CLO Magazine

MARCH 11, 2021

Kippen is the former CLO of Hilton and the former vice president of learning at Marriott International. In 2015, he was recognized as CLO of the Year. CLO: What was your official job in learning and development? CLO: What lessons did you learn in 2020 that you’re taking with you into 2021? Lots of good lessons.

CLO 84

CLO Sun Virtual World Case Study 84

CLO Magazine

OCTOBER 19, 2021

For most of you reading this article, this is your job. This article discusses the importance of implementing self-coaching tools into your everyday life. This article discusses the importance of implementing self-coaching tools into your everyday life. Its definition emphasizes why self-coaching is important.

Coaching 84

Coaching Help Cognitive Behavior 84

CLO Magazine

SEPTEMBER 28, 2023

Skills training that is technical or procedural can be directly observed and refined until an acceptable level of performance is attained. While various methods can be utilized to reinforce what is taught in the classroom, peer coaching is an effective strategy to transfer and accelerate application of skills and concepts.

Coaching 47

Coaching Skills Confidentiality Score 47

CLO Magazine

MAY 22, 2020

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. A November 2019 article in ATD’s TD Magazine , “Future-Ready or Not?” The following scenario is based on an actual coaching engagement.

Coaching 98

Coaching Business Diversity Training Leadership 98

CLO Magazine

DECEMBER 26, 2023

Over the course of 2023, Chief Learning Officer readers were most interested in articles on various aspects of development strategies for talent and leadership. They were also interested in articles about diversity, equity, inclusion and belonging, coaching and leadership strategy.

Case Study 47

Case Study Diversity Training Leadership Coaching 47

CLO Magazine

DECEMBER 25, 2023

Over the course of 2023, Chief Learning Officer readers were most interested in articles on various aspects of development strategies for talent and leadership. They were also interested in articles about diversity, equity, inclusion and belonging, coaching and leadership strategy.

Case Study 47

Case Study Diversity Training Leadership Coaching 47

CLO Magazine

AUGUST 25, 2017

Despite growing interest in soft skills training, courses to teach them haven’t seen much innovation in how they are developed and delivered. Butterfly.ai, based in New York, has developed and automated a tool for young managers in need of on-the-spot coaching. That’s where Butterfly.ai

Coaching 68

Coaching Leadership Training Train 68

CLO Magazine

APRIL 14, 2024

At the time, most companies had extensive onboarding training for new sales representatives that included basic sales skills and product knowledge. Some industries are notorious for hiring entry-level sales and training them in the general profession. A large component of sales enablement is training. But that isn’t enough.

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Sales Coaching Case Study Portal 79

CLO Magazine

APRIL 8, 2018

We have a lot of first-time managers who need coaching,” said Rick Pereira, chief people officer. Instead of moving to Macedonia himself, Pereira implemented Butterfly.ai, an artificial intelligence coaching app that provides feedback to managers on their leadership skills. Now he’s one of our strongest leaders,” Pereira said.

Coaching 84

Coaching Oracle Metrics Mentoring 84

CLO Magazine

FEBRUARY 1, 2018

For these high-value employees, specialized coaching could make a huge difference. In organizations in which coaching is seen as a coveted “perk,” access to these programs also communicates the value a company places on an individual employee. You can start by assessing the buzz around coaching within your organization.

Coaching 60

Coaching Confidentiality Performance Support CLO 60

CLO Magazine

AUGUST 14, 2019

Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. In both the HBR article and the CEO Survey report, the authors asked the same question, worded somewhat differently. Am I coaching for the right behaviors?

Coaching 60

Coaching Skills Help Case Study 60

CLO Magazine

NOVEMBER 9, 2021

This article proposes a strategic, collaborative approach to learning and development founded on four years of business, education and psychology group dynamic research and subsequent validation to address the question: What is required to build an ethical, quality-focused, productive, successful and collaborative group of working people?

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System Attitudes Training Train 84

CLO Magazine

MARCH 16, 2021

She studied techniques, conducted virtual training sessions and gave the leaders as many good ideas as she could. Six months later, Susan was asked to report the data from her training. She tried to make a connection between the training and some of the company successes, such as high employee retention.

