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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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5 Key Digital Learning Strategies That Revolutionized Social Learning

Swift eLearning Services

With the growing necessity of corporate learning solutions and the demand for soft skills, the L&D professionals are looking for precise approaches to improve corporate L&D training strategy. One such intriguing solution is Social Learning.

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Can Games Transform the World? | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Can Games Transform the World? According to Koreen, In his writings on Play Theory, Lloyd Rieber presents compelling evidence of the validity of games as a learning strategy. Rieber and Play Theory.

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5 social learning tips to enhance your blended learning strategy

Wizcabin

Blended learning is a strategy that has been in existence for some time. Today, with constant digital transformation, this learning strategy is becoming a trend. Even though some companies haven’t dumped the traditional modes to favour eLearning, blended learning is turning to be the sure route.

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Boosting Operational Efficiency with Learning Administration

Infopro Learning

It has increased in popularity because of its ability to engage learners and allow social learning to occur in a virtual environment. They can also assist the instructor by facilitating the course’s social aspects by sharing participants’ questions and activities such as monitoring poles. LMS Administration.

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5 Ways to Integrate Social Learning Strategies Into Digital Learning

Leo Learning

Advances in learning technologies have created a natural way to integrate social learning strategies into digital learning programs. We’ve known for a long time the theories of how we inherently learn socially. 5 Opportunities to Integrate Social Learning Strategies Into Digital Learning.

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Training Strategies for the Insurance Workforce: Unlocking Success through Practical Approaches

Infopro Learning

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. A better strategy is to take a holistic approach and provide learners with a learning path that allows them to create their own journey.