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Meet the CLO Advisory Board: Sydney Savion

CLO Magazine

Chief Learning Officer recently sat down for a conversation with Sydney Savion, chief learning officer at Air New Zealand. Savion began her professional career in the U.S. In 2020, she was recognized as CLO of the Year. Number one is co-ownership with the business.

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5 moves that actually increase diversity, equity and inclusion

CLO Magazine

Since the protests over the police killing of George Floyd, companies are looking for ways to combat racial bias and discrimination at work. The stats are jarring. Diversity training is often the go-to after a diversity PR disaster.


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L&D’s Diversity Dilemma

CLO Magazine

When Masie arrived, he ran into leadership coach Marshall Goldsmith, who lives just three blocks from Masie in New York — only to find out that Goldsmith was the other keynote speaker at the same event. Masie, CEO of The Masie Center, an international think tank focused on learning and workplace productivity, and a columnist for this publication, said the coincidence was funny but also sad. According to the data, 5.6 Diverse? The Big Picture.

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Psychological safety: an overlooked secret to organizational performance

CLO Magazine

Chances are you could probably answer these questions without even knowing the full definition of this concept. We have worked in both situations, and the differences in effectiveness are stark. Psychological safety is the why behind our responses to the questions, “Can I speak up?

The Changing Face of Work and Workplace Learning


I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am not doing (at least trying not to) today what I did five years back–not only in terms of professional and personal growth but with respect to the demands of the time. This brings me back to the point I started my post with.

Accountability is key to enabling diversity and inclusion in organizations

CLO Magazine

Despite increased investment in corporate diversity and inclusion initiatives in recent years, progress remains slow. While there are many factors that contribute toward this trend, several challenges stem from a lack of organizational and individual accountability to drive the change needed.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

Technology is indisputably transforming learning. The scope of learning in the organization is growing, and sometimes shrinking, as a result. There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity.

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The world has gotten complicated. Organizations are struggling to keep up with the shifts: in technology that are vastly impacting how people work, in the demography of their workforce which has become culturally diverse, multi-generational, and globally dispersed, in the nature of work that has moved from complicated to complex and emergent, and with the general fragmentation and breakdown of all aspects of the known ways of doing things.

How to Become a Digital CLO

CLO Magazine

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. It was a defining moment that changed the way companies think about how and where employees learn. Since then, online learning has gotten cheaper and easier to create and store, making it possible for learning groups to disseminate millions of pieces of content to serve every learner’s needs.

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What’s the CLO’s Role in the Gig Economy?

CLO Magazine

The rise of the contingent workforce, the ranks of which are filled with increasing numbers of men and women working for “Me Inc.,” is changing business demographics around the world. The rise of the gig economy may present new challenges for businesses and learning leaders, but it’s also creating new opportunities to capitalize on the skills and perspectives transient workers bring to each project. Employees come. They go.

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Creative ways to support managers of remote teams

CLO Magazine

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Managers are the most important people in your business. Provide training.

‘Black Mirror’ or better? The role of AI in the future of learning and development

CLO Magazine

The hit TV anthology ‘Black Mirror’ has captivated viewers with speculative tales of how emerging technologies like artificial intelligence, machine learning and intelligent automation could go horribly awry. How can AI be used in learning? What you can do to mitigate the risks.

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Learning’s Role in Innovation

CLO Magazine

The world has changed. The ability to plan, prepare and execute is no longer sufficient. Agility and the ability to adapt is imperative. Going forward, optimal execution is only the cost of entry and continual innovation will be the only sustainable differentiator. As a consequence, the amount of organizational effort is growing. The old model of innovation has been busted. The organizational focus should be on finding a balance between these two.



I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am not doing (at least trying not to) today what I did five years back–not only in terms of professional and personal growth but with respect to the demands of the time. This brings me back to the point I started my post with.

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DEI training in historic times: Lessons learned and the path ahead

CLO Magazine

2020 was a double-whammy year for diversity, equity and inclusion training: First, there was the forced shift away from in-person to digital learning methods caused by the pandemic, followed by a heated spotlight on DEI issues due to broader social awareness of current events. .

A not-so-white paper on succession

CLO Magazine

Montgomery was famous as legal counsel for Bobby Seale and the Black Panthers. Later, Jones got to do legal work for major tech firms and eventually made the jump to become CEO of tech firm Aeris. A few concepts can help learning professionals widen the path for nontraditional leaders.

Women and Diversity in the Workplace: Do Your Inclusivity Initiatives Measure Up?

CLO Magazine

“We don’t just have one identity — our identities are made up of many things, both physically and culturally, and the intersections matter.” — Elise Birkhofer, global lead for Google’s largest employee resource group. Companies across the globe are striving to increase their support of women as a group. The benefits of diversity in the workplace are clear. A “check-the-box” approach to D&I may leave important multicultural issues unaddressed.

Personalizing performance, not learning: lessons from mass customization

CLO Magazine

At a typical dairy farm, all the cows eat the same food mix and are milked at the same time, usually twice every day. It is because this is when the dairy farmer is able to get the job done — it’s a lot of labor, requiring several people.

Translating talent into opportunity

CLO Magazine

I recently attended the Annual Summit of the Women’s Business Collaborative, where I chair one of their action initiatives. The need to close the talent and opportunity gap is urgent. Their comments included: “Coach her on the need for proper boundary setting.”.

Top Chief Learning Officer Conferences of 2019


If you have recently become a Chief Learning Officer or are looking to expand your skills, attending a chief learning officer conference is a great way to master the latest industry trends. As you may know newer generations like millennials value learning higher than other company benefits. Plus, empowered employees with the necessary tools to do their jobs successfully are more willing to stay and grow with your organization than looking for a new job.

