CLO Magazine

APRIL 14, 2024

At the time, most companies had extensive onboarding training for new sales representatives that included basic sales skills and product knowledge. We also learned product knowledge. I’ve implemented their software in my past two organizations, due to their functionality but also their collaboration and excellent customer service.

Sales 79

Sales Coaching Case Study Portal 79

Adobe Captivate

DECEMBER 11, 2017

magazine, the Best of Elearning! How does Adobe consistently anticipate learning requirements, provide futuristic solutions, and exceed customer expectations? Shrivastava gives credit to the “ culture of innovation and customer centricity.” Drumroll, please! Adobe has been inducted to the 2017 Best of Elearning!

Adobe 96

Adobe Adobe Captivate Captivate eLearning 96

eLearningMind

NOVEMBER 27, 2023

It’s especially slippery because it doesn’t always deal with numbers but with humans and their behavior. tells Workforce Magazine , “To prove the full ROI of eLearning, you need to measure its value.” Production costs It all boils down to the bottom line. Tom Kelly, VP of Internet Learning Solutions Group at Cisco Systems, Inc.,

Case Study 52

Case Study ROI eLearning Strategy eLearning Tools 52

Docebo

NOVEMBER 24, 2022

But when it’s time to deliver learning or training programs to non-employee audiences (like partners and customers), an HRIS can fall flat. It’s easy to see why: Customer and partner training is incredibly powerful. When you meet your customers’ training needs, they stay longer and spend more. 53% improved product awareness.

Integrate 130

Integrate LMS Brandon Hall Docebo 130

Docebo

JULY 22, 2021

In fact, one of Docebo’s customers, a major telecommunications company , used this method to increase learner satisfaction because learners found the content to be more relevant, authentic, and applicable to their jobs. Otherwise, you may have to dig into your profit margin to deliver a final product that lives up to expectations.

Authoring Tools 246

Authoring Tools Case Study Corporate eLearning Cognitive 246

CLO Magazine

DECEMBER 5, 2022

It’s about behavior change, and that’s the tough part — the thing that keeps business leaders awake at night. Behaviors that lead to a growth mindset, where there is an openness to new ideas and an ability to collaborate with colleagues with diverse minds and backgrounds so the best ideas and solutions to problems can be uncovered.

Skills 95

Skills Diversity Training SAP Behavior 95

eLearningMind

JANUARY 8, 2022

It’s especially slippery because it doesn’t always deal with numbers, but with humans and their behavior. . tells Workforce Magazine , “To prove the full ROI of eLearning you need to measure its value.” Production Costs. On the other hand, other things aren’t as easy to quantify, such as eLearning ROI. How is ROI Calculated?

ROI 72

ROI Compliance Training eLearning Strategy eLearning 72

STRIVR

APRIL 17, 2019

With Strivr’s Immersive Learning platform, training curriculum in VR can be tailored specifically for real-world scenarios, resulting in engaging experiences that drive behavioral change and performance improvements in a safe environment. 1 Training Industry Report 2017, Training Magazine. PT / 12 p.m.

Performance Support 75

Performance Support Expertise Virtual World Behavior 75

CLO Magazine

SEPTEMBER 27, 2023

Empathic leadership improves organizational culture While leadership focuses on the behaviors required to guide others, empathy is the ability to understand others in a way that guides your leadership behavior. The long-term consequences include poor production/service, continued employee turnover and fiscal waste.

Coaching 101

Coaching Leadership Guidelines Culture 101

CLO Magazine

FEBRUARY 13, 2017

The platform also includes customized curated channels that can be adapted to learner’s specific needs based upon a self-assessment. Percipio allows learners to track their goals, engage with recommended and popular content and follow designated learning paths, among other features.

SkillSoft 56

SkillSoft Productivity Product Association LMS 56

Knowledge Guru

SEPTEMBER 14, 2017

Rather than teach people how to superficially slap some game elements onto some boring activities, author Yu-Kai Chou takes the reader on a journey that teaches us to uncover why people have different motivations for different behaviors. ” — Noah Falstein, Gamasutra.com from Game Developer Magazine. You can order a copy here.

Games 196

Games Design Gamification Exercise 196

Kitaboo

JANUARY 30, 2024

How to Choose the Right Platform for Your Needs Step 1 – Understand your Goals and Determine the Type of Content you Want Step 2 – Assess the level of customization the platform offers Step 3 – Check for Monetization Features Step 4 – Cost and Pricing Structure Step 5 – Make a Decision III.

