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8 Skills to Include in Remote Employee Training

LearnDash

You’re building a training course for remote workers. However, with remote work a growing part of office cultures around the world, employers have to think about the training needs of their employees. Here are our top eight training needs for remote workforces in 2021. Team leadership. Project management.

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Everything You Need to Know about Call Center Training

Paradiso

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. The missing link here is structured call center training. What Is Call Center Training?

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The Best Companies to Work With For Education E-Learning

Dynamic Pixel

Many educational content development companies in India invest in E-Learning and Development Programs to train employees in modern processes. Another investment is when companies are adapting new technologies to their products and services. Steps to take during a training session to keep your employees engaged.

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Office Etiquette Training for New Hires? Why Some Companies Think It’s Critical

KnowledgeCity

While it may seem like common sense, many companies are now implementing etiquette training for new hires. Nearly 45% of companies currently provide office etiquette training, and an additional 18% are planning to introduce it by 2024, as revealed in a recent ResumeBuilder report. What Does Etiquette Training Include?

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Communication Assessments: A Guide for Hiring & Training

ProProfs

Enterprises in the US and the UK lose a combined $37 billion each year due to something as avoidable as employee misunderstandings. . Poor communication is one of the biggest causes of such costly misunderstandings. . This is why recruiters worldwide consider communication assessment essential during the hiring process.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.