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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning has more than 25 years of experience creating learning solutions to help industry leaders solve business challenges. Solution Results.

Knowledge 380
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How to Easily Create Powerful Customer Education

Spark Your Interest

This is the second in a series on customer training so you can create a powerful customer education program for your organization. There are many benefits to creating and delivering good customer education. Including creating expert communities. Attracting a wider base of industry sector followers and customers.

Custom 188
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Essential skills today’s leaders need to navigate ambiguity and activate talent

CLO Magazine

” These questions encourage critical thinking and empower the employee or leader to find a way that works for them, creating a stronger sense of accountability. By creating a work environment and coaching culture, where employees feel valued, heard and encouraged to think independently, leaders unlock a reservoir of untapped potential.

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How to Create Helpful Handover Documentation (+Template)

WhatFix

Examples) How to Create Effective Job Aids (+Examples, Tips) How to Create Policy & Procedure Manuals (+Free Template) 6 Must-Have Elements of Handover Documentation Efficient handover documentation always has to contain these elements (or a similar variation of them): 1. What’s the purpose of this handover?

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A quick guide to knowledge sharing (L&D)

Learning Pool

It’s a highly effective way of learning: employees ask for help and advice from others; experienced employees will mentor newcomers; bilateral consultations will lead to improvements in practices. 8 ways to build a knowledge-sharing culture. Create a support library: You need a place to store and curate user-generated content.

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Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

7 Tips to Create Personal Learning Paths in eLearning states, “Each eLearning activity gives (learners) a better understanding of the topic, and gives eLearning professionals the opportunity to pinpoint the individual’s learning style and needs. 2) Mentoring and coaching. Mentoring benefits all parties involved.

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4 Learning Theories Every Online Educator Should Know

LearnDash

Because of this, cognitivists focus on instructional design as a way to create a more efficient means of transferring knowledge. Cognitivism also focuses heavily on the self-direction of the learner, because knowledge must be meaningful to the learner for assimilate it. It also focuses on the uniqueness of the learner.