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Meet the CLO Advisory Board: Judy Whitcomb

CLO Magazine

CLO: How did you become interested in learning and development? CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? CLO: How do you enjoy spending your time outside of work? I also love studying and honing my skills as a Gallup Strengths Coach.

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What does the future hold for AI-enabled coaching?

CLO Magazine

Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. But what if your career or executive coach wasn’t actually a coach at all — or even human? Where Human Coaches Shine.

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How Coaching Can Help the Majority Culture Understand Difference

CLO Magazine

In one example from my experience as a coach, an otherwise highly skilled senior manager started to lose client-facing opportunities, unaware that certain traits — in this case extreme soft-spokenness and lack of eye contact – while not unusual in his native culture, were not viewed positively in the American business environment, but no one wanted to offend him by pointing this out. Leadership Development coaching Majority Culture multicultural workforce

Evaluating Sales Training Programs

Unboxed

But before you zero in on new training, consider the following when evaluating sales training programs. The more accessible a sales training program is, the more involved your team will be. A study by CLO Magazine reported 70% of employees surveyed felt more motivated to learn when they could access the training on their mobile devices, while 72% reported increased engagement with mobile learning. Consider gamification when evaluating sales training programs.

Cohort-based programs can develop leaders at all levels

CLO Magazine

Each of us has facilitated numerous cohort-based leadership development programs in corporate and academic contexts. And we’ve found that designing powerful cohort-based executive development programs requires that seven “success factors” be in place to ensure programmatic success.

How to make a transformational impact as CLO: 5 key takeaways (Ep13)

Elucidat

This week, we spoke to David DeFilippo about the role of a CLO and knowing when to push back to generate real impact. Today, David runs his own consultancy as well as being an executive coach in Harvard Business School’s executive education programs. At the heart of David’s success is his passion for and understanding of what it takes to be a truly great coach. The post How to make a transformational impact as CLO: 5 key takeaways (Ep13) appeared first on Elucidat.

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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. A November 2019 article in ATD’s TD Magazine , “Future-Ready or Not?”

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed?

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Cleveland Clinic expands its leadership development program thanks to a $23 million gift

CLO Magazine

Cleveland Clinic, a nonprofit academic medical center in Cleveland, Ohio, has announced it will strengthen and expand its learning and development program thanks to a $23 million gift from the Jack, Joseph and Morton Mandel Foundation. Cleveland Clinic has renamed its leadership development program the Mandel Global Leadership and Learning Institute in honor of the benefactors’ foundation. Cleveland Clinic’s Main Campus. Photo courtesy of Cleveland Clinic.

The 7 Trends Reshaping Talent Development

CLO Magazine

Assess each new leader’s skills and tailor development programs appropriately. What you can do: Build a coaching culture. The post The 7 Trends Reshaping Talent Development appeared first on Chief Learning Officer - CLO Media. Leadership Development Talent Management Technology #MeToo change endurance coaching culture company culture digital fluency disruption learning trends women leadersToday’s talent development teams face a tough reality.

Always On, Always Available Learning With Chatbots (and Training Magazine)

Learningtogo

You can’t be available to provide coaching and feedback 24/7, but an intelligent chatbot can! In this session, you’ll develop ideas for realistic, engaging, two-way conversations in your next learning program. You’ll discover programming tools to get started without specialized skills or equipment. Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.),

Trish Holliday Teaches Tennessee a Lesson

CLO Magazine

During that time she created programs for local youth and families and helped build clean water systems and repair homes so the people of the community could live a better life. In 2005, Holliday left the ministry for a job as training officer with the state of Tennessee, where she quickly moved up the ranks to assistant director, then director, and ultimately CLO. Leaders participate in live programs, online training and one-on-one executive coaching throughout the year.

8 Top Learning and Development Podcasts

Elucidat

The eLearning Coach. Join Simon Greany (our very own CLO and founder of Elucidat) in discovering the strategies being used in some of the worlds most successful organisations to deliver transformative large scale learning programs. Hearing from other industry experts is a great way to keep your finger on the pulse, get new ideas and inspiration for how to improve L&D in your organization.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

In this episode of the Chief Learning Officer Podcast, Jon talks about that “crucible of leadership,” how he rebuilt himself and his team in the wake of his failure and how they came to establish the Discover College Commitment, an industry-leading tuition assistance program that all Discover employees are eligible for starting on their first day. April 2019 Profile: Discover Financial’s Jon Kaplan. And I guess how much a CLO is tied in with company culture.

