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How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Product Review: Litmos LMS

eLearning 24-7

Can create custom themes within the system, all the way down to the color of the mouse click “hover&#. The problem though is that the logic for the boxes is backwards. Lots of options, because reference materials, no longer have to be PDF, word docs or excel files.

Product Review: Cornerstone OnDemand

eLearning 24-7

The hype on the product was huge, after all, the company’s revenue has increased significantly over the past two years. Search Connect – their search capability within the product. Product in general. You can customize it with your own look and feel.

How to Make Product Knowledge Training Fun

Lemonade

The problem is we use this technique to teach product knowledge to employees. True product knowledge isn't being able to recite a product sheet from memory. It's understanding products well enough to confidently talk about them with customers.

One Simple Trick for Troubleshooting Technical Problems with E-Learning Courses

E-learning Uncovered

It’s bound to happen sooner or later: you get “that” call from a customer. There’s a technical problem with the course, and they need you to solve it. You need to gather some information about the customer’s computer before you can start troubleshooting.

How to Make Product Knowledge Training Fun

Lemonade

The problem is we use this technique to teach product knowledge to employees. True product knowledge isn't being able to recite a product sheet from memory. It's understanding products well enough to confidently talk about them with customers.

Tips & tricks for self publishers – Part 3

E-Learning Provocateur

And so are many of your potential customers! I had problems with PNG files (they outputted fuzzy) so you might consider TIF or JPG instead. When converting to PDF – which CreateSpace requires – check the page size again in the printer settings. I used BullZip’s free PDF Printer ; if you do too, I recommend picking “Flate” for your image compression and “Prepress” for the output quality.

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Streamlining Your E-Learning Production Process for Efficiency—Q&A

E-learning Uncovered

Diane and I had the pleasure of sharing some ways we have streamlined our production process in last week’s “Best of DevLearn” Webinar presented by The eLearning Guild, which you can view here. How to map out your production process at both a macro and micro level.

User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success. Blog Customer Training

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LEARNNOVATORS PRESENTS SUCCESS STORY AT FOCUSON LEARNING 2016

Learnnovators

The session started off by defining the problem statement, going on to describe the thinking and the design process that led to the forming of the solution. – A 56% improvement in productivity of the MTAB Service Center. Chennai (India).

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3. Voluntary Product Accessibility Template.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3. Voluntary Product Accessibility Template.

LMS Review: Litmos

Talented Learning

Learners should have no problem using this LMS. An advanced Training Ops product for organizations that run training as a business. Productized integrations, with about 20 third-party applications, including Webex, GotoWebinar, Salesforce, Shopify, Dropbox, ADP and MailChimp.

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How can I start my own e-learning business?

Pinlearn

Perhaps, you might have already uploaded some videos on YouTube solving a Math problem. Research your customer’s need and business requirements: You need to evaluate and validate the competition in the market according to your customer’s need. Research the customer’s need, comprehend their pain points and compare the solutions given by your competitors. You need to emphasize on the following tips before starting an online tutoring business: Product sustainability.

4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Have you ever considered educating your potential customers about your IT software in a virtual lab environment ? LET CUSTOMERS TRY BEFORE THEY BUY. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. In today’s age of advanced technology, businesses will rarely buy a product they have no knowledge about. The customer is not able to interact with the product.

How to Deliver on the Promise of BYOD (Bring Your Own Device)

Inkling

Between the flexibility to work anytime and anywhere, to cloud innovations enabling increased efficiencies and productivity, the benefits of mobile in the workplace are undeniable and often substantial. Did you miss our recent webinar, Delivering on the Promise of BYOD , hosted by Ahmed Datoo?

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Human-Centered Training: One L&D Trend to Rule Them All?

Bottom-Line Performance

She has packed her schedule with customer visits. Kate is expected to not just know about a wide range of products and competitors, but be able to articulate it in a meaningful way to her highly educated customers.

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How to Build the Best User Documentation

TechSmith Camtasia

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A great user manual or guide can mean the difference between a fantastic customer experience and a terrible one. Know your product.

How ePUB Solutions Can Streamline Large Scale Digital Publishing Projects

Hurix Digital

However, with a team spread across the globe, and not confined to a premise, managing the varied work done by them is now a problem that needs solving. Customized content for different platforms – Each and every internet platform needs a different treatment.

