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The Quiet Evolution of Conversational AI: Transforming Customer Service Dynamics

Integranxt

Conversational AI : a term now synonymous with cutting-edge customer service. This innovative technology is not just a fleeting trend but a fundamental shift in how businesses interact with their customers. In the realm of customer service, Conversational AI is becoming indispensable.

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The complete guide to effective customer service training

TalentLMS

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

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How to Prevent and Manage Membership Refunds 

LearnDash

After all, you are building your membership site to maintain customers, not to lose them. Understanding membership refunds There are many different reasons why your customers might request a membership refund after they’ve already become paying members, including: They forgot to cancel their membership prior to renewal.

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Google Doc Style Collaboration for WordPress via Multicollab with Multidots CEO Anil Gupta

LifterLMS

Here he will talk about one of his groundbreaking products Multicollab which is a Google docs style commenting and collaboration tool. A Multicollab is a WordPress tool that allows providing Google-style editorial comments and suggestions inside your WordPress site. It’s google doc style editorial commenting for WordPress.

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My Top 10 Posts for 2020

Experiencing eLearning

If you want a job creating soft skills training, create customer service samples. Build a Branching Scenario in Google Forms. Can you build a branching scenario in Google Forms? This post includes rates and salaries from multiple sources. 30+ Ideas for eLearning Portfolio Samples. Target your desired audience.

Examples 373
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Engage Your Customers With These Training Strategies

eLearningMind

The modern customer has so many good-quality products to choose from these days. But as a result, attracting and retaining customers is more demanding than ever. “Then, how am I going to engage customers? . “Then, how am I going to engage customers?” What is customer engagement? ” you ask.

Custom 52
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The importance of training your customers

Litmos

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . Case in point: there's a lot of information — typically hidden away in FAQs, User Guides, and Terms of Service — that might better serve your clients (and you) in a learning module. Want loyal customers?

Custom 74