Remove Customer Service Remove LinkedIn Remove Productivity Remove Services
article thumbnail

How to Develop Product Training for Remote Learners

Infopro Learning

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.

article thumbnail

The complete guide to effective customer service training

TalentLMS

The tricky part is that making customers happy isn’t as easy as it used to be. Today, people have access to customized products and services from around the world, and in mass. So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Power of Your Network | Social Learning Blog

Dashe & Thomson

Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Outside of work I enjoy several hobbies including camping, travel and photography. Properly d.

article thumbnail

How to Create a LinkedIn Quiz

ProProfs

LinkedIn quizzes have created a new wave in the era of social networking. That’s because LinkedIn is the go-to place if you’re looking to hire employees, expand your network, or use it as a marketing tool. Over the years, companies have effectively used LinkedIn for hiring professionals , marketing , and lead generation.

article thumbnail

Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. Therefore, the employees’ ability to deliver outstanding customer experience is vital. The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues.

Metrics 170
article thumbnail

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. Among industries, a greater number of technology companies and business services/consulting firms spent money on these tools. In dollar figures, spending is minimal.

article thumbnail

How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

The power of tools like Facebook, LinkedIn, and Yammer, are pretty astounding. After reading this, I started thinking about this new LinkedIn utility I recently installed. These tools give us a way to connect with people faster and more easily than ever before. less big companies, for more than 20 years. Properly d.