Jane Hart

FEBRUARY 21, 2016

Social learning is not a new concept or a new term; we’ve always learned socially – from our parents, siblings, friends and from our colleagues at work. But a new definition of social learning has emerged in recent years; one that implies the use of social technology for learning.

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Social Learning Performance Support Social Support 100

Jane Hart

OCTOBER 15, 2012

Learning professionals who only know how to design training are missing out on many other opportunities to improve work performance. For instance, most learning happens informally on the job. Formal instruction accounts for less than 20%, and some research shows it is about 5% of workplace learning.

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Performance Support Support Performance Training 180

Dashe & Thomson

MAY 21, 2013

Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? The post The Myth of Multitasking: Another Case for Performance Support appeared first on Social Learning Blog.

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Docebo

JULY 4, 2019

Learning and development’s future is set to be impacted by three key factors. . For L&D to remain relevant, we need to develop new, business-focused and technology-enabled ways to support workers (and how they work) to deliver business results. The Impact of Learning Technology So Far. Achieving Richness and Reach.

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Learning Technologies Performance Support Technology Docebo 161

Jane Hart

APRIL 29, 2013

In my previous post I showed that an analysis of how Knowledge Workers like to learn at work suggests that L&D departments should consider working more closely with people managers to support the continuous development and performance improvement of their people – both in teams and individually.â?¦ Social learning'

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Performance Support Support Performance Knowledge Worker 236

Dashe & Thomson

APRIL 15, 2021

Informal learning and training have been on the rise in organizations across the globe, and social learning has become an increasingly hot topic in L&D departments as more organizations look to leverage the expertise of their subject matter experts (SMEs).

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Social Learning Social Strategy Expertise 229

Instancy

SEPTEMBER 11, 2023

This app harnesses the power of computer vision to recognize and understand real-world objects, then seamlessly connects users to relevant learning resources. Learning at Your Fingertips Let’s say you come across a new piece of equipment at work. Augmented Reality: Bringing Objects to Life But it doesn’t stop there.

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Augmented Reality Performance Support Scanning Performance 52

Instancy

JULY 11, 2023

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

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Performance Support Knowledge Online Learning Support 40

Jane Hart

APRIL 27, 2017

At the heart of this model is a self-reliant, modern employee who addresses their own learning and performance problems, organizes and manages their own professional goals, continuously learns and keeps up to date, builds their own (personally-selected) learning toolkit and maintains their own digital portfolio.

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Performance Support Support Toolkit Portfolio 224

Jane Hart

MARCH 20, 2012

Social tools are changing not only the way that professionals are working and learning but also the way that organisations are transforming into social businesses. This service area will continue to design, deliver and manage training, e-learning and/or blended learning events. Click image for full-size version.

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Performance Support Blended Learning Social Support 232

Clark Quinn

DECEMBER 22, 2020

Someone on LinkedIn asked about a way to evaluate orgs on their learning infrastructure. And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. Recently, someone asked about an organizational learning maturity model.

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Performance Support Performance Metrics Organizational Learning 295

eLearning Industry

DECEMBER 1, 2020

All of us learn from different sources ranging from structured or Formal Training to learning by watching others or taking specific help from colleagues. The biggest learning certainly is on the job (often through challenges that we face and overcome). But what do we do with this data?

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Performance Support Performance Ratio Support 104

Jane Hart

JUNE 4, 2012

So one approach that I have been promoting is, instead of thinking of Formal and Informal Leaning as polar opposites, rather to think in terms of a Social Workplace Learning Continuum (as shown diagrammatically in the image on the right). But in order to support the full SWL Continuum, there are 5 points to take on board.

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Performance Support Social Support eLearning Guild 210

Learning Rebels

NOVEMBER 8, 2023

As organizational learning continues to evolve, it’s time to dust off a learning method that has the power to reshape how knowledge is cultivated and shared and addresses employee well-being : community-based learning. It’s a fundamental concept that underpins how humans learn from one another in everyday life.

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Community Diversity Training Customer Service Learning 130

eLearning Industry

JUNE 6, 2020

Social learning isn’t necessarily tied to social media, though it can be. How can you best apply it to corporate training to improve employee performance and encourage peer-based support? This post was first published on eLearning Industry.

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Social Learning Performance Support Social Performance 77

Docebo

DECEMBER 16, 2021

Corporate learning management systems (LMSs) were in their nascent form (used as platforms to deliver training and manage talent). Phones are beyond smart (and capable of shooting professional-grade videos), Wi-Fi is everywhere, and LMSs have evolved into AI-powered, multi-product learning suites. Cell phones weren’t smart. That’s key.

