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Smarter ways to improve the quality of Employee-generated Learning

Challenge to Learn

As we are working closely with our customers, we gained new insights about how to manage and improve the quality of the content in a smarter way. Old school quality control. When companies start with Employee-generated Learning there is always a concern about the quality of the content. Wikipedia effect.

Quality 233
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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Surprising Benefits And Pitfalls Of Using Artificial Intelligence In Training Courses

Spark Your Interest

Wikipedia defines as Generative AI as “artificial intelligence capable of generating text, images, videos, or other data using generative models, often in response to prompts” and is the most readily applicable AI in training. Synthesia – It rapidly generates videos of professional quality.

Benefits 147
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Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. This is why it is imperative that businesses invest in quality programs.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

Blog, including “Collaborative Learning Lessons from Wikipedia (and Small Insects)” and “The $2 Whiteboard Shows Power of Peer-to-Peer Learning”, while a core curriculum of base training material is essential to spark the learning process [.] Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

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What is Radical Collaboration?

Webanywhere

This software is often of high quality and is free to use. The Wikipedia project is another example of radical collaboration. Wikipedia is a free online encyclopedia that is written and edited by volunteers from all over the world. Gather feedback from customers and employees. Facilitate brainstorming sessions.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Train Your Client On Training → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.