Remove Communities of Practice Remove Informal Learning Remove Mentoring Remove Performance Support

The Case for Communities of Practice

Jay Cross's Informal Learning

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They carry a set of knives that no one else is allowed to touch. They see that their apprentices learn to create satisfying yet economical food.

Time for a New Look at Learning: Or What I Learned from Reading “Informal Learning at Work”

Pract.us

Your team learns informally all the time. You can support those efforts for more learning bang for your buck. With a shift in your views about what learning is, you can still build a powerful learning organization and demonstrate the value to executives at the same time. A native of New Zealand, Paul Matthews has always applied the practical, no-nonsense approach he learned growing up on a farm to his work in the corporate world.

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Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

Class is over; now what? Informal learning in the workplace

Obsidian Learning

When you’re designing learning, don’t overlook the importance of informal learning. This is learning that takes place outside of the classroom or the eLearning activity. In fact, we typically learn more from informal learning than from formal learning experiences. How can you make learning continue to be effective after the learner closes the browser window or leaves the classroom? Build a Learning Culture.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)

Learnnovators

70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. Central to this cultural shift is the understanding that learning happens by learners, not to them. That’s where learning ecosystems come in.

Social, Informal Learning Can Be ?Measured

CLO Magazine

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure. Where the changes show up is in the data points companies analyze in conjunction with social and informal learning.

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. They are currently refining informal/web 2.0 learning management approaches that accelerate performance. Interview.

Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. This message is in the guiding principles of the business. This learning cannot be left to chance.

Observations from Supporting Performance with Learning – Learning Cafe Workplace Trends Forum

Learning Cafe

28 Learning professionals from a wide cross section of industries participated in the online Workplace Trends Forum on Supporting Performance with Learning. Peter Davis moderated the session with a expert panel comprising of. Belinda Liu – Global Head of Talent and Learning Operations, Standard Chartered Bank. Designing Performance Support is about s about understanding the means, tools, work environments.

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Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work. Survival requires continual innovation, and at the core is learning faster than everyone else.

Workplace Learning in a World “Beyond Automation”

Learnnovators

With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. It’s akin to one of our childhood sci-fi movies finally becoming a reality – the machines are taking over. The digital disruptors in the shape of Robots, Big Data and Sensors are here. However, this HBR article takes a different view of automation and digitization of work, going beyond the gloom and doom mindset.

Can PeopleCloud support learning in all its contexts?

Clive on Learning

Last week I posted that Formal learning doesn't need to be all that formal. My argument was that well-designed formal interventions can extend beyond the confines of the course to include elements that would normally be regarded as 70 or 20 in the 70:20:10 model or experiential , on-demand or non-formal in the model I present in The New Learning Architect. A learning cohort becomes just another PeopleCloud group.

50 suggestions for implementing 70-20-10 (3)

Jay Cross

The 20 percent: learning through others. Learning is social. People learn with and through others. Conversations are the stem cells of learning. People learn more in an environment that encourages conversation, so make sure you’re fostering an environment where people talk to each other. The kids will learn a lot more this way. Companies need to take advantage of the social nature of learning. Communities of practice.

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PDR Design Model Supports Shift to Learning Design in the Work Context

Living in Learning

The concept of a learning shift represents a course correction by the USS Training Department. We are under full steam and headed into the shallows, and are in danger of running aground. We are trying to fight an insurgency with an army equipped with tactics and weaponry that do not fit the field of battle. Our tactics need to shift because we no longer serve the expanded scope of the knowledge worker’s environment. Expanded Scope of Discovery.

Expanding your company L&D strategy to CoPs

Matrix

We often say that people are the most important resource a company can have and that the success of any organization is directly connected to its people. One thing that should always be part of the mix to achieving this is a sound L&D company strategy. Today’s employees focus a lot on learning and development — both personal and professional — as they know that acquiring new knowledge and skills, and always improving these, is the way to a successful career.

Re-imagining Work & Learning in a Networked World

ID Reflections

"The nature of work is changing. The changes to society will be vast" by @gapingvoid We are on the eve of 2015! Most of us do a retrospection of the year gone by, and a future-spection of the year to come. I thought I''d do the same from an L&D and workplace learning perspective. The latter talks about the impact that the changing nature of technology is having on us. This has wide-ranging implication on learning and the future of work.

MOOCs: Building Personal Learning Networks

Your Training Edge

For the past year or so, massive open online courses (MOOCs) have been busy upending all kinds of assumptions about education: content is king, quality education is expensive, and instructor-led training is the gold standard, to name just a few. One major change that MOOCs have greatly contributed to is the gaining recognition of learning as a primarily social activity, where the networks created are just as important (if not more important) as the content learned.

4 Ways L&D Can Maximize Learning Technology for Hyper-Connected Learners

Instilled

The modern workforce is connected through an ecosystem comprised of business tools and learning technologies — like learning experience systems — and even personal devices. This blog post explores ways that L&D professionals can take advantage of having hyper-connected learners across the enterprise. A constant state of connection has grown increasingly common, especially for knowledge workers. Deliver Learning in the Flow of Work.

Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. You are learning to learn how to become the person you wrote the obit for. It’s learning to know versus learning to be. Most of what we learn, we learn by interacting with others.

