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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn. Later, Strategic Selling aided salespeople in managing big accounts.

Behavior 221
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Role of Leaders in Managing Remote & Hybrid BFSI Teams

Infopro Learning

So, what pivotal role must leadership undertake in guiding and supporting remote and hybrid teams? It will also examine leaders’ strategies to manage and motivate their teams effectively. This awareness forms the foundation for successfully managing remote teams. The key is to communicate these expectations in a virtual setting.

Teams 221
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Maximizing ROI with Managed Learning Services in 2024

Infopro Learning

This is where Managed Learning Services (MLS) come in as a strategic solution for organizations seeking efficient and effective ways to enhance the skills and knowledge of their workforce. As per the Persistence Market Research report , the global market for managed learning services is projected to attain a value of $8.71

ROI 170
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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Successfully navigating this challenge means giving leaders the support, training, and guidance they need. Disruptive behavior can negatively affect and disengage employees.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Leadership Stress Management: Strategies and Benefits

Infopro Learning

Let’s take a look at how stress affects leaders and their behavior. How Does Stress Affect Leadership Behavior and Well-Being? If a leader or management exclusively follows their advice and never considers alternatives, that person’s access to advice and counsel will be severely limited. Look for Help and Support.

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Performance management in tough times

CLO Magazine

The performance management system has evolved to document bad behavior to a business driver and the way performance management discussions are conducted has dramatically improved. Some organizations proclaim they have eliminated the classic performance appraisal system. Performance basics.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.