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Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial. Some folks like to refer to customer training as customer education. Nowadays, the term is customer onboarding.

Sales Funnels, Product Launches, and Paid Ads for Course Creators with Jennifer Tamborski

LifterLMS

Learn about sales funnels, product launches, and paid ads for course creators with Jennifer Tamborski in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. You can offer a smaller mini-course that may have three days of material on your product, and the fourth day is spent wrapping up and upselling to your full course. Or you can instead go with a one-on-one call approach where you meet with clients live and figure out if your product is a good fit for them.

Introducing Tech Tuesday toolbox

Mike Taylor

For a long time, I’ve had a section in my weekly newsletter highlighting a few new tools each week. Increase productivity by quickly navigating through your open tabs. A lightweight weekly planner to maintain your focus and boost productivity week over week.

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The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

He frequently shares about accessible elearning development through our Learning Dispatch blog and newsletter. Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. Elearning can also include any combination of the above (for example, a course might have a series of PDF files to download and read; then a click-through, packaged course to take; followed by an automatically graded quiz).

How to Start an Online School: Step-by-Step Guide (for 2020)

learnWorlds

However, each one comes with its own features, tools, and capabilities, and it’s important to choose the one that is customized to your needs. On the page builder, you will find a rich collection of templates to choose from and customize as you see fit.

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100 More Tools for Learning

Mike Taylor

In the course of reading and curating my weekly newsletter , I discover lots of new tools and apps. Here are 100 more that you’d already have if you subscribed to my weekly newsletter. Create Custom Photos with AI Magic. Custom LCD Video Mailer | videoCARD.

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The Ultimate Guide to Creating an Online Course in 2018

learnWorlds

Services & Customer Support Centers. Customer Education (Marketing & Sales). A mini-course is a bit-sized alternative to offer as a lead-capture mechanism for your business, educating your customers or presenting your skills to nurture leads into customers.

Guide 107

How to Combine Donations with Your LMS Website With Devin Walker from GiveWP

LifterLMS

Subscribe to our newsletter for updates, developments, and future episodes of LMScast. And do that through your blog, through your newsletter, through YouTube, whatever medium you want. But you can customize that per gateway and then you can also set it as a flat rate.

Creating Mastermind Retreats and Building WordPress Tools for Developers with Brad Touesnard the Founder and CEO at Delicious Brains

LifterLMS

Migrating can be a complex task with a lot of room for error, and this product helps greatly with that process. Subscribe to our newsletter for updates, developments, and future episodes of LMScast. How else do people use the product? You’re looking for what customers want.

How Course Creators Can Improve Their Affiliate Marketing Programs with Dustin Howes

LifterLMS

The industry standard is around 25%, but checking out your competitors and your profit margins for your products can provide some insights for how much in commissions you can give out and still be profitable while incentivizing affiliates to promote your products. Subscribe to our newsletter for updates, developments, and future episodes of LMScast. We have masterminds with our top level customers, and people are always asking about affiliate programs.

How Technology Partners Help Associations Comply with GDPR

WBT Systems

An EU citizen with a Gmail address who signs up for a newsletter or downloads a PDF. The people who use your LMS or subscribe to a newsletter have voluntarily entered a mutually beneficial relationship with you, that’s true, but relationships change. Members, customers, and system users are “data subjects.”. Require GDPR training for anyone who has access to member, customer, prospect, and user data. Time’s up!

22 Powerful Tools to Create and Edit your Own Instructional Videos

learnWorlds

Luckily, nowadays video production is not just a privilege of the professionals. Those clickable layers are for example video cards, article cards, gallery cards, map cards, data cards (all context cards), newsletter cards, poll cards, donation cards, product cards, patreon cards.

How to Animate Your Lesson Videos with eLearning Video Creator Kim Merritt

LifterLMS

But if you don’t have a process to show on screen or a product to display, then students won’t want to watch the video. You can subscribe to our newsletter for updates, developments, and future episodes of LMScast. Kim Merritt: How I do it, and it really does start with storyboarding, so I usually have clients that will throw a script, or a book, or a PDF at me, and just say, “Figure it out.”

How To Do Marketing Automation, CRM, and More Directly From Your WordPress Website with Groundhogg Founder Adrian Tobey

LifterLMS

Adrian started working with a marketing agency in Toronto seven years ago, and he would work with clients to design the customer journey that leads someone from an initial contact point to eventually the end result of purchasing their products or services. As a marketing manager for your business, you have to manage the relationship and integration between many tools that track and interact with customers along the buyer’s journey. We have all the custom fields.

Your LMS is either live or close to it

eLearning 24-7

Nor is the “we gave everyone a password and are making training mandatory and that will get them in there,” nor “our customers will love this easy access to their free or paid online learning courses.” I mean you could have the worse product, whatever out there, and if your teaser is done right, people will at least check it out once. A few customers is all you need. Maybe it is a newsletter. For customers, lots of hip ways to go about it.

Insights from a presentation master: Q&A with Echo Swinford

BrightCarbon

I also really like the fact that Designer is now not just working with Microsoft themes but will work with custom corporate themes. I think we are going to see more and more industries and products start building into that 3D capability in the future. People use it for newsletters because you can get a nice PDF out of it: it’s a good page layout program.

Getting the Best Out Of Your eLearning Content

Unicorn Training

There is a very good online community so answers on how to do things are very readily available and Articulate is a very well established brand so you know you are not investing in a product that is about to go bust.But.although Articulate can be great for smaller projects requiring few interventions, the limited number of templates means Articulate-created screens can get repetitive.

100+ Learning, Design & Technology Resources to Help You Get Sh*t Done

Mike Taylor

Every week I include a few design resources and useful tools in my Learning, Design, and Technology newsletter. Customize Your Noun Project Icons – With advanced editing features, you can now customize the color, size, rotation, orientation, background color and background shape. Grab this free downloadable library of 150 Custom Color schemes for Microsoft #PowerPoint, Word, and Excel. VectorMagic -Easily Convert JPG, PNG, GIF Files to PDF, SVG, EPS Vectors.

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc.

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Online Course Marketing and Sales is Not Really Rocket Science with Chris Bintliff

LifterLMS

Su bscribe to our newsletter for updates, developments, and future episodes of LMScast. ” My ideal customer or client is somebody who doesn’t understand digital marketing, has struggled with it or is getting poor results. ” That’s where that creative energy and that strategic energy meet, and that’s when it gets really exciting for my customers and for my clients. I would say sales are experts in the product. They are customer.

Create More Income, Impact, and Influence for Your Online Courses and Personal Brand with Professional Self-Made YouTuber Sean Cannell

LifterLMS

There is a process of commitment, and a customer journey you’ll need to take your customers on. Subscribe to our newsletter for updates, developments, and future episodes of LMScast. How can a course creator leverage YouTube to attract people and ultimately some of them become customers. There’s this whole connection of other companies and other products. I no longer do client work, I have just product.

The ULTIMATE Guide to PowerPoint Alternatives

BrightCarbon

Custom Show. Enterprise (~$30 per team member per month or custom): All previous and storage, multiple brand kits, single sign-on, team folders, comments, templates, account manager. Custom Show. What is Custom Show? Custom. Special: Custom needs, custom price.

How to Use a WordPress LMS, Create Positive Impact, and Do Human Centered Design as a Digital Agency Serving Nonprofits with CauseLabs CEO Sheryle Gillihan

LifterLMS

Subscribe to our newsletter for updates, developments, and future episodes of LMScast. But they do have sort of an education branch that we’ve worked with on strategy and products. So they’ve been putting up PDF content, text content, they have some video.