Taking your training program digital? Ask these 3 questions

CLO Magazine

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. Employees need on-demand, digital training programs to increase digital adoption. Can your digital training program scale with your business?

Women and Diversity in the Workplace: Do Your Inclusivity Initiatives Measure Up?

CLO Magazine

Below are some tips for avoiding pitfalls as you plan or re-assess your D&I programs: Embed D&I throughout the talent pipeline. Provide specialized coaching/mentoring. Women from multicultural backgrounds can benefit from having a coach or mentor with whom they can surface unconscious biases , discuss options and hone their communications skills. appeared first on Chief Learning Officer - CLO Media.

Inspirational leaders own their imperfection

CLO Magazine

My best learnings came when my leaders opened up about their career mistakes, often while coaching me through my own. Case in point: I had recently completed a live television interview on a recognizable news program, when I stepped off the set and asked my assistant how I did.

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15 performance questions L&D should ask (before running)

Learning Wire

The Learning Needs Analysis has always been THE approach to aggregating common development needs and delivering a standard program. L&D professionals must recognize that a learning performance analysis is an essential part of effective learning programs and therefore must be able to understand and perform this analysis. Business leaders want learning programs to target relevant and measurable business results.

Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

Sam has led large scale digital learning programs at Barclays, Tesco, and Hitatchi Rail, reaching audiences of up to half a million people. I started off working as part of a team, building some of the first online executive education programs, and then fell out of the industry and then came back into the industry having worked for companies like Barclaycard, working with Tesco, most recently working with Hitachi Rail. I can have a brilliant coaching conversation.”.

CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. For his first act as CLO, Ilvento brought together the leaders of every business unit to agree on a single learning management platform. He also began meeting with the C-suite to discuss their vision for leadership development, which led to the creation of the Commvault Management Training Program. “We Joe Ilvento knows how to sell.

Is There a Gender Gap in Workplace Training?

CLO Magazine

To help companies address the underrepresentation of women in the C-suite, BTS launched the Accelerating Women Executives program. The program provides women with a six-month “leadership journey,” consisting of an assessment of their strengths and opportunities, executive coaching and sponsorship. appeared first on Chief Learning Officer - CLO Media. New survey results suggest there is a gender gap in training in the workplace.

Learning at Large Ep6: Measuring the effectiveness of human-centred learning

Elucidat

I think two that I’ve been really proud of—during my time in oil and gas, first was a redesign of our induction program, and it’s a story I’ve told before. And so, instead of doing what everybody else does with their induction programs—they just dump all of the corporate content into them— we talked to people and said what problems have you got, what are you really worried about, what do you care about when you join?

Immersive learning is changing the way leaders develop

CLO Magazine

Executive Development Associates’ “2019 Trends in Executive Development” report determined that “digital culture shock” is driving most of the interest and evolution in executive education today as leaders seek new knowledge and skills to help them adapt. That was the experience Alex Katzman had when he attended University of California, Berkeley’s three-day on-site High-Impact Leadership Program.

The 50:50 learning model

CLO Magazine

People, roles and responsibilities tend to change fast, and a default training program is not agile enough to keep up. Social Learning: Shadowing, Coaching and Knowledge Sharing. In our research with startup founders, we found a variety of social learning interventions being implemented by them, which follow: Mentoring: A mentoring program can help new employees learn more quickly about an organization and how to meet the expectations of their job.

Top of Mind: Experimenting with Social Physics

CLO Magazine

But here, I’d like to share a nascent, not yet tested idea: applying “social physics” to our learning and leadership development programs. Social physics may prove incredibly powerful for both classroom and virtual channels, and potentially even for communities of practice, digital coaching, mentorship initiatives, longer-term/cross-channel leadership development programs and more. Allison Horn is the managing director of learning and leadership development at Accenture.

Learning at Large Ep4: Decentralizing L&D to support a successful learning culture

Elucidat

Lars brings over 27 years of experience in the design and implementation of large-scale learning programs and performance improvement solutions. So, I think an L&D team, as it might be called now, they need to be populated by true learning professionals—people who have actually recognized the range of skills that are needed in being able to advise and then design and coach and support people in creating a meaningful learning experience.