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Social Learning Social Wiki Enterprise 130

Kitaboo

OCTOBER 30, 2023

The term “social learning” was first coined by Albert Bandura, a Canadian–American psychologist and professor of psychology at Stanford University. ” His social learning theory focuses on four elements, which could be applied in the context of learning within organizations and institutions.

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Social Learning Social Education Online 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

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Performance Support Services Support Custom 52

Adobe Captivate

JULY 10, 2018

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools.

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Performance Support Support Performance Tools 45

Infopro Learning

MARCH 30, 2021

Today it is becoming more and more common for organizations to adopt remote-friendly learning programs. They are now looking for ways to streamline their online training programs, and for many, outsourcing with a learning administration provider is the answer. Hosting and Moderation of Virtual Learning Programs.

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Virtual Classroom Association Learning Management System Metrics Outsource 419

Learnnovators

MARCH 22, 2015

“ Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. ” – Albert Bandura (Originator of Social Learning Theory). “ ” – Albert Bandura (Originator of Social Learning Theory). “ THE JOURNEY.

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Social Networks Social Learning Social Case Study 172

Jane Hart

APRIL 11, 2016

Ready to get results with performance support? Trivantis have asked me to host this free webinar, in which I will consider how you can move beyond instructional design to designing for performance support. How to support content personalization. In the session I will cover the following aspects.

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Docebo

JUNE 13, 2019

True learning personalization requires a deeper understanding of a learner’s role, depending on a deep understanding of behavioral patterns and real-time data to create highly contextual learning experiences, powered by the right technologies, that are more relevant, more engaging, and therefore, more effective.

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Docebo Personal Learning Performance Support Personal 103

Infopro Learning

MAY 17, 2016

Information overload occurs in learners that have finally been exposed to on-the-job training for a new competency or role, and although they are continuing to learn and improve, there is too much new information to retain. Performance Support: Nothing will aid learners more during on-the-job training than performance support tools.

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Information Overload Performance Support Authoring Tools Informal 238

Jane Hart

MARCH 11, 2013

This is a post in a series that I am writing about how the future role of L&D is moving from “packaging learning” to “scaffolding learning”. But what these both have in common is that they are still a “ managed learning ” process. “It is team learning, not individual learning, that adds to organizational learning.”

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Performance Support Support Teams Metrics 224

The Simple Shift

MARCH 20, 2020

Today, with so many people physically (I won’t call it Social) distancing there is a mad scramble by organizations to support their employee learning needs. However, much appears to be in the form of formal efforts like online learning and virtual training.

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Social Social Learning Guide Performance Support 138

Jane Hart

NOVEMBER 13, 2012

Because that is how today’s Smart Workers (SW) prefer to learn. So I’ve now annotated my previous diagram to show how 8 key ways that Smart Workers learn today map onto the diagram. The Smart Worker (SW) learns continuously as she does her job > Integrate learning in the workflow.

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Performance Support Support Organization Portfolio 215

Learnnovators

MAY 11, 2015

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix.

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Social Learning Social Integrate Blended Learning 176

Paradiso

APRIL 26, 2019

Chatbot for eLearning is the support tool that accompanies the training process to provide more closeness to the users and thus combat the face-to-face barrier within the virtual training platform. Chabot for eLearning is changing the history of online learning. Learning Assistant: Users will have a study partner at hand.

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Performance Support Providers Support LMS 123

Jane Hart

AUGUST 31, 2012

I am often asked how to support social collaboration in the workplace. As I showed in my recent blog post , there are some big differences between learning in an e-business and learning in a social/collaborative business.

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Collaboration Performance Support Social PKM 208

Jane Hart

SEPTEMBER 11, 2016

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. It will also look at how you can help a manager to build a social team so that they can learn together effectively as they work. The workshop agenda is as follows: Part A: Personal Learning.

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Performance Support Support Social Networks Yammer 100

Tony Karrer

MAY 4, 2010

The Big Question for May is Learning Technology 2015 – it asks what we expect workplace learning technologies to look like in 2015. I definitely want to include Performance Support as part of the discussion. I think we are reaching a time when we are going to see an explosion of Performance Support.

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Performance Support Support Performance Cognitive 113

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

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Performance Support Authoring Tools Masie Compliance Training 321

Jane Hart

MARCH 1, 2012

In my last blog post, From Social Learning to Workforce Collaboration , I talked about how I have been helping organisations support workforce collaboration. This might be achieved through the creation of (internal) job aids as well as by encouraging the use of external resources (content, tools, networks) on the Social Web.

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Performance Support Services Compliance Training Support 198

EI Design

JULY 19, 2018

Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings.

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Performance Support Format Performance Support 42

LearningGuild

NOVEMBER 15, 2017

As the meaning of community changes in the digital age, managers can support emerging social learning communities in. multiple ways.

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Community Social Learning Performance Support Support 65