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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment.

Adoption 170
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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

The rate of digital transformation accelerated. The business’s adopted new digital practices to adapt to the changes brought on by the pandemic. Digital fluency, security, and soft skills are high in demand. Developing New eLearning Strategies for Business Resilience. Mobile learning.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. Wond Zeal’s Digital Adoption Platform serves up content at the exact moment your sales team needs it; learn how. . A DAP supports sales enablement in several ways. Improve productivity.

Adoption 197
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5 Ways to Measure ROI When Using a Digital Adoption Platform

Ontuitive

5 Ways to Measure ROI When Using a Digital Adoption Platform. This blog is part two of a two-part series that discusses the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Recapping User Adoption.

ROI 185
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How Does a Digital Adoption Platform Work?

Ontuitive

For example, a financial services firm we work with uses a sophisticated business intelligence platform for their sales people. They spend hours training each person on how to use the software, because it is so powerful and can help sales people perform better at their jobs. Enter the Digital Adoption Platform.

Adoption 204
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10 Questions to Ask When Choosing a Digital Adoption Platform

Ontuitive

Digital transformation is booming and its benefits are being felt across many industries. In fact, companies with digital-first strategies are 64% more likely to achieve their business goals than their competitors. While this is an exciting statistic, it doesn’t mean digital transformation is easily achieved.

Adoption 185
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How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. Successful integration of modern digital tools with legacy systems. Improved business performance and responsiveness. Common Benefits: Better data security.