Dashe & Thomson

JANUARY 5, 2011

Nothing new, really, but it reinforced the idea that effective training can only be accomplished by doing , not being told. In effect, he was driving; I was just executing the commands. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Social Networks 113

Social Networks Blended Learning Wiki Delicious 113

Learning Visions

MAY 7, 2014

James Kirkpatrick, Senior Consultant Kirkpatrick Partners Sometimes we have to do the politically incorrect thing. Execs need to see training effectiveness -- maximizing organizational results (that''s level 3). Training effectiveness = maximizing organizational results and demonstrating program value. Why evaluate?

Evalution 157

Evalution Effectiveness Case Study Kirkpatrick 157

Dashe & Thomson

APRIL 19, 2011

The number one most asked question by social media marketers was, “How do I measure the effect of social media marketing on my business?” Instead of getting answers, by the time it was over I found myself asking more questions. The webinar hosts didn’t have an answer. I’m not trying to discredit either of these firms whatsoever. Properly d.

Social Networks 124

Social Networks Social Learning Social Blended Learning 124

Dashe & Thomson

DECEMBER 13, 2010

While many large corporations still fear wikis for internal communication because they are “hard to control,” a number of intelligence agencies have been using a wiki tool – called Intellipedia – for several years. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Wiki 100

Wiki Social Networks Security Blended Learning 100

Dashe & Thomson

DECEMBER 12, 2010

While many large corporations still fear wikis for internal communication because they are “hard to control,” a number of intelligence agencies have been using a wiki tool – called Intellipedia – for several years. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Wiki 100

Wiki Social Networks Security Blended Learning 100

Dashe & Thomson

MAY 4, 2011

They may by very knowledgeable about the technology behind a tool but can’t bridge the gap to explaining its usage to the people who will be using it, or they don’t know of the most effective learning solutions (e.g. ILT vs. WBT vs. informal learning). Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 182

Social Networks Social Learning Social Blended Learning 182

Dashe & Thomson

MAY 11, 2011

They found that the employees near the edge of a cluster were more effective at problem-solving than those in the middle of a cluster. The clustering of employee groups was not the surprising thing. The real discovery came when they posed problems for various employees to solve. Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 180

Social Networks Social Network Network Social 180

Dashe & Thomson

FEBRUARY 22, 2010

My experience is that when implemented and administered effectively, wikis can essentially serve as an institutional knowledge reservoir and stop the brain drain, or at least slow it to a trickle. I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In Liam McCoy: Thanks for this. Properly d.

Wiki 100

Wiki Social Networks Brain Blended Learning 100

Dashe & Thomson

FEBRUARY 22, 2010

My experience is that when implemented and administered effectively, wikis can essentially serve as an institutional knowledge reservoir and stop the brain drain, or at least slow it to a trickle. I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In Liam McCoy: Thanks for this. Properly d.

Wiki 100

Wiki Social Networks Blended Learning Brain 100

Dashe & Thomson

MARCH 6, 2011

While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed. Learn to be more specific, and customize any of your materials for precisely the right support.

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Dashe & Thomson

MARCH 2, 2011

Up until now the effects of these failed implementations have amounted to little more than lost opportunities. Simply put, in most cases failed EHRs suffer from the same symptoms that are seen in countless other IT implementations: insufficient staff buy-in, insufficient training, and an ROI that is often slow to make itself apparent.

Social Networks 145

Social Networks Blended Learning Wiki Delicious 145

Dashe & Thomson

JANUARY 11, 2011

To start answering these questions, we have to acknowledge that formal learning, as we know it today, will not be effective in the future. How will organizations get them to adopt new business processes, procedures, or software systems when necessary? Instead, we will need to put the workers themselves in charge of their own learning.

Social Networks 127

Social Networks Brain Teach Blended Learning 127

Dashe & Thomson

MAY 18, 2011

In a world as ever-changing as today’s, it is frankly the height of hubris to assume that all problems can be solved by a few heads, but that is effectively what many organizations persist in doing. The problems facing struggling Fortune 500 companies are often similarly complex, yet few if any are utilizing a crowd-sourcing model.

