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DEI Metrics: What, Why and How

Chronus

Recent research from Boston Consulting Group —which spanned 27,000 employees in 16 countries—illustrated the different ways in which DEI (Diversity, Equity and Inclusion) initiatives boost financial performance. Below are four ways that setting DEI goals and metrics can help advance an organization’s progress.

Metrics 52
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The Key Components of an Effective Sales Training Program

Infopro Learning

The challenges they face are significant, and providing support is essential for their triumph. This sets sales training projects apart from other programs in Learning & Development (L&D). But what truly constitutes an outstanding sales training program that stands out in today’s competitive market? 

Sales 221
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Customer Support: Providing timely solutions to enhance the customer experience and reduce churn. Performance Monitoring: Tracking metrics to measure product effectiveness and identify improvements. One effective way to achieve this shift is by aligning performance metrics with customer success objectives.

Behavior 221
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10 Human Resources Metrics Examples

Ed App

Human resources metrics can be used to monitor and improve employee productivity and assess the success of HR efforts. In this post, we’ll go through the most common human resources metrics examples used in the field and help you see them in a more familiar context. But here’s the thing – most training programs come with a cost.

Metrics 40
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Employee Engagement Metrics: Which Ones Should HR Be Using?

KnowledgeCity

The value of measuring employee engagement metrics is that it provides a meaningful feedback mechanism for identifying problem areas and making positive changes. Conversely, when retention is strong, there’s a good chance most employees are happy working for the company. . Vital Employee Engagement Metrics.

Metrics 52
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HOW TO PROVE THE VALUE OF YOUR L&D TEAM

Learnnovators

Ask yourself, if I were to take time away from my work and spend time going through this program, what would I get from it? Try tweaking your program so that it answers this question, loud and clear. This applies to all your programs. These are not good metrics to measure or manage. Number of courses rolled out?

Teams 246