Learning Pool

MARCH 5, 2020

Today, Learning Pool is delighted to announce a Gold win for Customer Service Success in the Sales and Customer Services program at the 2020 Stevie® Awards for “customer centricity to be proud of.” ” Commenting on this most recent win, Head of Customer Success, Aine Bradley said: .

Customer Service 87

Customer Service Services Custom Streaming 87

BrainCert

DECEMBER 23, 2022

Sales training teaches salespeople the skills and knowledge they need to effectively sell products or services. An LMS can be a helpful tool for providing sales training. With an LMS, instructors can easily create and deliver sales training content, such as videos, presentations, and quizzes.

Sales 59

Sales Compliance Training Blended Learning LMS 59

Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Develop simulations to build service skills.

Customer Service 100

Customer Service Services Custom Simulations 100

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

eLearning Brothers

MAY 16, 2017

Customizable Courseware is a fully designed and developed training package that includes the eLearning source files, classroom materials and PowerPoint presentations. The first Customizable Courseware library to launch is the Professional Soft Skills Library which will be followed shortly by the Sales Skills Training Library.

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

BrainCert

AUGUST 10, 2023

In the high-speed realm of sales, where every interaction carries weight, effective training is the foundation for achieving success. However, not all sales professionals learn in the same way. People have unique learning styles, and as a result, a one-size-fits-all approach to sales training may fall short of its intended impact.

Learning Styles 52

Learning Styles Sales Diversity Training Simulations 52

Schoox

MARCH 19, 2024

Businesses often point to assessment scores and completion rates as measures of success for workplace learning, but L&D experts know this doesn’t tell the whole story. It requires business leaders and L&D professionals to pre-determine desired training goals, such as more sales or faster deployment of goods and services.

Kirkpatrick 64

Kirkpatrick Business Effectiveness Help 64

Clarity Consultants

MAY 26, 2023

The B2B sales world has completely changed over the last few years, and businesses all over the world are struggling to keep up. This makes a sales enablement program a vital tool when running a business. This makes a sales enablement program a vital tool when running a business. Not sure where to start?

Instructional Design 62

Instructional Design Sales Instructional Instruction 62

Kitaboo

APRIL 21, 2023

Mobile devices are changing business dynamics on a broad scale. How then, can you afford your sales team not having access to mobile-first content? How then, can you afford your sales team not having access to mobile-first content? Wherever they go, they are promoting your business and your product.

Sales 52

Sales Mobile Augmented Reality Teams 52

Integranxt

JANUARY 8, 2024

In 2024, Conversational AI stands at the epicenter of business transformation, revolutionizing how companies interact with their customers and streamline internal processes. It’s no longer a futuristic concept but a present-day reality, deeply integrated into the fabric of business communication and operations.

Conversation 52

Conversation Business Strategy Privacy 52

Arlo Training & Events Software

MAY 30, 2021

Hey, business and leadership training providers! Arlo is a training management system that’s designed to take the headache out of running a training business, by automating all of your administrative processes and helping you sell more courses. How’s your week going? And by “me”, I mean Arlo. Arlo has helped reduce this. Take a seat.

Leadership 98

Leadership Blended Learning Business Organization 98

Infopro Learning

NOVEMBER 21, 2023

They are entrusted with the responsibility of nurturing talent and enhancing skillsets to keep organizations competitive in a dynamic business landscape. However, the contemporary workplace presents L&D teams with unique challenges. The post Will AI Disrupt L&D Teams? first appeared on Infopro Learning.

Teams 221

Teams Privacy Compliance Training Harbinger 221

Ed App

JUNE 24, 2021

Sales representatives play a pivotal role in building your brand image and reputation and ensuring long-lasting customer retention. With this in mind, it is critical that they receive regular sales training and support to keep the quality of their performance up to the highest standard and further maximize their potential. .

Sales 52

Sales Platform Virtual World eLearning Tools 52

Kitaboo

JULY 22, 2022

In simple words, custom integration is a process of connecting two or more different software solutions to enable the movement of data from one software to the other. With custom integration businesses can connect two or more software to meet their unique business needs. Why is custom integration important?

Integrate 52

Integrate Authoring Tools Sales Custom 52

Ed App

MARCH 15, 2021

Contrary to what people might think, sales isn’t as easy as it looks. There are certain responsibilities a salesperson has – may it be maintaining client relations or closing a deal – that your team must grasp to become effective in sales. Overall, to improve your sales performance, it’s crucial to provide training for your team.

Sales 52

Sales Ideas Training Train 52

Ed App

AUGUST 2, 2021

In this competitive market, sales coaching drives a prime opportunity that can put your sales force on the cutting edge. It helps build on their sales and communication skills, improve their performance and confidence, and refine their strategies for closing bigger deals and ensuring repeat business with these clients.

Coaching 52

Coaching Sales Authoring Tools Software 52

ProProfs

JULY 16, 2021

75% of consumers would stop doing business with a retailer if they encountered a bad experience such as poor customer service. Such employees play a vital role in business growth and success by keeping your customers delighted. What Is Retail Sales Training? Key Elements of Retail Sales Training.

Sales 52

Sales Program Guide Create 52

Instancy

SEPTEMBER 12, 2023

Leading companies already use it for everything from optimizing search to automating customer service. Global tech analyst firm Gartner selected it as one of their “Top Trends for 2023,” stating: “This new type of AI looks set to revolutionize business processes and workplaces, but it brings risks too.”

