How Coaching enables L&D and improves workplace performance


In his book The Manager as coach and mentor , Eric Parsloe succinctly explains what coaching is, and why it should be a common practice in the training process. Coaching is a process that enables learning and development to occur and thus performance to improve. To be successful a coach requires a knowledge and understanding of process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place”.

Trending in Workplace Learning 2015….

Allison Rossett

Many colleagues have asked what I think will emerge in workplace learning in 2015, “What’s important for 2015, in your view?” ” Or they put it this way, “Have you read anything worthwhile that summarizes trends for 2015?” Got a bumper sticker on trends, 2015?” Here is where I think workplace learning will trend in 2015. My focus here has been on what distinguishes 2015 to me.

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Best Practices for Blended Learning Design

Web Courseworks

Darcy Luoma, Lead Instructor, UW–Madison Professional Life Coach Certificate Program. Aphra Mednick, Program Director, UW–Madison Professional Life Coach Certificate Program. Association educational leaders who are responsible for developing adult learning programs often struggle with defining what makes for a quality educational program, especially one that relies heavily on technology. Key Ingredients of Blended Learning Program Design.

Coaching via Video

KZO Innovations

Why should you be sure to include video in your coaching methods? Here, we’ll answer these questions and illustrate why you should coach via video in the workplace. If your coaching is procedural in nature, then videos are a great way to present a string of procedures in a comprehensive way that can be referenced again and again. Here are more benefits of creating coaching videos: . They give your coaching added variety and change of pace.

Trainers: Don’t Forget to Coach!

Bottom-Line Performance

Consider Coaching. You have to consider coaching. Case in Point: We’ve put our entire sales team through extensive sales training that started in 2015. She went through formal classes and then shifted into a blended approach of 1:1 coaching sessions followed by monthly 2-hour group training sessions. After she finished foundational training, the other members of her sales team began their training—with her providing ongoing coaching to them.

16 Signs of a Learning Culture

The Performance Improvement Blog

Managers are coaching ; they are partnering with direct reports to develop their capacity to achieve organizational goals. Employees are constantly experimenting with new ideas and programs for the purpose of finding out what works and what doesn’t and learning what they need to do to be successful; experimentation is valued by leadership. How do you know your organization has a learning culture ? What will you see people doing? How will people be learning?

Training 2015 Conference: eLearning Maker Faire Resources

Kapp Notes

Welcome and excited you will take part in the eLearning Maker Faire at Training 2015. My gestures are programmed to look realistic and to provide you with the feeling of interaction with an actual person. Software to allow you to evaluate and coach for presentation skills. Before the conference, you need to download the following to your laptop or mobile device. Microsoft PowerPoint (Version 2010 or later). Codebaby (Please Download the Free 30 day Trial).

Training Culture vs. Learning Culture

The Performance Improvement Blog

In a training culture, the assumption is that the most important learning happens in events, such as workshops, courses, elearning programs, and conferences. In a learning culture, it’s assumed that learning happens all the time, at events but also on-the-job, through coaches and mentors, from action-learning, from smartphones and tablets, socially, and from experiments. What’s the difference between a “training culture” and a “ learning culture ”? The answer is, “A great deal.”

Best Practices for Blended Learning Design

Web Courseworks

A Case Study of the UW Professional Life Coaching Certificate Program. Darcy Luoma, Lead Instructor, UW–Madison Professional Life Coach Certificate Program. Aphra Mednick, Program Director, UW–Madison Professional Life Coach Certificate Program. National associations are often challenged to come up with professional development programs that garner a strong reputation and brand and also generate revenue. Coaching Theory Presentations.

PwC Canada Strives for a Learning Culture

The Performance Improvement Blog

Another speaker at the event, Karin Muchall, Development Leader for PwC Canada, impressed me with her description of how PwC is implementing the principles of a learning culture through a program they call Enhanced Working Practices TM. The PwC Canada Web site describes the program this way: Promoting Enhanced Working Practices (EWP) and experiential learning Our EWP program empowers our people to learn within the context of their day-to-day work.

Coaching A Bridging Tool for HR and Talent Management

Training Industry

Coaching has been around for thousands of years. Ancient Olympians had coaches to help them train and prepare for competition. Machiavelli gave us The Prince, a booklet on self-coaching. Today, coaching is a must in athletics from a very young age. Also, many professionals seek the guidance of a life coach to do better in their professional and personal life. Here, the focus is on coaching as a tool in HR and L&D. Coaching is none of the above.

Lies About Learners and the Internet of Things

The Performance Improvement Blog

Instructor-led delivery of training content continues to lead the way when it comes to formal programs, but most learners prefer an anytime, anyplace, any path, and any pace approach to learning. . Traditionally, HR managers and training specialists have been given the responsibility to decide what employees need to learn, often with input from SMEs, and then they push that onto the learner through training programs.