Portrait of a learning architect: Rob Bartlett

Clive on Learning

Throughout my book The New Learning Architect I take time out to look at real-life examples of great learning architects in action. Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives. On the other hand, the culture of the bank is still very much one where representatives get out to see customers face-to-face as much as is possible. learning architects

Knowledge Management Core Issues

Tony Karrer

Great post by Denham Grey - Perennial KM issues that are very similar to the core problems that we deal with in eLearning: How to speed learning, increase awareness and share experiences. With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We need practical ways to build personal informal networks. practices ? Once again top level support, legitimization and walking the talk - leading via example is the key.

Profile of a learning architect: Rob Bartlett

Clive on Learning

Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives. On the other hand, the culture of the bank is still very much one where representatives get out to see customers face-to-face as much as is possible. Each new employee is supported through the programme by a team of mentors. learning architectsFor this profile we turn to Rob Bartlett from Farm Credit in Canada.

Corporate Training

Tony Karrer

Jay Cross - father of the Informal Learning Flow has been doing some great writing recently that look at the future of corporate training. How many people really have the opportunity to pursue the Future of Corporate Training? This sort of fanciful thinking tripped up eLearning ten years ago. At least with eLearning you can skip right on by and get to your real learning. Push vs. Pull Learning Now we get to the actual point of Jay's article.

Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

August was a little quiet in terms of traffic numbers and vacations, but there were some really great posts you may have missed during vacation. So here are the top posts based on social signals via eLearning Learning for August 2010. My e-Learning Don’ts - MinuteBio , August 8, 2010 Here is a list I compiled of things I think should NOT be done when designing e-learning courses. My list of top 10 resources on Instructional Design - basics and more : 1.

Through the Workscape Looking Glass

Jay Cross

It’s the biggest frame of the big picture. Learning Ecosystem, Learning Ecology, and Learnscape mean the same thing as Workscape. I don’t use the word learn with executives, who inevitably think back to the awfulness of school and close their ears. Let’s talk about performance.” . The Workscape is a systems-eye view of the workplace. In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth.

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Towards Maturity - preliminary research findings

Clive on Learning

The Work-Based Learning Unit of e-Skills UK has published preliminary results from their research with employers and learners in the UK "to help understand why employers are currently investing in e-learning and the difference it is making to their business and staff." You can download the results from the site, but I thought I'd draw out a few findings which caught my attention: Blending of face-to-face and e-learning is pervasive, across a wide range of subject areas.

At The Water Cooler of Learning

Marcia Conner

We have become obsessed with formal learning in the workplace. In our zeal to learn, we have transferred the formal model of learning into the collective mind of our corporations. Even e-learning is simply less-expensive formal learning at a distance. We concluded that human assets are the most important element of our collective P&L. The only way to attract, improve, and retain those assets is to offer learning.

What’s in Your Toolbox?

CLO Magazine

While many learning leaders choose their offerings based on cost and convenience, others are staying true to costlier traditional methods. Content, audience, environment and available technology each play a role in how learning is delivered, and all of those continue to evolve. This month offers an annual look into learning modalities and how they are evolving. Economy Driving Small Shifts CLOs are using the full range of options for learning delivery.

Come Together

Jay Cross

Organizations have woken up to the power of people working together. Collaboration gets things done and is the most powerful learning tool in the CLO’s playbook. Today’s organizations are learning the power of people working together in real time. The use of instant messaging migrated from high school to corporate life. The social learning revolution has only just begun. Information is not captured for reuse or the building of peer-rated FAQs.

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Profile of a learning architect: Sebastian Graeb-Konneker

Clive on Learning

Throughout my book The New Learning Architect I take time out to look at real-life examples of great learning architects in action. In this extract, we take a look at how learning is architected within Shell, one of the world’s largest and most successful multinational corporations. Sebastian’s vision for learning covers all of the contexts that in which learning can occur at work. As Sebastian explains, “Learning happens as we speak.

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The future is people, not technology

Jay Cross

My last column in CLO called for the abolition of corporate training departments. Enlightened e-learning requires more people, not fewer. Ten years ago, venture capital firms issued lengthy reports explaining why e-learning would take the world by storm. That first round of e-learning largely failed for precisely this reason. You can’t remove the humans from learning. New communities have different requirements than old. More Human Than Human.

Top 125 Workplace eLearning Posts of 2009

eLearning Learning Posts

It’s always fun at this time of the year to look back at what’s happened in the world of eLearning. So without further set, I’m happy to announce the Top Posts as defined by Social Filtering - meaning by everyone involved directly or indirectly in eLearning Learning. You can see more detail of how this works here in Curator Editor Research Opportunities on eLearning Learning (and see how you can be involved). Learning Putty , November 20, 2009.

Decisions, decisions. Business decisions.

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Behave like an officer of the corporation. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances.

e-Learning: In Search of a Better Definition

Big Dog, Little Dog

One of the first definitions for e-learning is ASTD's , who define it as covering a wide set of applications and processes, such as Web-based learning, computer-based learning, virtual classrooms, and digital collaboration. It includes the delivery of content via Internet, intranet/extranet (LAN/WAN), audio- and videotape, satellite broadcast, interactive TV, and CD-ROM. In other words, e-learning does everything in the corporate world but training!

Cammy Beans Learning Visions: Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do!

Learning Visions

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Tuesday, September 22, 2009 Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! Live session with Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! hosted by Training Magazine Network. ** Disclaimers: “I am not a marketer or a game developer.&# (Although he plays a LOT of games).