Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Infopro Learning

MAY 7, 2020

The most successful employee training programs are created to solve business problems. For example, your company may decide that they want to focus on improving the brands reputation to increase customer loyalty. This can be achieved by improving customer experiences. Human resources and hr functions have changed.

Problem 294

Problem Learning Objects Business Learning Objectives 294

Capytech

APRIL 14, 2021

How to Improve Customer Service with E-Learning. Providing good customer service is critical to business success for almost all companies. Good customer service is not a given, though, and it doesn’t happen by accident. Instead, it requires good customer service skills.

Customer Service 116

Customer Service Services Custom Metrics 116

eLearning Industry

MARCH 3, 2020

Customer service training has become a crucial element for businesses to look after to ensure satisfied customers and increased brand reputation. In this article, find 4 ways of boosting it the easy way. This post was first published on eLearning Industry.

Customer Service 101

Customer Service Services Custom Reputation 101

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. In that case, Hurix Digital is the one for you.

Internationalization 52

Internationalization Global Services Companies 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

Performance Support 52

Performance Support Services Support Compliance Training 52

Hurix Digital

JUNE 6, 2024

A defective product can ruin a company’s reputation and affect revenues in the long-term. Here are some excellent reasons to outsource QA services to an experienced partner. The rush to innovate and push a product into the market without adequate QA can result in post-launch data vulnerability and loss in revenue and reputation.

Outsource 40

Outsource Quality Services Companies 40

Hurix Digital

APRIL 23, 2024

Small businesses must constantly innovate and adapt to stay ahead of the curve. Custom software development is creating software applications tailored specifically to the needs and operations of your small business. It helps businesses stand out by providing unique solutions, streamlining workflows, and adapting to growth.

Software 40

Software Compliance Training Custom Business 40

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Aptara

MAY 29, 2024

May 29, 2024 – Chantilly, VA – Aptara is proud to announce that it has been recognized for the 13th consecutive year with the prestigious Top 20 Custom Content Development Companies Award by the Training Industry. Training Industry is the most trusted source of information on the business of learning. About Training Industry, Inc.

Content Developer 52

Content Developer Security Companies Custom 52

Hurix Digital

MAY 31, 2024

In the world of digitalization, we have seen businesses face a lot of challenges in maintaining efficient, secure, and compliant network infrastructures across multiple global branch offices. As a result, the company faces problems like risks of data breaches, regulatory fines, and reputational damage. How to Address this Concern?

Network 40

Network Security Services Firewalls 40

Inkling

FEBRUARY 9, 2016

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Weak customer relationships. Lost revenue. Negative brand sentiment.

Customer Service 124

Customer Service Cost Services Custom 124

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. The course is not generic.

Customer Service 52

Customer Service Services Free Custom 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 190

Custom Education Authoring Tools Miro 190

Hurix Digital

JUNE 1, 2023

We live in an era of advanced technology, where digital media and print media are working in tandem to help businesses effectively reach their target audience. This is where prepress services come into play. This is where prepress services come into play. Table of Contents: What are Prepress Services?

Services 52

Services Benefits Business Press 52

Hurix Digital

DECEMBER 5, 2023

Software is an essential tool for any business that wants to succeed in the digital age. Some software solutions may not fit your business goals, processes, or requirements. Custom software development can offer many benefits for your business, such as greater efficiency, flexibility, scalability, security, and competitive advantage.

Authoring Tools 40

Authoring Tools Software Custom Business 40

Hurix Digital

APRIL 25, 2024

As a result, businesses are realizing how important it is to make sure that tools and services are always available. In this aspect, cloud computing is dramatically changing the way we work, and companies worldwide are taking advantage of the cloud-based servers, services, and tools that this technology offers. Of this 626.4

Cloud Computing 40

Cloud Computing Services Server Security 40

Brilliant Teams

SEPTEMBER 18, 2023

Why Invest in ELearning Localization Services for Global Training? Introduction In today’s interconnected world, global businesses are constantly seeking ways to expand their reach and tap into international markets. This is where eLearning localization services come into play. Are you looking for eLearning Solutions?

Internationalization 59

Internationalization Diversity Training Compliance Training Global 59

Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations.

Services 52

Services Productivity Product Guide 52

Integranxt

OCTOBER 25, 2023

In recent years, the digital realm has witnessed a relentless surge in cyberattacks, posing unprecedented threats to businesses. DevSecOps services play a pivotal role in fortifying organizations against these cyber onslaughts, bridging the divide between security, development, and operations. So, what exactly are DevSecOps services?

Services 52

Services Roles Security Trust 52

learnWorlds

DECEMBER 20, 2023

In today’s dynamic and inclusive business landscape, women make significant strides in entrepreneurship , contributing to economic growth and innovation. According to American Express, women-owned businesses make up 30 percent of all businesses in the US and are already generating about $1.5 trillion in revenue.

Ideas 52

Ideas Business Portfolio Internationalization 52

Yatharthriti

NOVEMBER 2, 2023

In the fast-paced world of modern business, achieving and sustaining high levels of customer satisfaction is a strategic imperative. Customers today expect not just quality products and services, but also seamless support and continuous value. Here’s how eLearning can contribute to enhanced customer satisfaction: 1.

Solution 59

Solution Custom LMS Guide 59

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? This not only streamlines the workflow but also enhances the overall efficiency of the field service operations.

Services 52

Services Software Productivity Product 52

Hurix Digital

MAY 30, 2023

In today’s era of marketing and digital services, printing plays a critical role in any business. With ever-growing organizational costs and backend expenses, many companies are outsourcing their prepress and print services to several vendors across the world. Table of Contents: What are Digital Prepress Services?

Services 52

Services Digital Tips vendor 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Yatharthriti

SEPTEMBER 19, 2021

If you want the same for your business site then you can seek help from established website development companies, which make sure to provide you with the best Plugin Development Solutions. If you are in the lookout for hiring the services of a reputed development company, you can get hundreds of names through an online search.

Services 56

Services Companies Custom Develop 56

Hurix Digital

JANUARY 8, 2024

Everyone can make mistakes, especially when writing thousands of words that will go out to your readers or customers. However, professional proofing services are always a great option if you want to go beyond basic machine checks. Proofreading services offer a valuable investment in your communication excellence.

ROI 40

ROI Services Communication Case Study 40

LearnDash

JULY 13, 2021

Plus, many industries require ongoing certification in various skills for professional reasons, and some businesses will subsidize their employee’s ongoing education costs, making certification courses lucrative businesses for those who can deliver according to industry standards. General Professional.

Course 297

Course Mash-up Mashups Compliance Training 297

fewStones

DECEMBER 4, 2023

When people talk positively about a product or service, it’s a strong form of marketing. A testimonial video is a type of corporate video where satisfied customers share their positive experiences with a product, service, or brand. This is what testimonial videos are—a crucial part of marketing today.

Custom 52

Custom Video Reputation Trust 52

Jigsaw Interactive

MAY 19, 2022

Customer service might look different between industries depending on the nature of goods and services they offer. Some customer service values are universal. We’ll look at this by comparing and contrasting three highly-rated customer service US companies with three who have received among the poorest ratings.

Customer Service 40

Customer Service Services Custom Apple 40

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. General Customer Service Skills.

Customer Service 52

Customer Service Services Custom Skills 52

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

Hurix Digital

MARCH 26, 2024

In the increasingly complex landscape of finance services, maintaining compliance with regulations and standards is not just a good practice—it’s essential. Failing to comply with the strict regulatory requirements risks significant penalties, damaged reputation, and customer trust erosion.

Compliance Training 40

Compliance Training Compliance Services Guidelines 40