Analytics 106

Analytics Kirkpatrick Training Train 106

Torrance Learning

APRIL 1, 2016

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning.

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Culture CLO Training Train 100

CLO Magazine

MAY 30, 2023

That’s from the Rock Solid article, “Reframing Public Sector Work for Emerging Generations.” As a training specialist in the U.S. federal government, I worked on designing and implementing training, and coaching and mentoring programs to attract new employees. Career coaching Closely related to mentoring is coaching.

Skills 41

Skills Develop Mentoring Internationalization 41

CLO Magazine

FEBRUARY 3, 2021

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. Maybe they recommended connections, training or education programs, and jobs. Last week I had a call with a CLO for a large health care provider. This tool will be a real-life human being.

Compliance Training 115

Compliance Training Technology Blended Learning CLO 115

CLO Magazine

NOVEMBER 12, 2021

At the same time, CLOs can’t overlook some of the “bread and butter” skills that leaders depend on most. While many leaders say they’ve received some training in things like communication and emotional intelligence, they showed a crisis of confidence in these core skills during the pandemic. The way to a stronger bench.

Leadership 89

Leadership Coaching Report Assessment 89

CLO Magazine

MAY 27, 2021

HR industry veteran, research analyst and founder of Bersin by Deloitte, Josh Bersin listed some of these new skills in an article by the Society for Human Resource Management. The article, though, clearly states that managers “stepped up” these behaviors. Better training for managers.

Metrics 101

Metrics Management Coaching Behavior 101

CLO Magazine

APRIL 22, 2021

When we think about professional development, we naturally jump to formal and structured activities — training, workshops, webinars, courses, conferences and the like. These are our bread-and-butter ways to engage in professional development and, for CLOs, to provide professional development to their audiences.

Develop 77

Develop CLO Performance Support Activities 77

CLO Magazine

DECEMBER 4, 2019

Mentoring and coaching are long-valued methods of leadership, career and personal development. Organizations and learning leaders have long recognized the value of coaching and mentoring their people to bring them to the next level in their careers. Elizabeth Loutfi’s article, “What does the future hold for AI-enabled coaching?”

Mentoring 47

Mentoring Coaching Compliance Training Survey 47

The Performance Improvement Blog

FEBRUARY 17, 2017

(This article was initially posted on the Hospitality eResources blog on February 7, 2017.). Most companies have a training culture, not a learning culture. This emphasis on formal training is a barrier to learning and change. In that kind of culture, trainers (under the direction of a CLO) drive learning.

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Culture Diversity Training CLO Learning Objects 178

CLO Magazine

MARCH 20, 2023

This article explores the benefits of using AI in talent development, as well as exploring the possible challenges and risks of doing so. Virtual coaching. Possible use cases and example prompts Training outline: You are a trainer, facilitator and L&D manager at a successful tech company. I will submit my response.

Develop 106

Develop Simulations Learning Objects Microsoft 106

CLO Magazine

SEPTEMBER 21, 2021

With that backdrop, the remainder of this article will address the four questions we often hear about the use of ROI: Does everything come down to money? Kaycee Buckley, global commercial training manager for a large health care company, conducted an ROI study on a coaching program provided to sales managers who coached the sales team.

Sexual Harassment Training 111

Sexual Harassment Training ROI Harassment Training Coaching 111

CLO Magazine

AUGUST 3, 2020

Investing in training and upskilling to meet specific needs of multicultural employees. Recently, a coaching client noticed a high level of anxiety among several of its foreign national workers over the uncertain fate of their H1-B visa. As suggested in a recent article posted on LinkedIn, “What’s Your Return Policy?”

Diversity Training 114

Diversity Training Harassment Training Coaching Culture 114

CLO Magazine

OCTOBER 5, 2018

In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. Byham, founder and CEO of Development Dimensions International, notes the following: “An article in McKinsey Quarterly accused U.S. Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute.

