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Make everyone on your team a product expert

Edume

The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed. Your workforce are likely responsible for selling a whole range of products and are expected to give outstanding customer service, acting as ambassadors for your brand.

Expert 40
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Customer Success in SaaS: Maximizing User Adoption & Achieving Optimal Outcome

Epilogue Systems

In SaaS, customer success is the discipline of active onboarding, training, developing relationships with clients, and providing assistance to help them achieve their goals. Several startups use account management or customer support to manage client success. Why is customer success important? Customer effort rating.

Custom 52
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Best AI chatbots of 2024: review ChatGPT, Claude, Gemini, and more

Play.ht

Built on the latest GPT-4 model, which is a large upgrade from GPT-3.5, showcases exceptional understanding and creation of human-like text, making it a top choice for a wide range of use cases from customer support to personalized messaging. Offers broad third-party device and service integration.

Privacy 40
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Understanding the Different Types of LLMs and Their B2B Applications

Hurix Digital

They make products better, help with day-to-day tasks, and make work easier. Moreover, ML spending has increased in the last five years (2019–2023) by almost 230%, based on a report by Juniper Research. They can be used in search engines, virtual assistants, customer service bots, or educational platforms.

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Announcing our Spring 2019 Update Release

TalentLMS

A brand-new ticketing system and the new Knowledge Base have arrived to complement the Mega Help Menu. You can also rate the experience, so we make sure we’re constantly delivering exemplary customer service. We also improved UI & UX across the ticketing system and Knowledge Base. Ticketing System.

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100 free eLearning templates and images + 2015 updates

eLearningArt

I’m happy to announce that we upgraded our image and template giveaway. More importantly, we completed phase 1 of the redesign, which was an upgrade to a new platform that gives us total control of the design and functionality. Massive upgrade to customer support. There are 3 main upgrades. Anything else?

Images 40
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10 Knowledge Management Software

Ed App

Nuclino’s free version has a content limit so you might only be able to set up a small knowledge base. If you want additional features and unlimited content, you’ll have to upgrade to their paid plan, which starts at $5 USD per month per user. Highlights: Course templates, learning community, knowledge base, analytics dashboard.