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How to Create a Successful Customer Service Training Program

Infopro Learning

Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. However, there is hardly any ‘one-size-fits-all’ solution when it comes to customer service training programs. Understand Your Customers.

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How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

Benefits of HR eLearning Programs From onboarding to continuous development, employees who undergo training are more valuable to the company. Here are some of the benefits of eLearning Programs for businesses: Increased productivity. The problem will lead to a goal for the training program. Better communication & teamwork.

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You’ve Created a Great Learning Program! But Who Cares?

Allen Interactions

We can meet the multifaceted task of designing, creating, and launching great learning programs by applying everything we’ve learned about how humans learn and how to facilitate that process. Not easily and not without great effort and dedication. But we can do it.

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The Best 10+1 Content Development Companies To Help You Create Your Virtual Training Programs

eLearning Industry

If your company is ready to adapt to this new reality, you'll appreciate our selection of the best content development companies to help you create a successful virtual training program. This post was first published on eLearning Industry.

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Customer Education Maturity Model: How Customer Learning Programs Create Value

It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow. The common stages – and barriers – of program development. A strong customer learning program can drive signfigicant performance gains for your business.

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Tips And Strategies To Create A Roadmap To Transform Your eLearning Programs

eLearning Industry

Whether you are a novice L&D professional creating your first eLearning program or a seasoned professional refreshing an existing one, read on! In this article, I share tips and strategies for creating a roadmap to transform your eLearning programs. This post was first published on eLearning Industry.

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Streamline Training Programs with Managed Learning Services

Infopro Learning

Employee training programs may start off well with dedication and focus, but over time, their effectiveness can decline due to a decrease in expertise and a shift in business priorities towards new projects, causing them to falter. MLS providers ensure that the training programs comply with regulatory requirements.

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11 Tips to Drive Learning Content Consumption

What are some proven tactics to create quality learner content and raise your content consumption rates? You’ll discover why measuring content consumption is pivotal for program success and explore effective tactics to boost overall engagement. Download now to empower your team with actionable insights and drive tangible results.

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A Holistic Approach to Upskilling Employees

Why Upskilling Is On Everyone’s Mind When creating a learning strategy, its easy to get bogged down in the details and not see the whole picture Individual components like onboarding, compliance training, leadership development, and skills development programs can be complex ordeals.

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How to Select the Right Training Software for Your Company

Creating a training program for your organization can be a daunting task. Luckily, there are many platforms that offer lots of solutions. How do you decide which one is right for you? Learn about the features to look for and questions to ask before making an important investment in your company’s future.

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How to Select the Right Training Software for Your Company

Creating a training program for your team or organization can seem like a daunting task. Luckily there are numerous third-party platforms that offer plenty of solutions. But how do you decide which one is right for you?

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Choosing the Right Technology for External Training

But of course, not all platforms are created equal. In this eBook, the experts at Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program.

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4 Data-Driven Steps To Drive Successful B2B Demand Generation

Without quality data, it’s nearly impossible to identify and segment your target audience and create messaging that speaks to their values and interests. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line—in four data-driven steps: Nail down your ideal customer profile (ICP).

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What We Learned From Our Own Data-Driven ABM Strategy

talking points, we thought it would be more helpful to examine an ABM program that ZoomInfo executed. ZoomInfo has created the following eBook to help other B2B organizations gain insights on how to launch their own data-driven ABM strategy. Instead of wading through a series of vague “how-to kick-start your ABM strategy!”

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How to Get the Most Out of Your First Year Using an LMS

Whether that means solving problems, creating efficiencies, better management, (or all of the above), it’s an exciting and hopeful process. This eBook examines what that first year with a learning management system often looks like and ways to measure the success of learning programs right away.