Digital 52

Digital Authoring Tools Platform eBook 52

eLearning Brothers

NOVEMBER 3, 2017

Frank Farrall, lead partner of Deloitte Digital in Australia, told Chief Learning Officer magazine that gamifying the Deloitte Leadership Academy resulted in increased engagement due to people’s desire to compete with one another and also their desire to try and compete against their own achievements. It’s kind of a big deal.

Gamification 120

Gamification Games Simulations eLearning Consultant 120

Knowledge Guru

FEBRUARY 19, 2014

Learning Solutions Magazine: Case study, The Gamification of Sales Force Training ( link ). And while topics complex soft skills training and leadership might call for an immersive serious game, content areas such as foundational knowledge, compliance, product knowledge, etc can also benefit from a game-based solution.

Enterprise 256

Enterprise Cognitive Games Case Study 256

eLearningMind

APRIL 8, 2021

tells Workforce Magazine , “To prove the full ROI of eLearning you need to measure its value.” Whether you’re aiming for better customer satisfaction, faster training, or better information retention, you’ll need to create your eLearning curriculum with that vision in mind. Production Costs. It all boils down to the bottom line.

ROI 52

ROI Compliance Training eLearning Strategy Social Networks 52

CLO Magazine

SEPTEMBER 6, 2023

For instance, during a meeting, if someone were to say something biased or make a microaggression, the team could collectively agree to use phrases like “purple flag,” “time out” or “learning moment” to call out such behavior. This creates an opportunity for the behavior to be called out in a respectful way that the whole team can learn from.

Diversity Training 84

Diversity Training Behavior Learning Discussion 84

Web Courseworks

NOVEMBER 25, 2016

Authoring systems and custom services galore. Also, this past month, Guild’s Solutions Magazine published “Could Virtual Reality-Based eLearning Transform Employee Behavior and Attitudes?” Some situations included: Customer service training. The moodle LMS tipping point. xAPI gaining more traction. Factory tours.

DevLearn 0

DevLearn xapi eLearning Guild Open Source 0

PDG

MAY 29, 2023

Look at your company’s behavior and ask: What behaviors and values do we want our company to embody? What new behaviors will we need to learn? What behaviors are we looking to eliminate? Industry research demonstrates that when employees are recognized for their efforts, this increases retention and productivity.

Culture 52

Culture Companies Metrics Behavior 52

Learnnovators

MAY 23, 2021

Before joining APPLY Synergies he was with Microsoft , where he was Director of Learning Strategy and Evangelism, a global business at Microsoft Corporation featuring innovative learning products that help individuals and organizations learn more and go further using Microsoft technologies.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

Coorpacademy

JANUARY 27, 2022

Challenges is a weekly French business magazine, covering the main economic events in France and abroad. Files, analyses of the greatest economists, strategies, practical investment and investment advice, Challenges magazine makes the economy clear and exciting! Product experts. Management. Science & Vie. Usbek & Rica.

YouTube 52

YouTube Compliance Training Authoring Tools Cognitive 52

CLO Magazine

AUGUST 28, 2023

But it’s also common to see customer service, operations, manufacturing and engineering sign up for the overall revenue goal. Customer satisfaction, employee job satisfaction, margin and product delivery schedules also make us learning professionals nervous.

Behavior 41

Behavior Player Analysis Games 41

Unboxed

JANUARY 3, 2018

Join our very own Dave Romero and Nikki Shaw for a fun, interactive webinar with Training Magazine where they’ll go more in-depth with these hot 2018 training trends. Training Magazine reports that: 86% of virtual classroom participants rated the experience as “ just as engaging ” or “ more engaging than ” traditional classroom training.

Compliance Training 63

Compliance Training Trends Virtual Classroom Flash 63

CLO Magazine

JANUARY 27, 2023

As well as pioneering new experiences for their customers, the luxury brand is also using a trailblazing approach to nurturing leaders through science-based learning and development. Our product is our lifeblood, so we have to be flexible around our show calendar.