Reasons Why You Need to Create a Learning Culture

The Performance Improvement Blog

The reliance on formal leadership training programs has proved inadequate and misguided. He argues that leaders need to be allowed to develop over time with the help of coaches and mentors. He writes, “Don’t train leaders, coach them, mentor them, disciple them, and develop them, but please don’t attempt to train them.”. Coaching Leadership Learning Culture Management Organization Culture Organizational Learning Training Training Impact

ID Badges: My Experience with TIfPI’s Certification

Experiencing eLearning

Currently, the badges are all based on different types of deliverables: asynchronous e-learning, instructor-led training, coaching, job aids, community of practice, mobile learning, etc. TIfPI’s ID Badges are a relatively new certification program. Last month, I earned my badge for Instructional Design: Goal- or Problem-Based Scenarios [ID(GPS+)] from The Institute for Performance Improvement (TIfPI).

Marshall Goldsmith – 15 Coaches


Dr. Marshall Goldsmith has been recognized as one of the top ten Most-Influential Business Thinkers in the World and the top-ranked executive coach at the 2013 biennial Thinkers50 ceremony in London. Many of you will remember that Dr. Goldsmith was also our keynote speaker at our Brain Matters 2015 online conference last year. Marshall’s newest project is called 15 Coaches. This program has the potential to change a lot more lives than 15, however.

Is the Corporate University Dead?

Your Training Edge

Today workers or employers no longer sit next to their managers for getting coached or trained; rather they are now working everywhere and anywhere. That’s why new hire, soft-skills programs and management training are all now putting together with the online events, activities and reference material. It utilizes performance consultants to discover and understand business problems and delivers content, resources, programs, references and more. Copyright 2015 Bryant Nielson.

5 Ways to Stop Training Content Overload

Bottom-Line Performance

In the customer training we created for Roche, we created a robust facilitator guide and participant guide that broke up the day and incorporated lots of coaching and practice opportunities. This customer training program created for Roche Diagnostics includes a personalized eLearning course and an app that allow instructors to deliver tailored lessons. Product launch cycles are speeding up. Compliance and regulatory requirements are not getting any easier to fulfill.

Podcast: Marshall Goldsmith – 15 Coaches


The first mentees in Marshall Goldsmith’s “15 coachesprogram are gathering to begin an amazing experiment. Dr. Goldsmith is teaching a group of leaders, teachers, trainers and coaches everything he knows. And as the most influential coach of our time, that’s a lot of free sharing. When I first interviewed Dr. Goldsmith about this program, he was limiting it to 15 people.

50 Ways to Lever Learning

The Performance Improvement Blog

Coaching – a relationship in which a trained coach helps an employee develop the knowledge and skills to be a more effective manager by addressing real situations that manager faces in workplace. Webinars – participating in a Web-based program using video conferencing software; usually a one-session offering by an expert on a specific topic. (My apologies to Paul Simon.). In a learning culture , formal training is just one of many methods used to facilitate employee learning.

Four False Assumptions About Leadership Development

The Performance Improvement Blog

Deloitte has identified “leadership development” as a major challenge for HR leaders in 2015. We put them through intense one-shot programs and expect them to become high performers. Experience alone is not how we learn; we learn from reflecting on that experience, sharing those reflections with others (coaches, mentors, experts, etc.) However, the research group observes that HR leaders do not have the capability to meet this challenge.

Podcast: Marshall Goldsmith – 15 Coaches


Marshall Goldsmith has been recognized as one of the top ten Most-Influential Business Thinkers in the World and the top-ranked executive coach at the 2013 biennial Thinkers50 ceremony in London. Many of you will remember that Dr. Goldsmith was also our keynote speaker at our Brain Matters 2015 online conference last year. Marshall’s newest project is called 15 Coaches. This program has the potential to change a lot more lives than 15, however.

Why Customization is Key in a Sales Training Program

Training Industry

There’s no such thing as a one-size-fits-all sales team, so it shouldn’t come as a surprise that off-the-shelf sales training programs aren’t nearly as effective as customized programs. Here are three reasons why customization is key in a sales training program: You’ll get buy-in from the learners Based on our experience, most sales groups are more interested in spending time in the field with customers and prospects than in a classroom.

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Personal Learning Networks: For Ongoing Learning in a Connected World

ID Reflections

I have recently joined the open section of #MSLOC 430 - a graduate course in the Master''s Program in Learning and Organizational Change at Northwestern University. By connecting with diverse individuals, we can build a broad and deep support system of colleagues, mentors and coaches. This is the first week and I am absolutely looking forward to exploring the topics, learning from the other participants and participating in exciting conversations.

