ID Reflections

DECEMBER 28, 2014

Will we still continue to speak about learning as an activity to be undertaken in order to be effective at work? Or will work itself subsume learning enabled by a transformed L&D / facilitators / coaches / mentors and the "right" organizational culture? Only adults doing their work.

Network 202

Network Diversity Training PKM Communities of Practice 202

Matrix

MARCH 22, 2018

A sound L&D strategy can mean many things: from face-to-face formal courses to mentoring relationships to full-featured learning management systems and all the technology that helps people share ideas and learn. But it must also support all the informal learning that happens organically in the workplace.

Companies 49

Companies Strategy Communities of Practice Community 49

Instilled

JULY 2, 2019

Because of its on-demand consumability, microlearning can elevate productivity and performance—delivering concise, targeted learning content designed to close gaps in skills and knowledge. These are excellent examples of using microlearning to reinforce key behaviors, hone skills, and drive performance in specific, targeted skills.

Learning Technologies 40

Learning Technologies Technology Learner Communities of Practice 40

Acorn Labs

FEBRUARY 27, 2023

Previously, I was the head of digital learning experience at a large professional services firm. And prior to that I was head of the solutions design team for, sort of, a creative digital learning agency. I also teach at the University of Toronto, I teach a certificate program on learning experience design. But I love it.

Digital 52

Digital Metrics Performance Support Performance 52

Acorn Labs

FEBRUARY 27, 2023

Previously, I was the head of digital learning experience at a large professional services firm. And prior to that I was head of the solutions design team for, sort of, a creative digital learning agency. I also teach at the University of Toronto, I teach a certificate program on learning experience design. But I love it.

Digital 52

Digital Metrics Performance Support Performance 52

Learnnovators

JULY 6, 2015

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. In this post, I want to focus on the support and environment needed to get people started.

eLearning Strategy 133

eLearning Strategy Strategy Blended Learning Community 133

Clive on Learning

APRIL 29, 2011

Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives. Each new employee is supported through the programme by a team of mentors. Performance support is not extensive but necessary information is available on the company’s intranet.

Communities of Practice 77

Communities of Practice SharePoint SAP Mentoring 77

Clive on Learning

OCTOBER 28, 2011

Throughout my book The New Learning Architect I take time out to look at real-life examples of great learning architects in action. Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives.

Communities of Practice 75

Communities of Practice SharePoint SAP Mentoring 75

Living in Learning

AUGUST 23, 2009

Within those five moments, we traditionally spend our time and energy in the first two moments – the domain of formal learning – the smallest slice of the learning pie. Our greatest opportunity awaits our design, development, and delivery support in the last three moments of need. Learning Media Discovery. Piece o’ cake!

Performance Support 113

Performance Support Design Support Instructional Design 113

Tony Karrer

FEBRUARY 24, 2009

Jay Cross - father of the Informal Learning Flow has been doing some great writing recently that look at the future of corporate training. You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. More on this below. But first some context.

Corporate eLearning 112

Corporate eLearning Courseware Training Train 112

Tony Karrer

NOVEMBER 20, 2006

Not many firms recognize or care about sub-optimal performance in this area - the results you see, are diffuse, obtuse and difficult to fit into classic ROI models. Providing environments, tools and processes that encourage informal learning, knowledge sharing of effective practices and stimulate innovation.

Knowledge Management 100

Knowledge Management Issue Knowledge Wiki 100

Jay Cross

MARCH 29, 2015

Here’s a summary of the Working Smarter Fieldbook : While learning is ascendant, training is in decline, for workers are embracing self-service learning; they learn in the context of work, not at some training class divorced from work. Finally, here’s a summary of Informal Learning.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Marcia Conner

JANUARY 26, 2012

The only problem is that we have very little idea how real learning occurs. Sometimes people do learn. Performance temporarily increases. It involves memory, synapses, endorphins, and encoding, and, more often than not, those accidental and serendipitous moments we call informal learning. They change and improve.

Blended Learning 70

Blended Learning Instant Messaging Simulations Virtual Classroom 70

CLO Magazine

JULY 8, 2013

The decreased emphasis on classroom training and a large increase in other suggests enterprises are bypassing the now-traditional e-learning options and exploring other experiences such as performance support or peer-based training.

