IT Training Department Blog

JUNE 8, 2023

Creating something realistic is going always be more effective at helping people learn than simply showing screenshots or even worse, babbling on for hours with no visuals at all. Realistic scenarios mixed in with software simulations make them memorable and effective. At that point, it’s just a guessing game!

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LearnDash

JUNE 11, 2020

Is it fast customer service? Plus, they can see how the training courses support their own job requirements and service goals. Or, you may have shifted your company goals as an effect of the pandemic. Good e-learning programs can help you grow your business and improve customer service.

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Dashe & Thomson

MARCH 6, 2011

While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed. This approach also encourages the collaborative and social learning experience. Liam McCoy: Thanks for this.

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Paradiso Solutions

JULY 11, 2021

Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Providing product knowledge online training to the sales and service staff is one roadblock that many managers face. contact-form-7].

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Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

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Ninja Tropic

NOVEMBER 23, 2022

How to Plan & Create Effective Employee Training Videos (Step-by-Step Guide). How to Make An Effective Training Video for Employees (With Examples). Let’s face it: Training your employees with boring literature, text, and manuals is no longer an effective training strategy. Cost-Effective. How do you do that?

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Ninja Tropic

NOVEMBER 23, 2022

How to Plan & Create Effective Employee Training Videos (Step-by-Step Guide). How to Make An Effective Training Video for Employees (With Examples). Let’s face it: Training your employees with boring literature, text, and manuals is no longer an effective training strategy. Cost-Effective. How do you do that?

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Diversity Training Video Blended Learning Effectiveness 52

eLearning Brothers

NOVEMBER 15, 2017

Customizable Courseware is a fully designed and developed training package that includes the eLearning source files, classroom materials, and PowerPoint presentations. Communicating Effectively. Managing Customers. Customer Service. Handling a Difficult Customer. What is Customizable Courseware?

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STRIVR

JULY 20, 2021

Our customers’ HR organizations are finding the best way to use a VR headset has been to train for critical skills and needs pertaining to health and safety, operational efficiency, customer service, and soft skills within the business. You can onboard new frontline workers faster and more effectively.

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WhatFix

MAY 11, 2023

Orientation Training Effective employee orientation training provides basic organizational information that new hires need to prepare for their role in a company. In-person group training sessions for soft skills training like customer service, team-building, and client management. Information on safety procedures.

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CLO Magazine

JUNE 26, 2020

According to WestMonroe’s 2019 report, “ The Upskilling Crisis: Effectively Enabling and Retraining Employees for the Future ,” 70 percent of companies introduced a new technology in the past year. Does your competitive advantage lie in offering low prices or great customer service or niche products?

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Hurix Digital

APRIL 24, 2024

Besides, always trust authoring tools that offer reliable and responsive customer service to assist with any technical issues. This will help you measure learner comprehension and training effectiveness. It features a PowerPoint add-in and standalone apps, which can be customized for various types of learning content creation.

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Thinkdom

JANUARY 29, 2024

With such limited time available, expecting them to go through bulky PowerPoint presentations which they are highly likely to forget within a month is not the best approach. By leveraging data analytics and learner profiles, content can be customized to match each learner's pace, learning style, and interests.

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Paradiso Solutions

JULY 11, 2021

Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Providing product knowledge online training to the sales and service staff is one roadblock that many managers face. contact-form-7].

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Roundtable Learning

JULY 14, 2020

One-way stores can outperform online shopping is through customer service. As a learning and development professional, how can you help your retail employees give unparalleled customer service? Customer Service – from navigating difficult conversations to service with a smile.

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eLearning Brothers

DECEMBER 18, 2014

Such an effect will vastly improve any course. If you are using PowerPoint to work on your course, you can easily add an image of a character in a specific pose with iSpring Suite 7. After clicking Insert , it will be added to the PowerPoint slide. Customer Service. Add a Character From the Library. Industrial.

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OpenSesame

DECEMBER 16, 2014

Effective Leadership. Customer Service . Creating a fantastic customer experience is critical part of modern business, and it requires all departments to be familiar with quality service techniques. Enhance your people skills and ensure you are a customer service pro with our most popular communication courses. .

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Knowledge Guru

JULY 30, 2014

We are big believers in the spacing effect, and using what we know about the brain to enhance what people remember. Organizations depend on their training to help employees have less accidents, make more sales, provide better customer service and make fewer mistakes.

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OpenSesame

DECEMBER 16, 2014

Effective Leadership. Customer Service . Creating a fantastic customer experience is critical part of modern business, and it requires all departments to be familiar with quality service techniques. Enhance your people skills and ensure you are a customer service pro with our most popular communication courses. .

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Ed App

JANUARY 7, 2021

EdApp also has a powerful authoring tool that is so easy to use, meaning anyone can create interactive and effective courses without any coding/design knowledge. SCORM 2004, AICC PowerPoint, HTML, audio, video, and PDF. Coassemble also has a basic custom branding feature that companies can use to customize their workspace.