Are Managers Too Busy to Learn?

The Performance Improvement Blog

Managers resist attending formal training events and participating in other kinds of learning activities (elearning, mentoring, coaching, action-learning, communities of practice, internal wikis, etc.) A water-cooler conversation about expectations and performance improvement, an informal inquiry about what was learned from a recent training program, an on-the-job suggestion to improve technique, often do not take more than a few minutes.

Creating a Learning Culture in Highly Regulated Industries

The Performance Improvement Blog

However, it would be a mistake to think that a formal training program alone will result in the learning that is necessary for efficiency and productivity. First of all, one-time, or even annual programs, is not how the vast majority of people learn. Formal training programs cannot prepare employees for all of the possible events that can occur in large, complex organizations. This takes learning from experience in the field, with the guidance of coaches and mentors.

Sahana Chattopadhyay – Crystal Balling with Learnnovators


In the past, L&D‘s focus had been to design training programs based on defined learning needs, skill gaps and business goals. However, by definition all training programs are past focused based on an analysis of the past, imparting best practices and documented explicit knowledge. The reward system will focus on desired behaviours like collaboration, taking of initiatives, coaching and mentoring of others, taking lead in communities and fostering knowledge sharing practices.

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7 Strategies to Facilitate "Working Out Loud"

ID Reflections

Today, most organizations are caught between the crossroads of traditional training (top down sessions, expert created content, L&D owned programs) and the modern workplace learning practices reflective of networked learning, collaboration and cooperation, user-generated content, ongoing conversation and debate, open feedback and transparent sharing.

Why you should start measuring informal learning today


But now, organizations are coming to terms with the fact that people learn more of what they need to be effective at their job through informal, on-the-job and coaching channels than they do through more formal means. Since it can be difficult to understand how a learning program impacts the organization (or calculate ROI ), companies simply don’t do it. Basic questions to help gauge formal learning: How many people participated in the program?

Learning 3.0: How does your organization stack up?


One key takeaway from the Aberdeen Group study is how best in class organizations provide employees with a diverse spectrum of learning opportunities and experiences , and want a learning solution that captures learning that’s taking place informally – on the job, through coaching and mentoring, and through social connections and knowledge sharing. Between July and August 2015 Aberdeen Group surveyed 322 businesses about key trends in learning.

When to Coach and When Not to Coach

CLO Magazine

Add coaching to my already busy schedule? These are common responses from leaders when they’re asked — or told — to add coaching to their already overloaded plates. All over the world, leaders are using coaching to gain a competitive edge. But does coaching solve every problem one might encounter in the workplace? Determining when coaching is a good investment can be challenging. He needed a coach. Barbara needs a coach. He needs a coach.

Learning 3.0: How to uncover hidden knowledge in your organization


Best-in-class organizations measure learning program effectiveness. The video can be shared with learners on the organization’s LMS, where it can be used to coach others and reinforce on-the-job training. We recently published a report in collaboration with Aberdeen Group entitled: The New 70:20:10: The Changing Face of Learning. We delve into Aberdeen’s findings in this blog post and examine how leading organizations support learning in forward-thinking and innovative ways.

MOOCs in Workplace Learning - Part 2: Designing a MOOC

ID Reflections

Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. Thus, along with coaching and mentoring, there is a growing requirement for organizations to build and facilitate an environment of continuous learning. A MOOC has the following core components: Content Custom built – The base content of a MOOC can consist of custom-designed content as required by the org and the purpose of the program.

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7 eLearning and Ed Tech Trends You Must Try

eLearning Brothers

According to the Global Industry Analytics Report , the global eLearning market is going to reach $107 billion in 2015; plus, ed tech funding is not going to slow down after jumping 55 percent last year. Such programs are much like having your own individual virtual coach that tells you what do to via a Bluetooth headset. More and more students (both young and old) are turning to modern technologies to get an education.

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9 Clever Elearning and EdTech Trends You Must Try

eLearning Brothers

This site also offers Nanodegree programs, an online certification on the following tracks: front-end development, back-end development, iOS development, and data analysis, that can be earned within 6-12 months. For educators and eLearning coaches who have difficulties in creating their courses from scratch, Siminars will make your life smooth and easier. Guest post by Gabbie Keegan. She writes mostly about education, lifestyle, writing tricks, and careers.

Integrating Social Learning In The Workplace


Social learning is much more a cultural outcome than a process or a program to be followed. Organizations are fairly adept at implementing training programs, providing LMS access and checking for completion. Genuine appreciation, support and coaching need to define management attitude. I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now.