Case Study 84

Case Study Leadership Study Coaching 84

PDG

MAY 17, 2021

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 52

Sales Teams Strategy Virtual World 52

CLO Magazine

AUGUST 5, 2021

If SprintRay did not start addressing culture now, it would only grow bad habits or behaviors that would take too long to fix. You have to focus on what matters: Make a great product; create a good workplace and environment for your team; and take care of customers.”. “You Articulate: Roll out behaviors and define boundaries.

Culture 79

Culture Companies Strategy Management 79

Kitaboo

MARCH 27, 2023

They also help target marketing efforts and expand the customer base. These could include insights on user behavior, content engagement, traffic sources, sales figures and so on. A number of platforms allow you to customize the entire appearance. They play a crucial role in transforming a business’s reputation.

FAQ 52

FAQ eBook Online Case Study 52

CLO Magazine

JUNE 24, 2021

We focus on formal training because it is what we are asked to provide, it’s a tangible product, and it allows for easier tracking of pre/post-event learning and skill development. It describes behaviors learners will take in the workplace, as a result of learning — actions that will positively impact a business measure.

Blended Learning 116

Blended Learning Learning Objects Forum Behavior 116

PDG

OCTOBER 6, 2022

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 40

Sales Teams Strategy Virtual World 40

Docebo

FEBRUARY 9, 2022

The relationship we have with our smartphones is rooted in the countless everyday interactions we have with our devices (how it feels in our hands, the way we can customize certain settings to our exact liking), but these interactions happen in short bursts. That’s 5 times an hour, or every 12 minutes.

Mobile Learning 217

Mobile Learning Mobile Blended Learning Offline 217

CLO Magazine

MARCH 19, 2021

Researchers and developers are continuously improving them to mimic human behaviors; they can learn, problem-solve and process language. Businesses are using AI agents to engage customers, rapidly create content, analyze transactions and detect fraud. How can AI be used in learning?

Roles 116

Roles Social Networks Diversity Training Develop 116

CLO Magazine

OCTOBER 11, 2013

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. Quinn contacted Linkage, a global leadership development firm, to help the western region’s customer-facing employees become better strategic thinkers. How did the firm turn it around? Did They Like It?

Customer Service 61

Customer Service Services Culture Custom 61

CLO Magazine

OCTOBER 10, 2018

Companies can even change their culture by influencing behavior. VR training currently fits into one of three models: skills-based, knowledge-based and behavioral. Here’s a throwback to 1966: The Beatles release “Revolver,” the Vietnam War rages on and Time magazine reports on the effects of a strange new substance called LSD.

Simulations 75

Simulations Off-shore Case Study Virtual World 75

CLO Magazine

OCTOBER 26, 2021

Human-centered leaders must recognize and create a new social contract between the employee and employer that balances the organization’s needs with the needs of its employees, customers and community. The ability to attract and retain top talent, foster productive and engaged employees and achieve sustainable and thriving businesses.

Leadership 89

Leadership Diversity Training Emergent Culture 89

CLO Magazine

MARCH 16, 2021

The missing link — Level 3: Behavior, in The Kirkpatrick Model — is where the value of training is created so the desired results are realized. Increase sales or productivity? Increase customer satisfaction? Define critical behaviors. For example, will it reduce employee turnover? Reduce waste or scrap?

Analytics 106

Analytics Kirkpatrick Training Train 106

CLO Magazine

JULY 14, 2023

Last week, he made a big mistake that couldn’t be ignored — he missed a major delivery date, which resulted in a significant financial loss for a key customer. Today, our time spent in front of screens and the ways we interact with technology significantly impact our brains, affecting our attention spans, memory and recall, and behavior.

Brain 41

Brain Pattern Coaching Instant Messaging 41

Spark Your Interest

JANUARY 1, 2024

Training Trends 2023 – #4 Outsourcing Customer Education Development Customer education faced a challenging and somewhat chaotic 2022; as predicted, the trend of outsourcing in this area grew. The Top 5 Current Trends In Training And Development #5 – Behavior Change Over Content Delivery At Spark + Co., And it was a slow burner!

Trends 147

Trends Diversity Training Compliance Training Behavior 147

KnowledgeCity

DECEMBER 29, 2021

Discuss the importance of psychological safety and set a positive example by modeling the desired behaviors. Providing guidance, positive feedback, and assistance when needed can keep projects on track and ensure the productive use of resources.]. Embrace productive conflict. Customer value. Facilitate the process.

Kaplan 52

Kaplan Guidelines Innovation Ideas 52