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Maximizing employee performance in telecommunications

Learning Pool

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

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A new framework for supporting learning and performance in the social workplace

Jane Hart

In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. 2 – Performance Support Services. SERVICES & ACTIVITIES.

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Hard Skills vs. Soft Skills: Understanding the Difference and Importance

Dynamic Pixel

In today’s competitive job market, the battle between hard skills and soft skills has never been more intense. While hard skills showcase your ability to perform specific tasks, soft skills training online amplify your potential for success by enhancing communication, collaboration, and adaptability.

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Training Delivery Methods: Weighing the Pros and Cons

Infopro Learning

Challenges will continue if the fundamental issue is not tackled head-on by establishing precise performance goals and encouraging managers to support desired actions. Global Reach: eLearning content is accessible to anyone with an internet connection, breaking down geographical limitations.

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What is a Content Authoring Tool and How to Choose the Best One?

Paradiso

With the rise of the internet and social media, businesses, organizations, and individuals increasingly rely on digital Content to reach their target audience and convey their messages. They require an internet connection and are typically offered as a software-as-a-service (SaaS) model.

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4 Types of Customer Service Training Methods

Infopro Learning

It gives your employees the opportunity to better understand the role they play in the company as well as improve their skills and learn new ones. This method is not recommended for highly technical training or for small groups of people with varying skill levels. Training can take place anywhere with an internet connection.

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Internet Time Alliance Predictions for 2013

Jane Hart

The Principals of the Internet Time Alliance decided to take a collective look ahead to the new year, and share our predictions. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt. We will move a step or two closer to real-time performance support at the point of need.