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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188
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Training Evaluations 101: Benefits, How To, Plus Examples You’ll Want To Use

Spark Your Interest

There are examples of training evaluations that focus on the financial costs of changing behavior. For example, consider a course on selling instructional products to generate revenue or educating a customer about a new product they have purchased from you. And others that incorporate holistic measures of skill, ability, and knowledge.

Evalution 221
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What is the future of sales enablement?

CLO Magazine

Fast forward to my first sales trainer role in 2007 and the approach wasn’t much different. I’ve implemented their software in my past two organizations, due to their functionality but also their collaboration and excellent customer service. The sales team must adapt to provide customized interactions with the buyers.

Sales 79
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Training: The Value of Assessments

The Logical Blog by IconLogic

According to their scheme, which they call the Kirkpatrick Business Partnership Model, there are four levels of results that can be assessed: Reaction, Learning, Behaviors, and Results. Have they adopted new behaviors? And finally, have those new behaviors resulted in the business results that were the ultimate goal of the training?

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Articulate Storyline – 9 Practical Ways To Make A Great Course Within Your Budget

Spark Your Interest

It enables instructional designers to create custom interactive courses. Highly customized content. If you’ve got the skills and competencies most instructional designers have, Articulate Storyline allows you to author highly customized and engaging content. It’s a cloud-based e-learning authoring tool.

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Wheel of Fortune® for Training and Education Joins JEOPARDY!® in The Training Arcade®

eLearning Brothers

Since 2007, The Game Agency has created micro-training games and deep immersive simulations, designed to reinforce educational content, assess learner comprehension and increase knowledge retention. Users can look forward to all of the fun and familiarity they know and love as Wheel of Fortune joins the current success of JEOPARDY!

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Want to help someone learn? Have them assume a role.

Kapp Notes

From a social learning context allowing the learner to mimic or role-play desired behavior influences future behaviors of the learner. A role play places the leaner into a learning situation closely resembling the real life environment in which the desired behavior will be exhibited. The classroom context is artificial.

Roles 193