Good To Great

DECEMBER 5, 2010

(You can see the slides from my session on user-focused design for gold-standard compliance training in my last blog post or on SlideShare.) Image: ????? This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Compliance Training 66

Compliance Training Compliance Virtual Classroom Storyboard 66

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SEPTEMBER 1, 2010

I definitely learnt a lot, not just about what makes me ‘me’ but also about engaging and effective instructional design – I came away with a lot of new ideas that I’m just itching to put into practice! Recently I decided to go back to school to pursue a degree in Instructional Design and Technology.

Compliance Training 47

Compliance Training Virtual Classroom Sun Instructional Design 47

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FEBRUARY 2, 2011

This time a year ago I was named Instructional Designer of the Year 2010, and based on my experience I’d encourage everyone to put their best work forward for an award. For example, I’ve gained a mentor who can help me build on my success and make the most of the opportunities available to me. Quality network.

Benefits 66

Benefits Write Blog Network Mentoring 66

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MARCH 14, 2011

This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Virtual Classroom 55

Virtual Classroom Compliance Training Storyboard Write Blog 55

Good To Great

AUGUST 16, 2010

Share this: This entry was posted in Instructional design , Learning and training and tagged effectiveness , engagement , good e-learning , instructional design , relevance. In the meantime, though, I’d be really interested to know what you think – do you agree with my criteria for good learning content?

Effectiveness 50

Effectiveness Compliance Training Virtual Classroom Sun 50

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MARCH 3, 2011

Image: jscreationzs / FreeDigitalPhotos.net Share this: This entry was posted in Instructional design , Learning and training and tagged classroom , dream school , good e-learning , learning. Bookmark the permalink.

Lesson 61

Lesson Storyboard Virtual Classroom Write Blog 61

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AUGUST 20, 2010

This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Sun 40

Sun Virtual Classroom Storyboard Compliance Training 40

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AUGUST 9, 2010

Share this: This entry was posted in Instructional design , Questions and answers and tagged e-learning tips , good e-learning , instructional design. So, before I reveal what my three words are, what do you think? If you had to describe good e-learning in one word, what would it be? Bookmark the permalink.

Compliance Training 50

Compliance Training Virtual Classroom Instructional Design Write Blog 50

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MARCH 7, 2011

Suat Eman / FreeDigitalPhotos.net Share this: This entry was posted in Learning and training , Tips and examples and tagged awards , eln , iitt. Laura recommends finding a way to incorporate direct feedback even if your sponsor or client can’t attend in person, for instance via embedding video or audio into your presentation. Image: ?????

Compliance Training 62

Compliance Training Write Blog Virtual Classroom Storyboard 62

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NOVEMBER 2, 2010

This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Virtual Classroom 50

Virtual Classroom Compliance Training Storyboard Write Blog 50

Good To Great

MARCH 10, 2011

This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Compliance Training 50

Compliance Training Podcasts Podcaster Podcasting 50

Good To Great

AUGUST 19, 2011

The good news is that this can be going on at the same time as the SME review, but of course your test or sample learners will be looking for different things. Get a third opinion from an end user.

Examples 55

Examples Sample Press Attention 55

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AUGUST 16, 2011

Peripheral or context-setting screens (like the second screen in the example above) probably don’t need to be interactive. But screens around key learning points are likely to benefit from ‘testing’ interactions (like the third, fourth and sixth in the example above). Do you need to make any changes?

Interactive 64

Interactive Customer Service Theory Examples 64

Good To Great

NOVEMBER 22, 2011

James illustrated 10 examples of incremental innovation (or ‘butterfly moments’) in e-learning, which I think are well worth sharing. Find something that works and tweak it to keep it fresh, for example by modelling your next course on a tried-and-tested website or tool. Reflect your users. Resources not courses.

Summary 57

Summary Learner Website Examples 57

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SEPTEMBER 30, 2010

This is a personal blog, so all thoughts and opinions are my own and dont necessarily represent those of any of my past, present or future employers.

Blended Learning 50

Blended Learning Learner Virtual Classroom Design 50

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AUGUST 17, 2011

I’m sure you can come up with many more examples of common mistakes that render a potentially good interaction next to useless. I really hope your course doesn’t include examples of this, but these things do happen so let’s get them out of the way right at the beginning. Here’s what they came up with.

