Fly Plugins

APRIL 22, 2024

Fumbling around with WordPress can be daunting in the beginning, however, these WordPress training resources can greatly lessen the learning curve for new users of the world’s most popular content management system. I can remember it like it was yesterday.

Resources 174

Resources Beginner Blended Learning Site 174

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

eLearning 24-7

JANUARY 25, 2024

”  What about a nurse? If you provide customer training, those folks in Training typically get laid off, too. They, your boss says, are committed to providing learning and training to their employees. They tell you they want online learning (or imply they want some form of online training, because it is needed). They

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

Ed App

JANUARY 12, 2023

It doesn’t take an expert to see the importance of investing in training and elearning courses for your customer service representatives. With a team who knows how to handle different customer behaviors and deliver a great service experience, you’ll get to keep a steady stream of new customers and secure long-term business success.

Customer Service 40

Customer Service Services Custom Course 40

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

Paradiso Solutions

SEPTEMBER 8, 2023

Learning Management Systems (LMS) power educational platforms to deliver these courses effectively. Custom LMS build companies can guide you in this venture. In this blog, we’ll explain what custom LMS is, why businesses should make one, its costs, advantages and essential features.

LMS 52

LMS Cost Diversity Training Custom 52

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

Customer Service 70

Customer Service Services Custom Guide 70

Rustici Software

JANUARY 23, 2024

We recently chatted with long-standing customer LOMA about how they’re utilizing Content Controller. LOMA is one of the largest associations supporting the financial services industry. Using the power of Content Controller , the program provides new learning opportunities to their members. For some it will.

Custom 52

Custom Content Help Association LMS 52

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

KnowledgeAnywhere

JULY 1, 2021

There are many vendors in the Learning Management Systems industry - in fact, there’s such a plethora that it can be difficult to select the right LMS provider for your organization. That’s why we’ve decided to join Craig Weiss’ Customer Excellence Pledge. Maintain high ethical standards in sales, service, and business.

Knowledge 97

Knowledge Custom vendor Examples 97

Academy of Mine

NOVEMBER 25, 2020

Why You Ought To Lean On eLearning for Your Customer Service Training Obviously having a top-tier customer experience team should be high on the list of any business hoping to thrive in the coming year, but why make eLearning a part of that equation? Investing early in a high-quality LMS saves you money in the long run.

Customer Service 40

Customer Service Services Blended Learning Custom 40

Paradiso

OCTOBER 11, 2023

In today’s world, many companies opt for online training, and that’s where Restaurant LMS (Learning Management Systems) play a role. Restaurant Learning Management System is specialized software designed to train restaurant staff, from cashiers to chefs. But what are they exactly?

Association Learning Management System 91

Association Learning Management System LMS Association LMS Compliance Training 91

Docebo

SEPTEMBER 16, 2020

You may not realize it, but your learning management system’s (LMS) onboarding program is pivotal for building trust and establishing a strong report with new employees. Onboarding software is pivotal in the e-learning industry because it’s the first step new hires take after getting their foot in the door.

LMS 246

LMS Organization Case Study Learning Management System 246

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer. You can do that by using native WooCommerce extention or getting a custom plugin developed with the help of WooExperts.

Custom 90

Custom Guide Authoring Tools Site 90

Paradiso

NOVEMBER 17, 2023

Imagine a world where learning and development seamlessly intertwine with innovation, where knowledge isn’t just power but a driving force. Welcome to the realm of Learning Management Systems (LMS) in the insurance sector, where the traditional meets the transformative, and the mundane transforms into a playground of possibilities.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Play.ht

APRIL 15, 2024

Have you ever called a customer service number and been greeted by a voice that seemed almost human, yet you knew it was a machine? This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. That’s conversational AI IVR at work.

Conversation 40

Conversation Customer Service Voice Text-to-Speech 40

Learning Pool

NOVEMBER 28, 2022

Learning Pool, the international leader in learning technologies, has been chosen as a ‘Best Learning Management System’ by eLearning Industry for 2023. . Learning Pool’s Learning Management System is one of the market’s most feature-rich LMS. Customer Experience.

LMS 92

LMS Learning Management System Blended Learning Diversity Training 92

Aptara

MAY 6, 2022

Many corporate executives now are focusing on reducing Learning & Development (L&D) operations and improving operational efficiency. Everything has transformed, including how they manage customer connections and safety regulations, as well as how their employees work. Scheduling.

Outsource 52

Outsource Services Benefits LMS 52

LifterLMS

AUGUST 13, 2022

They have a powerful tool to help you manage, backup, update and secure your sites in record time on your schedule. It’s great for agency owners or anybody managing multiple sites. Today we have Victor Drover from Watchful in this episode of LMScast with our host Chris Badgett. It saves his clients uncountable hours.

