The Case for Communities of Practice
Jay Cross's Informal Learning
AUGUST 19, 2010
Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They carry a set of knives that no one else is allowed to touch. They see that their apprentices learn to create satisfying yet economical food.