ILT 66

ILT CD-ROM Asynchronous CLO 66

Clive on Learning

MARCH 24, 2011

Sebastian prefers his designs to be activity-driven, not content-driven, working back from the performance goal. And someone is always responsible for supporting your development – with coaching from your line manager and mentoring. So it’s called informal learning or on-the-job learning.

Wiki 71

Wiki Blended Learning Diversity Training Compliance Training 71

Clive on Learning

DECEMBER 21, 2006

Of the "online services offered", roughly 80% of organisations are using formal materials and assessments, 60% performance support including job aids and online books, and 40% collaboration between learners, coaching and mentoring, communities of practice and tutor support (all of which are expected to grow significantly in the next three years).

Research 40

Research Virtual Classroom Wiki Blended Learning 40

Jay Cross

DECEMBER 7, 2009

The social learning revolution has only just begun. Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. Every participant in the career advisor program has at least one mentor.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

MAY 30, 2009

That first round of e-learning largely failed for precisely this reason. You can’t remove the humans from learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. New communities have different requirements than old.

Technology 38

Technology Wiki Metrics CLO 38

eLearning Learning Posts

DECEMBER 7, 2009

Top 100 Tools for Learning: The Final List , Jane’s E-Learning Pick of the Day , November 16, 2009. Learning for the 21st Century - Informal Learning , December 17, 2008. How to Use This Free Screencasting Tool for E-Learning - Rapid eLearning Blog , August 25, 2009. Informal learning - what is it?

Blended Learning 73

Blended Learning Social Networks Compliance Training Google Wave 73

Jay Cross

FEBRUARY 17, 2013

Communities of practice. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. Chefs and workers in the kitchen who aspire to be chefs are a community of practice. Newcomers learn the ropes from working alongside veterans.

Diversity Training 51

Diversity Training Social Networks Communities of Practice Forum 51

Big Dog, Little Dog

NOVEMBER 8, 2004

On the other hand, Marc Rosenberg confines it to the internet in his book, e-Learning: Strategies for Delivering Knowledge in the Digital Age (2001): e-Learning refers to the use of internet technologies to deliver a broad array of solutions that enhance knowledge and performance.

Virtual Classroom 32

Virtual Classroom CD-ROM Search IBM 32

eLearning Learning Posts

SEPTEMBER 8, 2010

After all, one aspect of our job is to create an environment, and deliver interventions, that helps to improve the performance of novices and experts alike. Just a sec… - Janet Clarey , August 18, 2010 Think in terms of m-learning in 2010. Creating a Personal Learning Network by Corinne Weisgerber. So we should know. Good times!

Augmented Reality 83

Augmented Reality Blended Learning Social Learning Social 83

Jay Cross

MAY 26, 2015

“Let’s talk about performance.” . In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth. Some people denigrate informal learning but nobody’s against Working Smarter. Top performers are the 20% of the team that generate 80% of the results.

Metrics 36

Metrics Compliance Training Social Networks IBM 36

Jay Cross

MARCH 14, 2010

The knowledge worker’s objective is to learn what it takes to do the best she can. The learned worker enjoys the fulfillment of a job well done, the rewards that go with high performance, and the accumulation of marketable skills. They must interpret business needs into learning opportunities. Free agents.

Business 52

Business Metrics Director Knowledge Worker 52

Learning Visions

SEPTEMBER 22, 2009

During this cycle, it became clear that eLearning efforts that came before were trying to be self contained learning apparatus (SCLA.) And one of the principles of eLearning 'fit' in the performance solution ecosystem is that, for many cases and in our estimation, self-directed packages aren't ever everything.

Blended Learning 100

Blended Learning Sexual Harassment Training Market Games 100

Jay Cross's Informal Learning

JULY 12, 2010

Cross is a champion of informal learning, Web 2.0, His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago.

Informal Learning 73

Informal Learning Performance Support Informal Support 73

Jay Cross

APRIL 16, 2013

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Because organizations are oblivious to informal learning, they fail to invest in it.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Learnnovators

JULY 29, 2015

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. What are the fundamental support required to enable this? How can workers become self-driven learners?

Diversity Training 133

Diversity Training Blended Learning PKM Community 133

Jay Cross's Informal Learning

JULY 1, 2009

This month’s big question asks, “In a Learning 2.0 world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?&#. New communities have different requirements than old.

Skills 40

Skills Wiki LearnTrends Attitudes 40