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5 Ways to Improve Employee Product Knowledge

Infopro Learning

Micro learning can help to prevent your service staff from getting information overload and make sales training materials more effective. The employee could use a comparison list of all the phones the store carries to find the information the customer needs just in time. Simulations.

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There are three vowels in 'learning' (and 'i' comes last)

Clive on Learning

Above all, we need to avoid information overload. As Julie Dirksen warns us: 'Most learning experiences are structured around lots of new information. Lots and lots of new information: The problem with this is that it’s exhausting for your learners. I am going to argue for something very different.

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3 Digital Product Training Strategies to Improve Sales

KnowledgeAnywhere

When someone engages a salesperson, it is not usually to discuss high-level product information. People expect sales reps to have a deep level of understanding and perspective on their products, company, and industry to make comparisons and add value. This shift in focus for sales teams means that training is more important than ever.

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“Brain Freeze: Does your eLearning System Cause Learning Paralysis?”

Vignettes Learning

The Zombie Tech Effect is my description of behavioral manifestations when we suffer from information overload that disables us from making quality decisions or results to learning paralysis.) People experience information anxiety There are impacts on productivity and well being with information overload.

Brain 66
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Give Your Service Technicians An Edge With Online Training Formats

CommLab India

To train a huge, remote, and diverse service team be up to speed on new product updates, releases, and best practices with a one- time training initiative will result in information overload and little chances of retention. These can be viewed on mobile devices anytime and anywhere.

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Seven Things I Learned This Year

Tony Karrer

Top eLearning Sites? Social Learning Tools Should Not be Separate from Enterprise 2.0 Performance Support in 2015 What Makes an LMS Easy to Use?

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

The answer is simple: Information Overload provides inherent opportunity for curation. A great diagram is in Information Overload Paradox : The post talks about the issue of overload: I can certainly consume more content than I could two decades ago, but no matter how much content is available, I can’t consume much more.