The Sherlock Holmes effect

CLO Magazine

The world is full of obvious things which nobody by any chance ever observes.” — Arthur Conan Doyle. Despite new strategies, repackaged training, fanciful phrases (e.g., You need only click on an organization’s “Who We Are” page to see the evidence. Follow the trail.

How to build inclusion into your learning strategy

CLO Magazine

Learning leaders can often make the mistake of thinking too narrowly about “inclusion.” For most CLOs and learning leaders, the word inclusion is synonymous with diversity, and diversity has become synonymous with the differences that you can see.

Re-entry in a recession

CLO Magazine

Six months into COVID-19, organizations are moving away from work-from-home concerns to focus on employee re-entry, with an eye toward talent engagement and retention — all amidst newly heightened awareness around diversity, equity and inclusion. Appropriate messaging to support inclusion.

A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. Rob Lauber never intended to be a learning leader. After graduating in 1985 from the University of Scranton in Pennsylvania with a degree in communications and marketing, he began working at Dun & Bradstreet Information Services as a business analyst. Take the hill teamwork.

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My post-pandemic learning list

CLO Magazine

Whenever things change, I want to dive in and learn new skills, perspectives, procedures or approaches to be ready. As we emerge from the work-at-home chapter of the pandemic, my learning list is filled with cool topics that I want to explore and master.

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Year In Review - 2017

The Performance Improvement Blog

As I usually do at this time of year, I’ve selected five blog posts from the past year that seem to have had the most interest from readers. With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy , I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. And managers will be at the center.

Stop talking training and start talking value

CLO Magazine

Applied in the context of learning and development, if an intervention is provided by the L&D function, involves instruction and learners, then it is “training.” This is an unfortunate truth, because to external appearances, most training does indeed look the same.

The critical first step to building strong organizational DEI

CLO Magazine

Many organizations have publicly pledged to better weave diversity, equity and inclusion initiatives and programs throughout all levels of the business in order to establish a more supportive, inclusive culture. And we realize now that this was not the right approach.

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Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. The competitive landscape is more dynamic than ever, and the defining success factors have shifted. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work.

The values-driven leader

CLO Magazine

On January, 8, 2021, Bradley Rukstales , CEO of data analytics firm Cogensia, was fired by his board of directors after participating in the mob that stormed the nation’s capital. But today, CEO behavior is being directly tied to performance and bottom-line results.

Let’s catch up on Learning Pool’s hybrid events from 2021

Learning Pool

More than 18 months ago, our day-to-day lives changed quite dramatically and for most of the world, things are only just returning to normal. We invite you to review this recap on our several months of hybrid events by reading the key points discussed below. . Women in Learning.

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Implicit bias affects us all

CLO Magazine

As a chief learning officer, you likely have experience with leadership development programs. Based on your experience, what are some of the best traits of successful leaders? The students went further to identify Heidi as someone they would not want to work with.

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

(This article was initially posted on the Hospitality eResources blog on February 7, 2017.). All industries are undergoing enormous change, mostly due to new technologies, globalization, and a very diverse workforce. For example, in the hospitality industry smartphones put scheduling and reservations at our fingertips, literally. These services are competition for established companies and are changing the industry and guest expectations.

David DeFilippo: Building a High-Performance Team

CLO Magazine

BNY Mellon’s new CLO is building a university from scratch to help the global financial services firm succeed through organic growth. He’d spent much of his life in classrooms, and as he considered a career path, he reflected on the influence educators and coaches had on his life. DeFilippo held his former role for five and a half years. “Every business had its own smallish learning and development staff and solutions. He wanted the top job.”

There and Back Again: A Journey of Learning

CLO Magazine

Roz Tsai’s fascination with learning is rooted in her history. My kids grew up in the U.S. They have access to libraries everywhere, and when I was growing up, most libraries were closed for examinations and censorship,” she said, recalling the distance she had to walk to reach a neighborhood bookstore, only to find empty shelves. Life has shown her that learning should not be taken for granted. Leadership at the $13.5 A few key learnings emerged.

Career progression knocked off course for high-potential women

CLO Magazine

There has been significant media attention this year on professional women effectively balancing the demands on their time, particularly the trend of working moms exiting the workplace. We heard a real sense of loss about the absence of casual interaction with leaders.

A look at skills assessments, bias and stereotypes

CLO Magazine

In 2008, Sarah Blithe, the article’s author, was working at a consulting firm where she delivered strength-based training sessions to the firm’s clients. In these sessions, Blithe conducted assessment programs based on the Strengths theory developed by Donald O.

6 learning strategies to address pandemic-triggered trends

CLO Magazine

When COVID -19 shuttered offices, it’s no exaggeration to say learning and development professionals played a key role in assuring their organizations survived and thrived. The changes ushered in by COVID-19 impacted the L&D industry in these ways and more.

6 Learning and Development Events You Won’t Want to Miss


The world of workplace learning is changing at a breakneck pace. Training and development professionals are juggling an increasingly varied array of technologies under tight deadlines and finite resources. Learn from others facing–and finding solutions to–the same challenges. Here are six events we think everyone in the realm of workplace knowledge would benefit from experiencing (including ourselves). Impact the bottom line.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

This month's #LCBQ is the first with the Big Question Thought Leaders. I'm hoping that others will join the effort. We strongly believe the #LCBQ offers an opportunity to have something online that's like a sophisticated cocktail party. Lots of discussion and debate around interesting questions for eLearning professionals. Grows - But Creating "eLearning 2.0 Learning apps. Tony Bates - eLearning Outlook for 2011 1.