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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. So here’s a cognitive story about when and where a job aid would help. The support section of the site did list the error codes, but numerically, not by icon.

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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. How do you make information available at the right time? Also, what is the right information at this time? A simpler solution is a ‘pull’ solution, where the individual asks for help.

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How Learning Management Systems Support Hybrid and Blended Learning Models

Fly Plugins

In the world of education, the rise of online learning has brought about innovative teaching approaches such as hybrid and blended learning models. These models combine both traditional face-to-face instruction and online learning experiences, allowing for more flexibility and personalized learning.

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. Even though I knew the route like the back of my hand, my GPS was there to inform me of traffic, accidents, construction, and other time wasting events. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support?

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance.

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Increasing Use of Microlearning Courses for Performance Management

Infopro Learning

Microlearning is gaining momentum among companies, whether small or large, focusing on driving engagement, boosting retention, accelerating performance, and increasing ROIs. They all are quick to digest and have a long-lasting impact on learners’ memory, thus improving retention and performance. Improving Workforce Skills.

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Agile Microlearning Explained

Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes. Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.