Is Enterprise search the answer to L&D’s interruption problem?
From the Coleface
JANUARY 22, 2014
Let’s start by recognising a problem inherent to the conventional model of L&D, which I call the “interruption problem” To access L&D’s services, a learner is taken out of their workflow to go to a training course, webinar or e-learning module. The search function on most portals/ intranets is not great.
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