Alternatives 63

Alternatives Examples Interactive Discussion 63

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AUGUST 15, 2011

Take another look at your topic list from this morning: are there any units that contain five or six topics that might be better structured as two shorter units, for example? Are there any elements that might be better placed on the intranet or produced as a job aid, for example?

Learning 67

Learning Examples Slides Course 67

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JANUARY 12, 2012

Words like ‘purchase’, ‘obtain’ and ‘receive’ are replaced by ‘buy’ or ‘get’ in speech, for example. There’s no second list of the words most commonly used in spoken business situations, for example.

Write Blog 59

Write Blog Voice Summary Study 59

Good To Great

APRIL 26, 2011

I can also see this working really effectively for something like sustainability or customer service, where there are multiple issues at stake (environmental factors or customer satisfaction balanced against company financial concerns, for example).

Diversity Training 59

Diversity Training Attitudes Customer Service News 59

Good To Great

APRIL 11, 2011

For example, you might have three sentences of text, highlighting the three key points from that screen, with an audio narrative that elaborates on those points. Text and audio can be used together, as long as they present the same information verbatim. I also don’t respond so well to audio alone.

Audio 73

Audio Lesson Score Alternatives 73

Good To Great

FEBRUARY 23, 2012

The original article includes examples of each type of error along with details of how frequently they occur. List or bullet punctuation. Table or figure labels. Punctuation in tables. Capitalisation in tables. Hyphenation of compound modifiers.

Comparison 61

Comparison Study Site Images 61

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NOVEMBER 14, 2011

For example: I remember a lecturer telling us about a paper she wrote and a subsequent review which declared that her paper had inserted ‘a sliver of originality’ into the area of study. This means that innovation isn’t always about coming up with something brand-new and ground-breaking.

Innovation 73

Innovation iPod Music Lecture 73

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FEBRUARY 23, 2012

The original article includes examples of each type of error along with details of how frequently they occur. List or bullet punctuation. Table or figure labels. Punctuation in tables. Capitalisation in tables. Hyphenation of compound modifiers.

Comparison 40

Comparison Study Site Images 40

Good To Great

FEBRUARY 27, 2013

When I started out in instructional design five years ago, we tried to achieve it through using photographs of people, good quality voiceovers rather than computer-generated audio, and a natural and conversational tone of voice in the copywriting. And – as far as e-learning is concerned – this is the crux of the matter.

Diversity Training 47

Diversity Training Voice Virtual World Teach 47

Good To Great

APRIL 3, 2012

Aside from that, though, this letter stood out to me because of a particular piece of advice shared in it, which I think all e-learning designers (indeed, all writers!) I just came across a real gem of a letter on Letters of Note , sent by C.S. Lewis to a young American fan in 1956.

Tips 65

Tips Compliance Training Compliance Images 65

Good To Great

AUGUST 23, 2011

If you were following last week’s series of blog posts about refreshing and improving an old e-learning course in five days , there was a lot to take in. If you were putting it into practice as you went, it will have been even more intense! So here is a quick recap of the key things we focused on.

Slideshare 71

Slideshare Voice Slides Picture 71

Good To Great

APRIL 3, 2012

Aside from that, though, this letter stood out to me because of a particular piece of advice shared in it, which I think all e-learning designers (indeed, all writers!) I just came across a real gem of a letter on Letters of Note (a blog that’s definitely worth a look), sent by C.S. Lewis to a young American fan in 1956.

Tips 40

Tips Write Blog Compliance Training Compliance 40

Good To Great

FEBRUARY 16, 2011

If I can see there are far more telling interactions than testing ones, for example, I’ll make sure that the key learning point screens use testing interactions (I explained why this is preferable in my last post). It gives me that little bit of distance that helps me be objective about the storyboard and my initial choices.

Storyboard 53

Storyboard Virtual Classroom Create Write Blog 53

Good To Great

AUGUST 12, 2011

I know e-learning but I’m no developer, so I think my capabilities are fairly representative of the average, not-particularly-technical L&D manager or instructional designer. I can’t create or edit the graphic design of screens, develop new screen templates or single-handedly develop and integrate audio and video.

Instructional Design 68

Instructional Design Templates Learning Twitter 68

Good To Great

AUGUST 18, 2011

It doesn’t have to mean virtual world style characters; many of the same benefits can be achieved simply through adding photographs of narrators or characters, for example. Add real-life examples or employee quotes. Just one or two will do, so don’t panic if you don’t have reams of examples to hand.

Voice 67

Voice Case Study Conversation Examples 67