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EcoVadis Academy: accessible, impactful sustainability education

Docebo

“Data from the Improvement areas that are identified on our clients’ scorecards has increased rapidly with our network growth, and, along with feedback from customers, has given us a clear picture of the most important education and guidance needed to help companies improve,” Emily Rakowski, CMO of EcoVadis. “We

Education 240
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How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

The end result will most likely be a PDF, educational video, or a SCORM file. Educational Videos Videos are how most of us consume content right now. These are educational tools to help learners retain knowledge. Others use a pass/fail tag or scoring in their systems.

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Customer Effort Score: A Key to Enhanced Customer Satisfaction

Thinkific

Step into the narrative of your customers’ experiences as we explore the Customer Effort Score (CES). This metric goes beyond traditional… The post Customer Effort Score: A Key to Enhanced Customer Satisfaction appeared first on Thinkific.

Score 52
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How to Use Conditional Feedback in Twine Scenarios

Experiencing eLearning

I do this by scoring the decisions and adding to a total score each time. At the end, I check the score and show a feedback message based on the range. In this post, I’ll explain step by step how I used scoring and feedback in Twine. Set score variable default. In the first passage, I set the score to 0.

Score 500
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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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Understanding CSAT: The Complete Guide to Customer Satisfaction Score

Thinkific

They’ll instead churn or worse, stop people in their… The post Understanding CSAT: The Complete Guide to Customer Satisfaction Score appeared first on Thinkific. Customers hardly let you know that they had a bad experience.

Score 52
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Net Promoter Score (NPS): Ultimate Guide + Free Email Templates

Thinkific

If you’re an avid user of software products, chances are you’ve gotten an email asking you how likely you are… The post Net Promoter Score (NPS): Ultimate Guide + Free Email Templates appeared first on Thinkific.

Score 52