Social Networks 160

Social Networks Blended Learning Diversity Training Games 160

Dashe & Thomson

JANUARY 27, 2011

But why is video so much more effective at accelerating innovation than, say, print – or even eLearning? Like Marsha (above) I am a graduate student at Roosevelt University and focus on technologies like YouTube as an effective learning tool. Because video is, apparently, a perfect manifestation of social learning theory.

Social Learning 134

Social Learning Social Networks Social Blended Learning 134

Dashe & Thomson

FEBRUARY 23, 2011

Social Learning theorist Albert Bandura maintains that: “Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. First to prove they are safe and then to prove they are effective. Actual patients must volunteer to participate.

Social Networks 181

Social Networks Social Learning Social Blended Learning 181

Dashe & Thomson

MARCH 21, 2011

What happens in class is interactive problem solving – which means, in effect, that the “teachers have used technology to humanize the classroom,” he says. Khan discusses this whole phenomenon in this 20-minute TED talk. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Lecture 134

Lecture Social Networks Blended Learning Wiki 134

Dashe & Thomson

APRIL 19, 2011

The number one most asked question by social media marketers was, “How do I measure the effect of social media marketing on my business?” Instead of getting answers, by the time it was over I found myself asking more questions. The webinar hosts didn’t have an answer. I’m not trying to discredit either of these firms whatsoever. Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Social 100

Dashe & Thomson

DECEMBER 22, 2010

So, while SurveyMonkey’s research is interesting, it still doesn’t tell us conclusively what the effect is of over-questioning your clients. It doesn’t take into account the number of people who just deleted the survey from their inbox without ever even starting, and that has always been the real problem. My vote to solve this problem?

Social Networks 100

Social Networks Survey Blended Learning Social 100

Dashe & Thomson

DECEMBER 22, 2010

So, while SurveyMonkey’s research is interesting, it still doesn’t tell us conclusively what the effect is of over-questioning your clients. It doesn’t take into account the number of people who just deleted the survey from their inbox without ever even starting, and that has always been the real problem. My vote to solve this problem?

Social Networks 100

Social Networks Survey Blended Learning Wiki 100

bozarthzone

JANUARY 17, 2009

While the Kirkpatrick taxonomy is something of a sacred cow in training circles—and much credit goes to Donald Kirkpatrick for being the first to attempt to apply intentional evaluation to workplace training efforts—it is not the only approach. More later on alternatives to the Kirkpatrick taxonomy. Enough already, Jane!

Kirkpatrick 72

Kirkpatrick Alternatives Taxonomy Evalution 72

CLO Magazine

NOVEMBER 18, 2016

As he settled into his new job, Wiedecker read Jim and Wendy Kirkpatrick’s book, “Training on Trial,” which inspired him to implement the Kirkpatrick training evaluation model at the MTA. The four levels of training evaluation Don Kirkpatrick put forth first in the 1950s are well known to learning leaders.

Kirkpatrick 32

Kirkpatrick Metrics Evalution Association Learning Management System 32

Ed App

JULY 20, 2020

So, what are the most effective questions to ask when evaluating training programs ? How do you truly evaluate training effectiveness ? Kirkpatrick has been writing about evaluating training programs for close to 60 years. Kirkpatrick and Wendy Kayser Kirkpatrick. A four-level model of training assessment.

Evalution 83

Evalution Kirkpatrick Examples Sample 83

Dashe & Thomson

MARCH 11, 2011

To be effective the game must make work seem like play. There are many elements of games and simulations that, when designed effectively, can help our learners achieve a state of flow: rich back stories and characters, compelling plotlines, and that delicate balance between something that is difficult, yet still achievable. Properly d.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Talented Learning

NOVEMBER 20, 2018

In both cases, employee learning directly influenced our customer experience. Wineries depend heavily on customer discretionary income. Successful high-end wineries know which aspects of their business directly influence customer decisions. Winery Visit 1: Our Customer Experience. Let me explain. REPLAY THE WEBINAR NOW!

Custom 85

Custom Business Blended Learning Compliance Training 85

Dashe & Thomson

MARCH 29, 2011

The cause and effect is easy to understand. This effects workers in northern states more often than in the south so we have made that point abundantly clear throughout the program. Going back to the propane industry, there is a phenomenon called auto-refrigeration. Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 145

Social Networks Blended Learning Wiki Delicious 145

Dashe & Thomson

MARCH 13, 2011

Where Facebook and LinkedIn serve mainly as social dashboards for our personal and professional networks, respectively, I see Twitter as a customized information portal. This is where you can create your customized information portal. Follow – Following people is a great way to start your Twitter journey. Liam McCoy: Thanks for this.