Everything You Need to Make a Successful User Manual

TechSmith Camtasia

If you’ve reached this point, we can only assume that you’ve got a great product to showcase! All great products come with a great user manual to help customers find their way around. You have to think to yourself: What problems do they want to solve? What is your product?

Top 6 Corporate Learning Management Systems!

Your Training Edge

There are many such systems that are cloud-based, resulting in less storage and inventory problems. The ability to train customers in using your software or product itself, or to train franchise employees, is extremely valuable in this day and age.

The 6 critical soft skills your sales team can learn online

TalentLMS

Technology has put product and service information at consumers’ fingertips. They’re able to Google the lowest price of a service, or the ingredients of a product, watch YouTube videos to learn how to use features, and scan Facebook for reviews from past customers.

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New in Engine: Video support, third-party content integrations, and reporting

Rustici Software

We’re excited about this release, not only because Engine is getting new features and functionality, but because it broadens the focus of our flagship product from being the best implementation of eLearning standards to being the best way to deliver eLearning content to your learners. .

Things You Must Consider Before Selecting an eLearning Company

Hurix Digital

Your needs analysis should help you address the following questions: What problems, challenges or skill/knowledge gaps does your eLearning seek to overcome?

An LMS for manufacturing will bring power to your workforce

Paradiso

From the implementation for onboarding of new company members, training to update their employees in innovative work methods or compliance training , to increases in productivity and training budget savings. Improvement in Productivity.

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Adaptive eLearning in Corporate Space – Opportunities and Challenges

G-Cube

With all the data that gets collated on the learning platform, it becomes difficult for any institute to move to a new platform – so there is a strong tie-in once the customer is in. Now, eLearning completion rate is The Biggest problem in corporate space as well.

Start an Online Academy – A Step-by-Step Guide

learnWorlds

Website & Branding Customization. As a LearnWorlds instructor, we wish to make it easier for you to build and customize your online school. Website & Branding Customization. Being able to include your brand colours, logos, customize landing pages and more.

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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” Some examples of learning objects include Microsoft® Word or PowerPoint files, PDF files, video, and audio.

5 Signs that Your Learning Management System Badly Needs an Upgrade

ProProfs

They say modern problems need modern solutions. Higher Employee Productivity. Generating reports in PDF & Excel formats. It Does Not Allow Customized Learning. That’s precisely why business owners are increasingly adopting the Learning Management System (LMS).

The Ultimate Guide to Creating an Online Course in 2018

learnWorlds

A successful course always: – Solves problems for others. Services & Customer Support Centers. Customer Education (Marketing & Sales). – Have you solved a problem that you think others are struggling for? Reading worked-out example problems.

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Learning Should Include all Stakeholders

Adobe Captivate

The Big Problem: The main problem in the company was that the executive management team decided what training would be given and also what external training would be provided. However, that lead to a quick fifteen-minute update of the new products and little else.

2016 eLearning Hype Curve Predictions

Web Courseworks

We think this one has a relatively clear path to the Plateau of Productivity. Defense Department is supporting it, so xAPI will probably eventually make it through the swiftly approaching Trough of Disillusionment and make it to the Plateau of Productivity….eventually.

Micro-learning Tutorial: how to create micro-learning in under 1 hour

eLearningArt

It’s more about going out into the workforce and solving real problems. Sales or product: (New product release/update). What’s the #1 problem you’re running into with selling the [PRODUCT]? What’s your best tip for addressing that with customers?

Stop Planning, Start Doing

LearnDash

The biggest problem I see with aspiring entrepreneurs is that they get stuck in perpetual planning mode. Well, the ultimate goal is to get customers to take your course. If that sounds like too much work upfront then instead take the time to create a 5-page PDF report that gives some really actionable tips. Again, don’t obsess on the “what” Figure out what it is and then put time into building it, and make it a really quality product.

What Is a Learning Management System? Four Basic LMS Functions You Need to Know.

PlatCore

This can create a whole host of problems and risk. A majority of LMS products are stand-alone systems. or 2004 or support other content types such as PDF or videos. There are 5 Reasons this is changing the game for our customers, click here to learn more. .

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