s learning program that delivers engaging learning combining multiple modalities. The 2015 PLT program modeled the mechanics of how the railroad is run. Gold: The Regis Co. BNSF had partnered with The Regis Co.

Blended Learning 58

Blended Learning Blended Easygenerator Simulations 58

CLO Magazine

MARCH 4, 2014

Iron Mountain shook up traditional, supervisor-led training efforts by certifying employee coaches so employees who do jobs every day can teach their peers. Henry’s team devised a new strategy: instead of supervisors, let credentialed front-line employees teach new hires, and the Sentinel Certified Coach peer training program was born.

Coaching 39

Coaching Scanning Blended Learning WebEx 39

CLO Magazine

MARCH 11, 2024

Businesses can significantly enhance their customer service by prioritizing language learning, ensuring that every interaction is tailored to meet the unique needs and expectations of different cultural contexts. Explore how Rosetta Stone can empower your business to build a more inclusive and diverse workplace.

Global 41

Global Diversity Training Business Internationalization 41