Social Networks 163

Social Networks Twitter Social Learning Blended Learning 163

Dashe & Thomson

NOVEMBER 24, 2010

John states: “We’re committed to providing flexible, accessible, and customized learning opportunities. Customers don’t want to be sold but they love to buy. What more would you need to learn effectively on your mobile device? Going forward, our retail associates can learn where, when and how they choose.” Properly d.

Blended Learning 100

Blended Learning Social Networks Roles Mobile 100

Dashe & Thomson

NOVEMBER 24, 2010

John states: “We’re committed to providing flexible, accessible, and customized learning opportunities. Customers don’t want to be sold but they love to buy. What more would you need to learn effectively on your mobile device? Going forward, our retail associates can learn where, when and how they choose.” Properly d.

Blended Learning 100

Blended Learning Social Networks Roles Mobile 100

Acorn Labs

JANUARY 24, 2023

It means engaging in the learning process effectively, by taking responsibility for their choices, engaging in learning opportunities and being proactive in taking feedback. This means they’ll be working more efficiently and effectively, producing work of a higher standard of quality. Take the Kirkpatrick Model , for example.

ROI 52

ROI Metrics Kirkpatrick Customer Service 52

Acorn Labs

JANUARY 24, 2023

It means engaging in the learning process effectively, by taking responsibility for their choices, engaging in learning opportunities and being proactive in taking feedback. This means they’ll be working more efficiently and effectively, producing work of a higher standard of quality. Take the Kirkpatrick Model , for example.

ROI 52

ROI Metrics Kirkpatrick Customer Service 52

Dashe & Thomson

JANUARY 25, 2011

Allow your learners to actively share their experiences and effectively leverage the knowledge and experience of your learners to help them teach each other. This helps encourage direct application and prevents learners from leaving the session without an idea for how they’re going to apply their new knowledge. Learners as Teachers.

Social Networks 126

Social Networks Blended Learning Social Learning Wiki 126

Coursy

SEPTEMBER 10, 2021

Companies can use something called the Kirkpatrick Model which has the following four levels: 1. Businesses will need employees to show that the training was effective in imparting the intended knowledge and skills. These can be incredibly damaging for reputation – especially if the customers take their poor experience to social media.

ROI 97

ROI Training Train Evalution 97

Dashe & Thomson

FEBRUARY 2, 2011

Gliffy is an online flow charting tool that provides a cost effective way to create and publish high-quality flow charts and diagrams. I needed a flow charting tool that could be accessed by the entire group with nothing more than an Internet connection. After a little research, I landed at Gliffy.com , and so far have not looked back.

Social Networks 100

Social Networks Blended Learning Tools Tips 100

Dashe & Thomson

JANUARY 19, 2011

Gliffy is an online flow charting tool that provides a cost effective way to create and publish high-quality flow charts and diagrams. I needed a flow charting tool that could be accessed by the entire group with nothing more than an Internet connection. After a little research, I landed at Gliffy.com , and so far have not looked back.

Content Developer 100

Content Developer Social Networks Blended Learning Tips 100

CLO Magazine

AUGUST 2, 2021

In fact, this past year during COVID-19, the company launched numerous promotions to support customers during the pandemic – all launches supported by the Global L&D team, a time when “it’s really important to stay connected,” Tedrick says. It was a huge win for our employees and for our customers.”. Measurement of strategy.

Metrics 84

Metrics Blended Learning Global Phillips 84

LearnUpon

DECEMBER 13, 2018

Beyond this, customer training helps to ensure your customers understand your product or service increasing retention, while partner training scales your growth and protects your brand. What is Kirkpatrick’s Model of Training Evaluation? Basically, training is a no-brainer! A practical way to apply ROI to your eLearning.

ROI 61

ROI Kirkpatrick Association Learning Management System eLearning Strategy 61

ProProfs

JULY 16, 2021

75% of consumers would stop doing business with a retailer if they encountered a bad experience such as poor customer service. Such employees play a vital role in business growth and success by keeping your customers delighted. The primary focus of this training is sales and customer service in the retail industry.

Sales 52

Sales Program Guide Create 52