The Difference Between Empathy and Sympathy (And when to use each one)
Association eLearning
MAY 14, 2015
It’s an often repeated tenet of instructional design and it sounds great in theory. Sympathy and empathy are both powerful versions of the same emotion. Incorrectly using empathy over sympathy, or vice-versa, can limit the efficacy of your eLearning program. “Make your audience care.” So how does knowing this help you?
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