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There’s a CLO in all of us

CLO Magazine

Nurturing customer centricity The idea behind thinking like a CLO is derived from the importance of fully understanding what the customer wants. Expertise alone is not enough these days for us to become a true learning partner to the business. Business focus and acumen are key to make this happen.

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Meet the CLO Advisory Board: Bob Mosher

CLO Magazine

CLO: How did you first become interested in learning and development? They came from the business, but they had a passion for learning and a passion for development. CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021? We get help from the business, but we’re very locked in our ways.

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO.

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO.

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Business Is Learning

CLO Magazine

Now before we go too far, I am not saying corporate learning should ignore the business outcomes of what you do. Perform sophisticated statistical modeling, use a regression analysis and continue to do all the things a modern data-driven business function should be expected to do. Don’t take this wrong but you’re not doing it right.

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Thriving in a VUCA world: Balancing tech transformation with soft skills

CLO Magazine

It was originally a military term that has transitioned to a common business acronym: Volatility, Uncertainty, Complexity, Ambiguity. Organizations should consider the human aspect of any change: How will employees, vendors, customers, potential customers or analysts react? What is VUCA? Volatility is the rate and recurrence of change.

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How to Get What You Want from Vendors

CLO Magazine

Should technology malfunction or no longer serve its purpose, it would be seamlessly replaced with the help of an honest, easy-to-work-with vendor. In the process of purchasing learning technology from a vendor, learning leaders often forget to ask the most important questions. Sounds nice, doesn’t it? Niko Drakoulis.

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