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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Creative ways to support managers of remote teams

CLO Magazine

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Below are four ways to support managers so they can consistently achieve organization goals while working remotely.

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DR. STELLA LEE – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

In workplace learning, we are seeing more of these applications that are focused on supporting or improving specific tasks rather than replacing an entire job function. Learning analytics – last but not the least, AI technologies are also used to analyze patterns, create models, and to predict learner behaviors and their performance outcomes.

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How to Measure the Success of Your Accessibility Solutions?

Hurix Digital

The Web Content Accessibility Guidelines (WCAG) provide helpful guidelines that can serve as a checklist for your website accessibility. In addition to following and cross-checking these guidelines, there are other ways to measure the success of your solutions and initiatives.

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Improve the quality of your training programs with an LMS for Banking

Paradiso

It helps their banking employees’ performance and allows them to aim for better performance. It ensures your support team knows the latest company rules, policies, and how-to guides. It ensures your support team knows the latest company rules, policies, and how-to guides. will motivate the learners.

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ADA Compliance 101: What You Need to Know and How to Achieve It

Hurix Digital

To achieve this, websites and online services must follow website accessibility standards, such as the Web Content Accessibility Guidelines (WCAG). This set of guidelines outlines best practices to make web content more accessible to people with disabilities. The ADA is a law that protects the rights of people with disabilities.

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Make your training website more accessible: 10 essential tips

Arlo Training & Events Software

There are four key principles that guide the WCAG guidelines: Perceivable – users must be able to perceive the information being presented (it cannot be invisible to all of their senses). The specific WCAG guidelines around this principle are: – Provide text alternatives for non-text content. currently under development.

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