Tony Karrer

JULY 15, 2009

Performance – Responsible for ensuring that behavior change occurs in a way that improves performance. Normally the folks who look at the big picture talent issues are far removed from day-to-day behavior and performance. They need to know about behavior in the form of job profiles, selection, performance reviews, etc.

Performance Support 125

Performance Support Performance Business Learning Objects 125

Tony Karrer

FEBRUARY 11, 2008

In particular, I say that since I've begun to shift my scanning behavior to blogs (scanning is how you stay up-to-speed on a topic) - my rapid fire skimming of blogs via a Skim Dive Skim approach has meant that magazines have mostly become pretty irrelevant to me. They simply are not worth my Limited Attention.

Scanning 100

Scanning Long Tail eLearning 2.0 Write Blog 100

Tony Karrer

NOVEMBER 6, 2007

There are exceptions such as when there's a clear value proposition for producing something better or when the learning / behavior change ties directly to metrics the organization cares about, e.g., customer satisfaction, sales, etc. And we recognize that in many cases, good enough is good enough.

Metrics 102

Metrics Big Question DevLearn Behavior 102

Tony Karrer

JUNE 26, 2007

It's a funny change that's going on. quite a change of mind set - of course, it's hard to break habits. Should I expect to get some change of behavior? Or should it be available in the minimum about just when they need it as a reference? And how would they find it at that point?

Learning 2.0 100

Learning 2.0 Attention Issue Behavior 100

Tony Karrer

MARCH 21, 2007

I'd also suggest that part of the reason that I always suggest that Wikis will get faster uptake than things like Blogs and Social Bookmarking is that Wikis can be a better replacement for something else without much behavior change. The first uses of Wikis is as an easier content management system that houses reference material.

Wiki 100

Wiki Enterprise Web Tools 100

Tony Karrer

DECEMBER 4, 2008

I'm sure both our lists change quite a bit over time ( Managing your RSS Feeds ). Rewards ignore the reasons for a desired behavior - Is blogging about improving education, having fun, and debating the issues. Rewards can actually discourage desired behaviors. Like Stephen, I was a little surprised at some of the nominations.

Write Blog 140

Write Blog Blogging RSS Issue 140

Tony Karrer

JUNE 11, 2008

My mind isn't going-so far as I can tell-but it's changing. He cites a recent study by University College London that looked at behavior of visitors to two research sites. I'm not thinking the way I used to think. I can feel it most strongly when I'm reading. Immersing myself in a book or a lengthy article used to be easy.

Strategy 100

Strategy Brain Site Write Blog 100

Tony Karrer

JUNE 14, 2006

The challenge for learning professionals will be to change their toolsets from prescriptive to supportive. Harold Jarche wrote an interesting article The relevance of the learning profession that received a fair amount of attention in various blogs. In fact, when I'm talking about Start with Courseware or With the Other Stuff?

Instructional Design 100

Instructional Design Courseware Performance Support Behavior 100

Tony Karrer

JUNE 15, 2009

While increasing amount of concept work and the pace of change puts a premium on learning, the business of learning faces an incredibly difficult time. Temporary Downturn or Changing Landscape? One caution about the above Venn diagram is that it doesn't necessarily imply the disruptive changes that may be required here.

Business 139

Business Virtual Classroom Stock Courseware 139

Tony Karrer

NOVEMBER 15, 2007

You wouldn't want everyone changing policies, right? So, give the appropriate people in HR the ability to change the policies page. Give support the ability to change the FAQ page on the reference site you just create. In most corporate environments, you won't find people making bad kinds of changes to most content.

eLearning 2.0 100

eLearning 2.0 Wiki Social Networks Social Bookmarking 100

Tony Karrer

OCTOBER 11, 2010

The idea here is pretty simple and has been used in lots of tough behavior change situations: drugs, alcohol, weight loss, etc. I’m going to call it “Social Support” and the people doing it “Social Supporters.” But if you know what I should call this please let me know. Enlist other people to help hold yourself accountable.

Performance Support 167

Performance Support Support Social Association 167

Tony Karrer

DECEMBER 1, 2006

Russ Crumley : The challenge we now face is not the creation of more tools, but better use of the tools we have, while applying the fundamentals of human behavior and performance, including the role of emotion, curiosity, discovery, and the desire to improve. How will they change? The kinds of interventions I'm using are changing.

Instructional Design 100

Instructional Design Instructional Instruction ADDIE 100

Tony Karrer

SEPTEMBER 25, 2006

It's going to cover the exact same thing, but you are doing it via a story and just changing language. I personally am a big fan of a model where you accomplish 1-3 by challenging the learner with an example that leads to the primary questions you are trying to answer with the course. Let's take his example: Sexual Harassment Training.

Sexual Harassment Training 103

Sexual Harassment Training Courseware Harassment Training Compliance Training 103

Tony Karrer

JANUARY 8, 2007

But for know recognize that when you start with a client, you need to do a quick assessment of what they really wants: Do they really care about effectiveness: changing behavior and driving business results? And this will be a topic for a future post, i.e., why don't clients care? Many clients don't really care about this.

Simulations 100

Simulations Evalution Assessment ASTD 100

Tony Karrer

SEPTEMBER 10, 2009

You need to review all the variables (business objectives, cultural starting place, environment in which learning will predominantly take place, mix of media most suited to content, time available amongst learner base, performance change required etc etc ). In this case, I agree with Karl.

Blended Learning 123

Blended Learning Cost Technology Corporate eLearning 123

Tony Karrer

MAY 13, 2009

The learning organization can get out in front by looking to provide access to information about this market and talk with key stakeholders about possible changes that they may need to support to help accomplish this transition. For example, an organization may make a strategic decision to go after a new market.

Coaching 103

Coaching Online Long Tail Knowledge Worker 103