Services 82

Services Scanning Authoring Tools Providers 82

BigTinCan

AUGUST 3, 2021

Many companies have learning or training requirements that simply don’t work with an off-the-shelf LMS. Managers don’t know if employees are taking the training or not. Leadership can’t see which types of lessons are most effective, so they can’t figure out how to improve learning outcomes.

Association Learning Management System 105

Association Learning Management System LMS Compliance Training Association LMS 105

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. It prepares staff, especially those interacting directly with customers, to excel in their roles.

Case Study 91

Case Study LMS Customer Service Training 91

Learning Pool

SEPTEMBER 14, 2020

It’s continued to evolve as technology, digitization and SaaS (Sales as a Service) have been developed over the years. But what are the real advantages of having a cloud-based service? Here are some of the challenges: Managing call demand effectively. Having flexible channels for customer communication.

Services 75

Services Benefits Metrics Agile 75

Paradiso Solutions

DECEMBER 21, 2023

It’s more than just having a stellar product or ample funds—it’s about effective franchise training. Franchise training isn’t merely about teaching; it’s about instilling the core values, practices, and ethos that make a franchise stand out. What is Franchise Training?

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

Hurix Digital

APRIL 21, 2024

It is crucial to ensure that technology goods and services are accessible to everyone in the modern digital era, including those with disabilities. The process of ensuring that technological products or services are accessible to all users, including those with impairments, is referred to as Section 508 compliance.

Compliance Training 59

Compliance Training Compliance Cognitive Text-to-Speech 59

Academy of Mine

DECEMBER 28, 2020

Should you invest the time and money into building your own Learning Management System (LMS) or should you buy into an existing ecosystem? There are three main paths you can take when you’re looking to develop an eLearning platform for your content: aggregator sites, semi-custom websites , and totally custom builds.

Custom eLearning Development 105

Custom eLearning Development eLearning Developer Cost LMS 105

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. You will lag behind other companies if you don’t care about the success of your clients. To help you learn everything there is to know about SaaS customer success, we have put together this reference.

Custom 52

Custom Metrics Adoption Adopt 52

Play.ht

APRIL 15, 2024

As someone who’s witnessed this transformation firsthand, I can share insights into how these conversational AI for insurance technologies are making insurance services more responsive and user-friendly. It’s amazing how these systems can not only give you what you need but also predict what you might ask next.

Conversation 40

Conversation Benefits Customer Service Virtual World 40

IT Training Department Blog

JANUARY 23, 2024

That’s why it’s essential to have a comprehensive solution that spans both off-the-shelf and custom solutions. Off-the-Shelf Learning : These relatively generic learning solutions aren’t specific to your organization. Any type of training used for more than your company is off-the-shelf learning.

Diversity Training 67

Diversity Training Compliance Training Solution Corporate eLearning 67

Appsembler

JANUARY 7, 2024

Choosing the right Learning Management System (LMS) is a significant decision for any organization, especially since 67% of companies expect to increase their learning and development (L&D) budgets this year. This guide emphasizes key features that significantly enhance the learning experience.

LMS 104

LMS Free Diversity Training Metrics 104

LifterLMS

APRIL 30, 2023

He also talks about the hosting issues he faced with major hosting providers and the high costs involved in upgrading plans during traffic spikes. Eric Gracieta is owner of WP Unchained , a managed WordPress hosting service. I’m the co-founder of lifter l m s, the most powerful learning management system for WordPress.

Hosting 68

Hosting LMS Services Companies 68

Play.ht

APRIL 15, 2024

From Siri helping us find the nearest coffee shop to advanced bots managing complex supply chains, AI agents are becoming an integral part of our daily lives and the backbone of many industries. This improvement comes from using AI models that learn and adjust over time, much like learning from experience in the real world.

Predictions 40

Predictions Customer Service Voice Services 40

Training Orchestra

DECEMBER 29, 2021

Virtually every organization in the world has a training program in place to manage the development of its own employees. However, if all of your attention is focused inside your organization, you are almost certainly missing a trick – and that “trick” is customer training. What is customer training? Product updates.

Custom 52

Custom Management Metrics LMS 52

Wahoo Learning

JULY 6, 2022

Let’s face it – the path to designing a successful customer training programme comes with hurdles. More and more organisations are identifying the need to deliver value at every stage of the customer lifecycle and recognising the importance of implementing formal customer training programmes. Collating Content.

Problem 52

Problem Custom Design Training 52

Learning Pool

MARCH 22, 2022

With one of the most feature-rich Learning Management Systems on the market, Learning Pool is thrilled to be recognized with a Top Gamification LMS for the second year running by eLearning Industry. “ Learning Pool’s Head of Learning Experience, Jack Quantrill. Customer support.

LMS 91

LMS Learning Management System Gamification System 91

TechSmith Camtasia

MARCH 31, 2021

What’s the secret to creating great customer education content, fast? But when it comes to customer education content, this should be one of the last things on your mind. He shares a faster way to create fun and relatable customer education content and explains why you should leave the idea of perfection behind.

Education 98

Education Custom Content Create 98