Remove Business Remove Product Remove Quality Remove Support
article thumbnail

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Provide Support Materials. Develop Role-Based Learning Journeys.

Knowledge 410
article thumbnail

Agile Services Reinvented: Maximizing Productivity through Team Augmentation

Infopro Learning

Staff augmentation involves enlisting external professionals to support and strengthen an organization’s existing workforce. This approach is particularly well-suited to the changing business environment, as it allows companies to quickly and easily scale their L&D team up or down as needed. billion by 2025.

Agile 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Highly effective teams are able to communicate and collaborate well, creating a more cohesive and productive team environment. Developing Business Aligned Performance Improvement Plans.

article thumbnail

Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380
article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

article thumbnail

Outsourcing eLearning: Benefits and Best Practices with Aptara

Aptara

As businesses strive to enhance employee skills and knowledge, many are turning to outsourcing eLearning to the specialized companies for it. With our knowledge of instructional design principles, learning technologies, and industry best practices, we create high-quality eLearning courses that meets the specific needs of your organizations.

article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment.

Adoption 170
article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.