Excellence in E-Learning

CLO Magazine

Excellence in E-Learning recognizes vendors that have rolled out an innovative and effective e-learning program or suite for a client. Due to this demand, Learn@Cox was launched in 2019, delivering an easy, streamlined experience across all four Cox divisions via SumTotal Learning Management.

Doing workplace diversity and inclusion properly

CLO Magazine

locations so its 175,000 employees could complete a four-hour anti-bias training program, also following a racial profiling incident in a Philadelphia store. Consequently, millennials and Generation Z rank D&I high among what they value in employers, according to Deloitte’s 2018 and 2019 “Global Millennial Survey” reports. At first, she thought it had something to do with the specific individuals she was coaching, but she quickly realized this wasn’t the case.

Experiential Learning Through Cultural Immersion

CLO Magazine

Diversity programs are often introduced into companies that are struggling with representation already, which means filling diversity slates takes longer and requires more investment. But perhaps the biggest reason for burnout is the simplest: The existing programs aren’t working. Focused more on quotas, multiyear program roll-outs and company restructuring, many of the diversity, equity and inclusion initiatives in play today are missing the point.

Matching Military Veterans With Business Veterans

CLO Magazine

“When I heard about this particular program, there was only one answer. Central/West at Oracle, about a new mentorship program for veterans. Dutter serves as a mentor in the program, established through a partnership between Military Veteran Partners and B2B sales training company Empire Selling. The program matches experienced business leaders with military veterans and entrepreneurs committed to veteran hiring.

Excellence in Technology Innovation

CLO Magazine

Faced with low engagement and completion rates of their 7-week Story Impact workshop, Microsoft reached out to GP Strategies to revamp the optional program for meeting preparation, executive presence and storytelling.

Giving Employees Space to Fail

CLO Magazine

At this past CLO Fall Symposium, Raz said Airbedandbreakfast.com’s failure at South by Southwest, and the feedback that came from it, led to the single most important innovation that transformed Airbnb into the biggest online marketplace for arranging and offering lodging. If you have someone in marketing who wants to learn programming, take advantage of that,” he said. She said a big part of a CLO’s role is to train management on how to support that culture.

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Podcast 27: What Makes Microlearning Work? – With Karl Kapp

Talented Learning

We classify this as a “coaching” type of microlearning. Find out on October 24th from 1-2pm ET as John Leh, CEO and Lead Analyst at Talented Learning, and Mike Martin, CLO at SAP Litmos examine what works – and why. Metrics to evaluate program impact over time. WELCOME TO EPISODE 27 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.

Ep10: Socializing your learning design to support global audiences

Elucidat

Tracy and his team support over 2,000 specialist sales staff in locations all over the world, with sales training programs to drive performance improvements. So, as you start designing programs or looking at programs that other people have designed, you have that firsthand knowledge of what works and what doesn’t work. . We’ve rolled the program out in Korea, China, Singapore, Taiwan, Malaysia. What does a comprehensive training program look like?

Creating Conscious Capital

CLO Magazine

That means drivers who meet the criteria of driving a certain number of hours per month and receive top passenger ratings can complete a full undergraduate degree through ASU Online or take part in non-degree courses through ASU’s Continuing and Professional Education program. This initiative didn’t begin as an education program, said Ali Wiezbowski, Uber’s head of driver engagement. The program launched in eight cities, but they expect to roll it out nationwide this spring.

Bend & Flex: Building Learning Agility

CLO Magazine

Coca-Cola’s startup weekends and incubator programs prompt staff to develop and pitch ideas that will take the company to the next level. Give your people every chance you can to apply new learnings in real-world business scenarios and reward them for coaching and serving as mentors to their peers. The post Bend & Flex: Building Learning Agility appeared first on Chief Learning Officer - CLO Media.

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L&D’s Diversity Dilemma

CLO Magazine

When Masie arrived, he ran into leadership coach Marshall Goldsmith, who lives just three blocks from Masie in New York — only to find out that Goldsmith was the other keynote speaker at the same event. Most organizations, at least in the corporate space, are doing significant campus recruiting and have many early career programs for different functional areas or the core business or operation of their business,” he said.

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