Business 52

Business Enterprise Diversity Training Compliance Training 52

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. These staff members are trained in the most effective ways to communicate with customers.

Case Study 91

Case Study LMS Customer Service Training 91

Wahoo Learning

MAY 25, 2023

Unlocking the full potential of your distribution network can make all the difference in fiercely competitive business environments. The primary goal of distributor training is to enhance the overall performance of your distribution network, leading to increased sales, improved customer satisfaction and a stronger brand image.

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

Jigsaw Interactive

OCTOBER 28, 2021

To meet today’s sales challenges, it’s critical to recruit and retain highly qualified and motivated salespeople. Retaining a solid sales team requires paying attention to what is important to each sales person. All companies and sales team experience challenges in setting and meeting sales quota. is $55,000.

Sales 40

Sales Metrics Customer Service Reputation 40

TalentLMS

MARCH 3, 2020

The Sales Management Association recently conducted an extensive study on the state of training and development within sales organizations. Only 43% of respondents rate their sales training as effective overall, with the remaining 57% rating it either as ineffective or somewhat effective. Everything around sales is dynamic.

Sales 52

Sales Blended Learning Virtual Classroom Tips 52

learnWorlds

DECEMBER 20, 2023

In today’s dynamic and inclusive business landscape, women make significant strides in entrepreneurship , contributing to economic growth and innovation. According to American Express, women-owned businesses make up 30 percent of all businesses in the US and are already generating about $1.5 trillion in revenue.

Ideas 52

Ideas Business Portfolio Internationalization 52

Learnnovators

DECEMBER 21, 2022

Here is an example of a not-no-good WIIFM, and how that can be flipped and presented from the learner’s point of view: Not so good: It’s important to know these sales techniques. Good: These techniques will help you have better conversations with customers, which in turn can lead to quicker conversions. Here’s another example.

Teams 246

Teams Metrics Compliance Training Behavior 246

fewStones

MAY 10, 2024

Corporate training videos utilize multimedia elements like narration, visuals, and animations to present information in an engaging and easily understandable manner. Easy Updates and Scalability: Videos can be effortlessly updated and scaled to meet evolving business needs, ensuring ongoing relevance and adaptability.

Productivity 52

Productivity Product Compliance Training Diversity Training 52

LearnDash

FEBRUARY 16, 2021

Customer service training. Customer service is a difficult job. Most people only contact customer service when something has gone wrong, which often means they’re already in a bad mood. Working through a scenario can help them identify ineffective responses so that they can better satisfy customers.

Online Learning 195

Online Learning Online Customer Service Culture 195

Infopro Learning

APRIL 3, 2023

Training and development have become more important in today’s fast-paced business world. With the right training delivery methods, businesses can ensure that their employees are well-equipped with the necessary knowledge and skills to perform their jobs efficiently and effectively. Billion by 2028.

Roles 221

Roles Blended Learning Training Train 221

Wahoo Learning

APRIL 2, 2024

For channel businesses, a carefully chosen partner network is cultivated to meet these objectives by increasing revenue, market penetration and more. Changing Business Objectives It may be the case that when the partner program was first created, it aligned with organisational objectives.

Strategy 79

Strategy Metrics Picture Sales 79

Docebo

NOVEMBER 11, 2019

In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Your customers are the source of revenue for your business, and paying attention to them can be the difference between them closing the deal as happy new customers or walking away.

Custom 113

Custom Benefits Docebo Business 113

Training Orchestra

JANUARY 7, 2022

If you’re running a training business, whether it’s brand new or an established brand, you may be wondering how you can further grow your business, attract new clients and find the right training software to boost your economic performance. Running a training business: building a rock solid foundation. Read on to find out more….

Performance Support 52

Performance Support Business Performance Training 52

eloomi

AUGUST 28, 2023

With the right training, your employees can provide top-notch customer service, drive sales, and keep your store running smoothly. So, let’s see how you can harness online training to enhance your team’s efficiency, save time, and drive customer engagement. eloomi is a standout in retail-focused LMS.

Compliance Training 52

Compliance Training Customer Service Compliance Sales 52

Clark Quinn

MAY 4, 2021

As I’ve cited in books and presentations, there’s evidence that L&D isn’t up to scratch. Maybe reading and writing, but beyond that, what did you learn about business, leadership, etc? I’ll bet not by sitting and listening to lectures presented via bulletpoints. And how did you learn those things?

Metrics 275

Metrics LMS Job Portal 275

Paradiso Solutions

JULY 11, 2021

Online product training is a program that includes all the information about a company’s goods or services that users need to know and especially focuses on different aspects of an organization with different learning goals to improve customer service. But, is this program only important to sales reps?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Integranxt

MARCH 6, 2024

The once-futuristic landscape of artificial intelligence (AI) is steadily becoming a cornerstone of business strategy. Businesses are recognizing the immense potential of AI to not only improve efficiency and optimize operations, but also to unlock entirely new revenue streams. billion revenue in 2022.

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Training Orchestra

JANUARY 7, 2022

If you’re running a training business, whether it’s brand new or an established brand, you may be wondering how you can further grow your business, attract new clients and find the right training software to boost your economic performance. In this post: Running a Training Business. Marketing Your Training Business.

Business 52

Business Authoring Tools Case Study Performance 52

TalentLMS

MAY 11, 2023

Whether you have a small or a larger sales team, chances are your salespeople are not on the same level. Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. Some sales training programs might fail to engage salespeople.

Skills 98

Skills Authoring Tools Metrics Tips 98

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52