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Jigsaw Interactive

AUGUST 2, 2022

From food service to administrative work to senior management, every level of job requires learning. Despite the fact that effective learning is critical, many employers aren’t optimizing their training. Simple – make their training more engaging, effective, and relevant. We’ll discuss learning styles in another series.

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Kapp Notes

AUGUST 16, 2010

The Builder works with your existing text, images, and Powerpoint slides to let you rapidly create effective and engaging materials. Media Semantics --This software installs on your desktop and lets you build royalty-free Flash and video materials using animated talking characters. Check out some demos of Media Semantics here.

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Attensi

JUNE 19, 2023

What makes Attensi so effective? Simulation Simulation has been used for pilots and surgeons for years to great effect. We believe it can prove just as effective for your industry. We believe it can prove just as effective for your industry. Gamification Attensi are global leaders in gamified training solutions.

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Limestone Learning

OCTOBER 28, 2020

Serious games or game-based learning have noticeable effects on training: they increase employee engagement, improve retention of material by 9% and boost course applicability rates up to 98%. PT: Make Amazing Microlearning in PowerPoint Microlearning is one of the newest and fastest ways to “upskill” talent. Tuesday, Nov.

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eLearningMind

JULY 21, 2023

Of course, if you really want to capture the Holy Grail, you’re going to need a lot more than a few PowerPoint presentations. When Simulations Work While simulations have proven to be highly effective in training and learning settings, they’re not ideal for every situation.

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Ed App

OCTOBER 14, 2021

Whether it’s theoretical knowledge, such as security protocols, practical skills such as customer service, or internal structure such as intra-departmental communication, teamwork, or collaborations with Subject Matter Experts, it’s crucial to define which cog missing for the machine to run smoothly.

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Knowledge Guru

OCTOBER 14, 2014

We are big believers in the spacing effect, and using what we know about the brain to enhance what people remember. Organizations depend on their training to help employees have less accidents, make more sales, provide better customer service and make fewer mistakes.

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Hurix Digital

JANUARY 6, 2020

Articulate Storyline: This Windows desktop application is flexible to use and provides a PowerPoint look and feel. It has a modest learning curve and is great for those already familiar with PowerPoint. Modest learning curve and those already familiar with PowerPoint can easily leverage its features. eLearning Courses.

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Dynamic Pixel

JANUARY 2, 2022

These types of courses have a similar appearance and feel to the PowerPoint presentations. Dialogue stimulations : Dialogue stimulations are popularly used by businesses as the effective e-learning content type that allows them to simulate a real-world conversation with their customers or any third party.

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learnWorlds

OCTOBER 18, 2022

So if you are an employer and realize that your employees lack such skills, it’s your responsibility to build the foundations that help to address the issue effectively. In this article, we’ll guide you through proven ways in which you can make your employees’ soft skills more effective. What are Soft Skills? Collaboration.

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Mike Taylor

JUNE 23, 2023

8) Last Week’s Most Clicked: AI-Powered Learning Design News & Notes Facts Don’t Change Minds This is a thought-provoking article that explores the role of propaganda in shaping public opinion and argues that it can be an effective tool for persuasion despite its negative connotations.

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eLearning 24-7

SEPTEMBER 5, 2017

Did you know that if you create your courses in PowerPoint (I don’t recommend it), you could have built a micro course? Nor is SBL – scenario based learning, which to be honest, is the most effective and successful way to achieve real learning results that we all want so bad. 1 in Customer Support. Guess, what?

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DigitalChalk eLearning

NOVEMBER 6, 2014

The majority of eLearning courses include some sort of online training video, whether it is an instructor lecturing into the camera or a PowerPoint presentation with a voice-over recording. There are many different ways to create an eLearning video, but all have the same purpose: to effectively teach your students. Make it interactive.

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eLearningMind

DECEMBER 17, 2021

Right now, it’s hard to imagine that classroom-based training will ever happen again, but it’s still an effective training tool, especially when you want learners to try out scenarios and work out problems as a team. Think of a PowerPoint presentation in a typical training session. Instructor-led training (ILT). Blended learning.

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Ed App

JULY 19, 2021

This strategy is an effective way to motivate your employees to complete their training courses while also having fun. As a data-driven authoring tool , EdApp also provides insights on the most used templates, the most effective template sequence for maximum retention, and the best placements of multiple-choice questions within a lesson.

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Mindflash

JANUARY 4, 2011

Does everyone really need to take that customer service training class or is it specific people? In his leadership role at Knowland University, Bill focuses on helping clients get the most out of the products and services provided through a combination of guided and self-paced learning opportunities.

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CLO Magazine

JULY 6, 2023

AI can swiftly produce simulations, videos, graphics, tests and quizzes, PowerPoint slides and more with just a little bit of guidance. Similar situations arise in various businesses, such as addressing customer service challenges or answering technical questions about products.

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