ROI 77

ROI Webcast Phillips DDI 77

CLO Magazine

OCTOBER 2, 2023

In this article, I will explore what I call the Six Traits of Agile Organizations and how leaders, including chief learning officers, can cultivate and foster these attributes in the workplace. Research such as that on growth mindset clearly demonstrates that these skills can be trained and developed. Communicate early and often.

Agile 92

Agile Organization Design Trust 92

CLO Magazine

SEPTEMBER 21, 2016

This From the Vault article was originally published on CLOmedia.com in July 2006. For many training managers and directors, the position of chief learning officer represents a career path. This focus on closing gaps is again rooted in the ability of the future CLO to think strategically. General Management. Leadership Skills.

CLO 32

CLO Metrics Virtual Classroom Blended Learning 32

CLO Magazine

MARCH 19, 2020

Low retention rates pointed to content unaccompanied by support; to fix this, GP Strategies created Coach Alex. Coach Alex not only texts learners reminders to finish their course, but it sends TED Talks or Harvard Business Review articles related to the completed courses in the following weeks.

Innovation 58

Innovation Technology Cognitive Microsoft 58

CLO Magazine

SEPTEMBER 24, 2013

It happened again recently when a colleague called my attention to a magazine article in, of all places, Computer , the IEEE Computer Society journal. Achieving triple-threat status as a senior learning leader takes more than just core knowledge of the industry and training expertise. It was a column by education editor Ann E.K.

CLO 70

CLO Association Learning Management System Multitasking Player 70

CLO Magazine

JANUARY 12, 2022

This article discusses investing in your own career. Take advantage of the countless courses, seminars, instructional videos and training programs that are available across organizations and networks to help expose you to different levels of a topic. It does require time, communication, and effort from both individuals.

Social Networks 106

Social Networks Develop Social Network Network 106

CLO Magazine

JANUARY 22, 2020

How do you start writing an article about leadership and love? Coach Wooden, the winningest coach in college basketball history, said, “The job of the coach is to love the boys.” But why would he not say, “The job of the coach is to win”? In the view of many, they are almost antithetical.

Leadership 116

Leadership Business Coaching Stock 116

CLO Magazine

SEPTEMBER 22, 2020

In this article, we will take it as a given that the future of work will be meaningfully different from the jobs humans perform today and that a Reskilling Revolution is necessary. To punch the point about how challenging a Reskilling Revolution will be, I’m only referring to organizational permafrost in this article.

Agile 101

Agile Adoption Adopt Coaching 101

CLO Magazine

JANUARY 5, 2022

L&D executives, business professionals and training thought leaders learned the importance of formulating effective strategies for the future to be at par with their competitors. This article bridges reflection of the past and the strategic planning for the future. 5 major lessons learned in 2021.

Metrics 89

Metrics Lesson Performance Support Unison 89

CLO Magazine

NOVEMBER 18, 2022

Artificial intelligence tools that simulate life-like interactions and offer personalized digital coaching. Learning teams found themselves pivoting from providing in-person classroom experiences to fully virtual training almost overnight. This is the fifth article in the series — The Great Talent Show: A Time for Learning to Shine.

Innovation 41

Innovation Scanning Authoring Tools Simulations 41

Degreed

NOVEMBER 5, 2020

And for a career mobility program to really fly high, managers need to play a pivotal role, Degreed CLO Kelly Palmer said. In that same study, more than 70% of HR executives said that managers should get more involved in coaching employees. Maybe one of your people wants to be trained or mentored. Culture Through Partnership.

Culture 77

Culture Mobile Management Metrics 77

CLO Magazine

JULY 28, 2023

Developing R&D leaders is different from non-R&D leaders because of the unique nature of their temperaments and training. This article explores the unique aspects of developing R&D leaders and the implications for prioritizing specific skills and approaches in R&D leadership development programs.

Develop 78

Develop Leadership Diversity Training Case Study 78

CLO Magazine

APRIL 5, 2023

Here are four primary ways that an online community can support a learning experience: Continuous learning : Communities can support ongoing education by providing opportunities for learners to progress beyond the formal training program. Mentoring: Communities can also provide opportunities for mentoring and coaching.

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Community Diversity Training Online Forum 79